Kunes Collision of Sterling

4.8 (269reviews)
97%
2502 Locust St,  Sterling,  IL  61081
Bot
Shop AssistantSparkles

In operation 10 years.

Here at Kunes Auto Body we work on all makes and models of vehicles. We work with all insurance companies. We have cost efficient vehicles for you to use if you do not have loaner on your insurance policy. We treat all of our customers as family. Our goal is to provide high quality repairs and to restore your vehicle to pre-accident condition. We price match with Original Manufactured parts when we can to ensure your vehicle has the best quality parts to get you back on the road quickly. Come see us at Kunes Auto Body.... and remember..... "If you bend um, we'll mend um and give it to you straight"

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Full Service Mechanical
  • Towing
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Check
  • Debit Card
Languages
  • Spanish
Hours
Sun Closed
Mon 8:00 am - 5:00 pm
Tue 8:00 am - 5:00 pm
Wed 8:00 am - 5:00 pm
Thu 8:00 am - 5:00 pm
Fri 8:00 am - 5:00 pm
Sat Closed
* Holiday hours may differ.
I-Car

Reviews (269)

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Excellent service from start to finish!

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Good

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Very good and professional people

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My Experience

These people are outstanding!! Superior job....so pleased! Already highly recommend Kunes Auto Body to all our friends. Wonderful to work with. Deliver on time, as promised. We have had 2 cars in for work and are very, very happy with the staff and the work.

Likely to Recommend

We have already been talking up the fantastic service and quality work we had done on both of our cars

Repair Quality

Excellent work...great people to work with...fair and honest ...on time. Highly recommend! Did i mention your vehicle is washed and vacuumed before delivery back to you? Bonus!!!

Customer Service

Excellent work....great people...fair and honest...timely service...highly recommend. Also, your car is washed and vacuumed before you pick it up. They take pride in their work.

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Likely to Recommend

Only because of Cheryl

Repair Quality

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We got call saying our vehicle was ready. I asked if we could pay over the phone because we have a newborn, my husband was on call for the fire dept, and Jason is good friends with us so he would’ve just brought the car back to us. Was told no we can’t take credit over the phone. I said okay well I can get cash there but I’m not sure when. It was followed up with I’m not comfortable taking that much cash and if you don’t come in and pay I’m not releasing the vehicle to Jason because that’s not his decision to take your car home for you. I said is there anyway I can pay over the phone. She said absolutely not. I said well I’ll bring the cash as soon as I can make it there. She said I’m not comfortable with that much cash. I can take a check. I explained how I’d have to go to Rockford to put the cash in my bank and then write a check. Well you can come in and pay with a card was the next response. So I get there around 5:10 and pay with my credit card because someone said they didn’t want the cash only to find out I was charged over $105 for a fee on my card! When I had the cash to begin with! Then I was told that they didn’t even know there was a fee with the card and that was new to them also! Then the GM told me they could’ve even sent me a link to pay and I wouldn’t have had to come in! Absolutely awful at the front desk! Then I called the next day to follow up with Patrick! I asked for him. Cheryl said yes he’s right here and then she goes wait who’s calling. I said my name and she goes yeah he left he’s not here anymore. She said she would have him call me back. 3 hours went by and I called back and no one will answer my calls now! Will never be going back!!!!!

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Marvelous people working at that facility

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Very professional job

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Wonderful professional job.

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Perfect like I never hit raccoon to begin with

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They did above and beyond what I expected with the situation that happened two hours away from the store location

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My Experience

Staff seemed to be genuinely concerned about customer and their car issue and wanted to make it perfect. Everyone was friendly.

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I don't usually recommend places to friends.

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Looks great. Hopefully it holds with time.

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Staff showed caring about making the car back to normal.

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My Experience

My Experience

Ordered the wrong mirror. Will be calling in the morning.

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My Experience

Very pleased with customer service. Also pleased with the detailing after repairs completed. Thanks for the great repair work.

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My Experience

There is a mark under paint on hood it wasn’t there before and two like air bubbles on hood I am just being honest The people there are very nice

Likely to Recommend

We have already been recommending them! Excellent shop!

Repair Quality

These people are Artisans! We bought a pre-owned Cadillac w some cosmetic defects. It has a very unusual custom color. Patrick's team did some repainting and buffing and she looks as gorgeous as the day she came off the line! Incredible work! The whole team is polite, efficient and professional. They will carefully go over every detail they plan to do and give you a very honest bid. We are very, very pleased with the work they did for us! Highly recommend Kunes Auto Body!

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