Absolute Collision of Smith Mountain Lake, LLC
In operation 16 years.
Absolute Collision of Smith Mountain Lake is your one stop shop for all major and minor collision repairs! Regardless of the insurance carrier, we are here to work for you and to make sure your completely satisfied with all repairs. We are ASE certified and I-Car trained, We are your neighbors and are here to help. We offer a lifetime warranty on repairs and offer free pick up and delivery. Thanks for checking us out!
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- On-Site Car Rental - Enterprise®
- Discover Card
- MasterCard
- Visa
- Check
- Debit Card
- English
| Sun | Closed |
| Mon | 8:00 am - 5:00 pm |
| Tue | 8:00 am - 5:00 pm |
| Wed | 8:00 am - 5:00 pm |
| Thu | 8:00 am - 5:00 pm |
| Fri | 8:00 am - 5:00 pm |
| Sat | Closed |
Service Quality
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
This was our third repair experience with Absolute. As always polite and prompt service on our vehicle. Work done was truly EXCELLENT. Thanks for being good professionals!
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Totally satisfied. Absolute Collision you did an outstanding job. I highly recommend you. Thank you!
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Excellent customer service from Phil & his team
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Margaret Boone
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
My 4 runner looks brand new, amazing for a vehicle that is 10 years and has 222 thousand miles. They cleaned my 4 runner inside and out. Very impressed. Also, it took a little over a week to fix the damage. Amazing
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Very easy to work with and also great turn around time. Work was great
Customer Service - 5.0/5.0 -
Philip was very nice and took the time to go over the repair with me
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 3.5/5.0 -
My only complaint is when Philip went on vacation, there was absolutely no communication with me from anyone else at the shop as to when my repair was going to happen. I waited almost 3 weeks before I heard anything.
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Excellent work
Customer Service - 5.0/5.0 -
Excellent
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Great job !
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 0.0/5.0
Likely to Recommend - 1.5/5.0 -
The quality of the work was outstanding. Again, the only thing that ruined the experience was Phillip.
Repair Quality - 4.5/5.0
Customer Service - 1.0/5.0 -
I am only giving it a 2 because of Gunner. Phillip, you need to slow down and work on your active listening skills. Do better like Gunner.
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 4.5/5.0 -
The work looks great. What's even more impressive is that even though this was just exterior work, that you cleaned the interior. That was a surprise and very grateful for that.
Customer Service - 4.5/5.0
Returned Clean
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 0.5/5.0 -
Very disappointed in the service and the communication
Customer Service - 2.5/5.0
Returned Clean
My Experience - 5.0/5.0 -
Great communication.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Phillip and his team went above and beyond to get my car repaired! Phillip is very nice, professional and easy to work with.
Customer Service - 5.0/5.0 -
Phillip was amazing! Explained every step of the process and was always available to answer any questions I had.
Returned Clean
My Experience - 5.0/5.0 -
Thank you for doing a fantastic job getting my car repaired