Caliber - Calallen
In operation 29 years, 5 years at this location.
At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Check
- Debit Card
- English
| Sun | Closed |
| Mon | 7:30 am - 5:30 pm |
| Tue | 7:30 am - 5:30 pm |
| Wed | 7:30 am - 5:30 pm |
| Thu | 7:30 am - 5:30 pm |
| Fri | 7:30 am - 5:30 pm |
| Sat | Closed |
Service Quality
My Experience - 5.0/5.0 -
I decided on caliber collision because I had Heard that they always delivered a satisfactory outcome. My car looks fabulous and I love the way. Scott kept in touch with me letting me know how the repairs were coming along.
My Experience - 5.0/5.0 -
Had great communication. Gave updates throughout repair.
My Experience - 5.0/5.0 -
Kind and efficient service.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 4.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 4.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
Daniel Lopez was very friendly and easy to work with. All of the staff I interacted with were very friendly.
Returned Clean
My Experience - 5.0/5.0 -
Professional, fast, great work
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Repairs were professionally completed in reasonable time. Upfront staff were friendly, helpful, and knowledgeable.
Customer Service - 5.0/5.0 -
Excellent customer service.
Returned Clean
Likely to Recommend - 0.5/5.0 -
I would not want any of my friends or family to have to go through what I’ve had to go through with my truck. The only good thing about my experience is after me complaining multiple times they dropped off my truck. I did not have to waste time to go pick it up. However, being that the truck has to go back to the shop to get repaired again. I am going to continue with this headache.
Repair Quality - 0.5/5.0 -
The repair was not done properly, as my right front tire rubs in the fender wheel right now. And is being damaged during use.
Customer Service - 0.5/5.0 -
When I dropped off my vehicle, there was no rental set up for me. I was carried to the rental place and dropped off, left stranded. My camera worked before I dropped it off and it no longer works now and they’re wanting to charge me $250 to install a cable. And now my right front tire rubs excessively on the fender wheel, neither fender will look like they’re installed properly. Large cap between the fender well and the bumper that was replaced. The truck will be going back to the shop sometime soon. The rental car issue was partially the insurance companies fault not necessarily caliber collision fault, I figured since they were a network and worked together in the past that it would be a fluid easy transition/repair as of right now I’m very disappointed with caliber collision. Also, I asked for them to look at a noise in my suspension, the item was never found, found it when I get my truck. It was bad bushings in the shocks on the front, seems like an easy fix or easy repair. , the item was never found, found it when I get my truck. It was Bade bushings in the shops on the front, seems like a easy fix or easy repair. That was also not done, I expected to pay that out of pocket. I realize this is a combination of insurance problem and body shop problem.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
Very pleased with the results of the work on my vehicle
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Looks brand new like the day I bought it.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 4.0/5.0
Repair Quality - 3.0/5.0
Customer Service - 4.0/5.0
My Experience - 5.0/5.0 -
Everyone was so helpful. I am very satisfied with the outcome.
My Experience - 5.0/5.0 -
Everyone treated us like we were the only people in there shop who needed repairs. They keep me updated. I hope I never need them again but if I do I will definitely be a repeat customer.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 3.0/5.0
Repair Quality - 3.5/5.0
Customer Service - 3.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Everything from the front desk to Mr. Ray my technician everyone is SUPER NICE & COURTEOUS!!! Very professional and the communication was on point!!!