Accurate Auto Body

4.9 (2,896reviews)

98%

(510) 243-1414

3001 Richmond Parkway, Hilltop-Richmond, CA 94806

98%

See Photos

3001 Richmond Parkway
Hilltop-Richmond, CA 94806

Get Directions Website Email

About Accurate Auto Body

See Photos

3001 Richmond Parkway
Hilltop-Richmond, CA 94806

Get Directions Website Email

Accurate Auto Body is family owned and operated. Our company has been providing quality repairs since 1984. We strive for exceptional customer service when restoring your vehicle to pre-accident condition. We understand that it can be a stressful and un-pleasant experience when you are involved in an accident. We are here to guide you through the repair procedure and assist you with the insurance process. We have direct repair network programs with the major insurance providers, which allow us to minimize the time you are without your vehicle. The staff at Accurate Auto Body has many years of experience handling insurance claims. We guarantee excellent repairs using the latest methods and technology backed by our lifetime warranty. We take care of our customers the way we take care of our own family members. Our customers become our friends

Services

Free Estimates
Insurance Company Assistance
Lifetime Warranty
Towing

Payment Types

Discover Card
MasterCard
Visa
Cash
Debit Card

Languages

English

Hours

Sun	Closed
Mon	7:30 am - 5:00 pm
Tue	7:30 am - 5:00 pm
Wed	7:30 am - 5:00 pm
Thu	7:30 am - 5:00 pm
Fri	7:30 am - 5:00 pm
Sat	Closed

* Holiday hours may differ.

Ford

I-Car

Call

Website

Reviews (2,896)

Sort By:
Newest
Rating

2,644 Customers Rated

5 Stars

81.8% Complete

(2370)
4 Stars

6.6% Complete

(190)
3 Stars

1.3% Complete

(39)
2 Stars

0.6% Complete

(17)
1 Star

0.2% Complete

(7)
< 1 Star

0.7% Complete

(21)

Customers say

Overall Customer Satisfaction

Customers consistently praise the shop for outstanding service quality, with repairs frequently described as restoring vehicles to like-new or dealer-lot condition. Positive highlights include exceptional professionalism, friendly and courteous staff, and thorough attention to detail. Many customers appreciate proactive communication through calls, texts, and emails keeping them informed throughout the repair process. Timeliness is frequently commended, with numerous vehicles completed ahead of schedule. Customers also value added touches such as complimentary car washes, interior detailing, and goodie bags. A few customers noted areas for improvement directly from their comments, including occasional miscommunication around completion timelines, final costs running higher than initial estimates, and isolated instances where follow-up on minor repairs was needed. Overall, the vast majority of customers express high satisfaction and strong intent to return and recommend the shop.

Select to learn more

Service Quality
Timeliness
Communication

"... team is always professional, detail oriented, and provides some of the best customer service Ive ever experienced. You Thank you to everyone at Accurate Auto Body! ..." Read more

"... our vehicles to get fixed. Theyre AWESOME!!! Theyre professional, friendly, communicative, timely and honest. Our vehicles always come back looking perfect. We ..." Read more

"... difference. Its not always easy to find a shop that combines top-notch workmanship with clear communication and professionalism, but Accurate Auto Body definitely delivered. I highly ..." Read more

"Accurate Body Shop is excellent . Their customer service is top notch and the results are beyond expectations. I would highly recommend them to other cutomers ..." Read more

"Not only did they do fantastic work they did a few minor items that that went above and beyond. It seemed like my truck looked better than prior ..." Read more

"Is was ready a day earlier than expected."

"It actually was completed a day ahead of the expected date of completion"

"Repair completed 1 week ahead of original estimated due date."

"Completed by the estimated completion date"

"... friendly and polite, respectful and very knowledgeable. The turnaround time was one day I was shocked. I highly recommend Accurate body shop to anybody." Read more

"I received contstant communications from Accurate on the progress and updated expected completion of the work on my ..." Read more

"... their team provided excellent customer service and kept me informed every step of the way, which really gave me peace of mind during the process. The quality of their ..." Read more

"... take our vehicles to get fixed. Theyre AWESOME!!! Theyre professional, friendly, communicative, timely and honest. Our vehicles always come back looking perfect. We ..." Read more

"... where they were in the completion process. However. There was some miscommunication as far as when the with was actually complete. I rcvd a text saying they were on schedule ..." Read more

"inconsistent communication with claims point of contact"

Service Quality
Timeliness
Communication

Service Quality
Timeliness
Communication

"... team is always professional, detail oriented, and provides some of the best customer service Ive ever experienced. You Thank you to everyone at Accurate Auto Body! ..." Read more

"... our vehicles to get fixed. Theyre AWESOME!!! Theyre professional, friendly, communicative, timely and honest. Our vehicles always come back looking perfect. We ..." Read more

"Accurate Body Shop is excellent . Their customer service is top notch and the results are beyond expectations. I would highly recommend them to other cutomers ..." Read more

"Not only did they do fantastic work they did a few minor items that that went above and beyond. It seemed like my truck looked better than prior ..." Read more

"Is was ready a day earlier than expected."

