ABRA - Sterling
In operation 10 years.
ABRA Auto Body & Glass in Sterling is locally owned and operated by Sterling Chevrolet and is located just south of the dealership. we have a combined experience of over 120 years in the automotive industry.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Full Service Mechanical
- Towing
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Debit Card
- English
| Sun | Closed |
| Mon | 7:30 am - 5:00 pm |
| Tue | 7:30 am - 5:00 pm |
| Wed | 7:30 am - 5:00 pm |
| Thu | 7:30 am - 5:00 pm |
| Fri | 7:30 am - 5:00 pm |
| Sat | Closed |
Likely to Recommend - 4.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 4.5/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
Amazing customer service from start to finish! Thank you!
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
The repair was simply amazing and the work was done in a very timely manner.
Customer Service - 5.0/5.0 -
I was well informed about what was going on and when the work was finished.
Returned Clean
My Experience - 5.0/5.0 -
Wonderful and friendly staff! The repair looks amazing.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Wonderful job!!!!
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 2.5/5.0
Repair Quality - 3.0/5.0
Customer Service - 3.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 0.5/5.0
Repair Quality - 1.0/5.0 -
Body lines did not match up, bolt for fender was not tight, they scratched inside of door frame when working on the door, headlights were not adjusted, hood not placed flush to match, requested new door & did not receive call stating the persons insurance would not cover new door & cost difference. Alignment was not done as paperwork shows rear end out of alignment, car still pulls to the left when driving down the road, steering wheel is not straight when wheels straight, no valve stem cap placed on valve stem. Currently living over 200 miles away from where repairs were done & cannot take back to make right unless they can GUARANTEE it to be completed in 1 day. Would never recommend to anyone ever. Almost 10 year old car with ALL dealer service records & expected quality repairs, not half done work.
Customer Service - 4.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
Fast, efficient, good workmanship
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Very good experience
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0 -
I will spread the word on how great they did.
Repair Quality - 5.0/5.0 -
Abra did an awesome job on my car.They had it done in less than a week. I would highly recommend them to everybody.
Customer Service - 5.0/5.0 -
They were great.
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 3.5/5.0
Repair Quality - 5.0/5.0 -
Everything is great looking! The detailing could’ve been better but it’s fine! Not what I went there for anyway
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 1.0/5.0
Repair Quality - 0.5/5.0 -
It has been 2 months at this point and all they’ve been able to repair is a superficial, plastic, snap on bumper. The main reason the car was turned in was due to damage to the wiring harness. The car has only just been sent over to a different repair shop to fix the wiring harness after 2 months! I work 6days a week and have had to borrow a car or get rides to work for 2 months because abra never contacted me to even allow me to drive my car until they received the needed parts. I was only just informed about a week and a half ago that the bumper parts arrived and were going to be put on. That means for over a month I should’ve been able to at least drive my car until they received what they needed. At this point I would expect some sort of compensation or discount because it’s almost unbelievable that the main problem with the wiring is only now being addressed.
Customer Service - 2.5/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Great communication. The finished work looks great. The suv was washed and vacuumed
Customer Service - 5.0/5.0 -
Great communication. Friendly
Returned Clean
Likely to Recommend - 5.0/5.0 -
All ready have x2
Repair Quality - 5.0/5.0 -
Very accommodating business.
Customer Service - 5.0/5.0 -
The staff was very nice
Returned Clean
My Experience - 5.0/5.0 -
Very impressed with the professionalism at ABRA. We will suggest to our friends to call ABRA for their Windshield replacement.
Likely to Recommend - 3.5/5.0
Repair Quality - 5.0/5.0
Customer Service - 3.0/5.0 -
The work was done very well. I just felt like communication could have been better. They had me under two different insurance agencies and that caused confusion. I was told to go in for an estimate again by my insurance agency, which I had already done but then realized it’s because they had the wrong insurance in mind. Then I wasn’t told ahead of time when scheduling my appointment that they would need my car for 3-4 days. They tried to get me in early, which I appreciated, but then when I started talking about when I’d pick it up the next day, that’s when I found out they would need it for that long.
Returned Clean
Likely to Recommend - 5.0/5.0 -
Again good job
Repair Quality - 5.0/5.0 -
Very happy with the results of the work on my truck
Customer Service - 5.0/5.0 -
Had my other car done about 2 years ago and happy with the results