Access Collision Center
In operation 80 years, 13 years at this location.
Full Service Collision Repair and Painting.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Full Service Mechanical
- Towing
- Automotive Glass Replacement
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Cash
- Check
- Debit Card
- English
| Sun | Closed |
| Mon | 7:30 am - 5:30 pm |
| Tue | 7:30 am - 5:30 pm |
| Wed | 7:30 am - 5:30 pm |
| Thu | 7:30 am - 5:30 pm |
| Fri | 7:30 am - 5:30 pm |
| Sat | Closed |
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 4.5/5.0
Repair Quality - 5.0/5.0
Customer Service - 4.5/5.0
Returned Clean
My Experience - 0.0/5.0 -
John Hawkins A Plus Whole experience AWFUL
My Experience - 5.0/5.0 -
Access Ford has an excellent team service.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 4.5/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0
Likely to Recommend - 3.5/5.0
Repair Quality - 5.0/5.0
Customer Service - 4.5/5.0
Returned Clean
Likely to Recommend - 1.0/5.0
Repair Quality - 1.0/5.0 -
When I went to pick up my vehicle, the low air pressure gauge was on. It had not been before I was in the car accident that my vehicle was at Access Ford nearly three weeks to repair. I told Troy Clason, who filled the tire with air and sent me on my way though I was concerned it was low after I had been in an accident. The next day, I immediately had to fill it with air and take it to a shop - nail in the sidewall went unnoticed three weeks by Access Ford. The repairs look good, but if that went unnoticed, I don't know what else did. Too bad, because the staff are personable.
Customer Service - 3.5/5.0 -
I was told Friday, then early the next week, then that Friday, then early the next week and - got the car back three weeks to the day from my accident. I realize some major repairs needed to be done, but don't believe the original deadline was one Access planned to meet.
Returned Clean
Likely to Recommend - 0.5/5.0 -
I'll tell them to go elsewhere and I'll explain with the pictures I took
Repair Quality - 1.0/5.0 -
Was given repaired truck missing bolt in hinge, no prep on material looked like paint drips, the rubber where wires run though was upside down and labeled up with an arrow
Customer Service - 0.5/5.0 -
Estimator was told of numerous diffeciencies including doors not aligned properly and shrugged it off and did not fix alignment
Returned Clean
Likely to Recommend - 0.5/5.0
Repair Quality - 0.5/5.0 -
When I picked up my car there were minimal changes to the body. The receipt included charges for repairs that were not made and I cannot get anyone to review the sales receipt for errors. It was a difficult case because of the insurance companies fighting over who would pay for what, but this company charged almost the ENTIRE estimate amount and never even touched half of the car that was included in the estimate! It made no sense. And now of course I can't get anyone to answer.
Customer Service - 1.0/5.0 -
Troy was patient. But not sure if that was because he knew he was going to get all that money for the company without doing all of the repairs
Returned Clean
My Experience - 5.0/5.0 -
There was some confusion as to where to leave the car, when we brought it in. But; I think there was some construction in the parking lot, that could have been the cause. The car looks great and was completed at the time promised. Thanks!
My Experience - 5.0/5.0
Likely to Recommend - 4.5/5.0
Repair Quality - 5.0/5.0
Customer Service - 4.5/5.0
Returned Clean
My Experience - 0.0/5.0 -
Had to take it back but the response to my concerns was considerate and it is being taken care.
Likely to Recommend - 3.0/5.0
Repair Quality - 4.0/5.0 -
Had to take car back but everything was resolved. Everyone I dealt with was very friendly and concerned about our satisfaction
Customer Service - 4.0/5.0 -
Had to take car back but everything was resolved. Everyone I dealt with was very friendly and concerned about our satisfaction
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 0.5/5.0
Repair Quality - 1.0/5.0
Customer Service - 0.5/5.0 -
Terrible experience and will not return