"It actually was completed a day ahead of the expected date of completion"

"Repair completed 1 week ahead of original estimated due date."

"Completed by the estimated completion date"

"... friendly and polite, respectful and very knowledgeable. The turnaround time was one day I was shocked. I highly recommend Accurate body shop to anybody." Read more

"I received contstant communications from Accurate on the progress and updated expected completion of the work on my ..." Read more

"... their team provided excellent customer service and kept me informed every step of the way, which really gave me peace of mind during the process. The quality of their ..." Read more

"... take our vehicles to get fixed. Theyre AWESOME!!! Theyre professional, friendly, communicative, timely and honest. Our vehicles always come back looking perfect. We ..." Read more

"... where they were in the completion process. However. There was some miscommunication as far as when the with was actually complete. I rcvd a text saying they were on schedule ..." Read more

"inconsistent communication with claims point of contact"

Ofelia (Lexus owner) reviewed 9/16/26

Recommend at anytime

Completely satisfied

Great service

Lee (Honda owner) reviewed 9/14/26

Met friendly staff and easy and convenient rental car drop and pick up thank you

Tracy (Honda owner) reviewed 9/10/26

Isabella (Toyota owner) reviewed 9/9/26

You have an amazing my team and I’m so happy I chose this autoshop. Thank you!

Harun (Nissan owner) reviewed 9/7/26

Deanna (Chevrolet owner) reviewed 9/7/26

I would not recommend no other place.

Very satisfied.

Very professional and excellent work.

Kimberly (Hyundai owner) reviewed 9/4/26

Michael (Toyota owner) reviewed 9/2/26

Danny (Toyota owner) reviewed 9/2/26

excellence

good

excellent

Kathleen (Honda owner) reviewed 9/1/26

See above

I was injured on the day I dropped off my vehicle at the body shop so my son, Kevin , handled everything dealing with the repair and pickup. I am still in the rehab facility so please contact him for further information. Kathy

Stephen (Ford owner) reviewed 8/31/26

Kathryn (Toyota owner) reviewed 8/31/26

Janesha (Tesla owner) reviewed 8/28/26

Holly (Toyota owner) reviewed 8/24/26

Norma (Toyota owner) reviewed 8/21/26

Alma Luz (Toyota owner) reviewed 8/20/26

I absolutely recommend this facility

Super

Excellent, I highly recommend this place

Marquis (Kia owner) reviewed 8/19/26

Thank you!

Marylou (Jeep owner) reviewed 8/19/26

Jonathan (Kia owner) reviewed 8/17/26

Kolondra (Volkswagen owner) reviewed 8/17/26

This would be my families second time using them and they did not disappoint. Courteous, friendly and communicative. Would highly recommend.

Top of reviews

Stewart's Body Shop Inc

4.9 1,008 reviews
12540 San Pablo Ave
Richmond, CA 94805
G&C Auto Body - Richmond

4.8 1,179 reviews
1041 Hensley St
Richmond, CA 94801
Caliber - San Pablo

4.8 1,141 reviews
2031 Rumrill Blvd #11
San Pablo, CA 94806

view more shops in: Hilltop-Richmond | 94806

Auto Body Shops and Auto Mechanic Shops are different. Mechanical Repair shops fix the internal workings of a car (engine, transmission, brakes, etc.) while Auto Body shops typically only work on external components damaged in an accident.

Accurate Auto Body

About Accurate Auto Body

Reviews (2,896)

2,644 Customers Rated

Likely to Recommend - 5.0/5.0 -

Repair Quality - 5.0/5.0 -

Customer Service - 5.0/5.0 -

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0 -

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Returned Clean

Kept me Informed?

Ready on Time?

My Experience - 5.0/5.0 -

Likely to Recommend - 5.0/5.0

Repair Quality - 4.5/5.0

Customer Service - 5.0/5.0

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0 -

Repair Quality - 5.0/5.0 -

Customer Service - 5.0/5.0 -

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0 -

Repair Quality - 5.0/5.0 -

Customer Service - 5.0/5.0 -

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

Customer Service - 5.0/5.0 -

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Returned Clean

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 4.5/5.0

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Returned Clean

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0 -

Repair Quality - 5.0/5.0 -