Ace Collision Center

4.9 (1,447reviews)
99%
16 Campground Lane,  Madison,  VA  22727

In operation 25 years.

Where passion meets precision, revitalizing vehicles and exceeding expectations since 2001. More than just an auto body shop, we're your trusted partner for everything from expert collision repair and flawless painting to meticulous detailing. As a family-owned and operated business, we believe in uncommon care, creating lasting positive impacts for our team, our customers, and our community. Entrust your vehicle to Ace Collision Center, and experience the difference.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Towing
  • Automotive Glass Replacement
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Cash
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 7:00 am - 5:00 pm
Tue 7:00 am - 5:00 pm
Wed 7:00 am - 5:00 pm
Thu 7:00 am - 5:00 pm
Fri Closed
Sat Closed
* Holiday hours may differ.

Reviews (1,447)

Customers say
Overall Customer Satisfaction
Customers consistently praise the shop for outstanding repair quality, with many noting their vehicles looked brand new or even better than before. The professionalism, friendliness, and helpfulness of the staff are frequently highlighted as standout qualities. Many customers appreciate the proactive communication through calls and text updates throughout the repair process. A delightful and recurring surprise for customers is receiving their vehicles cleaned inside and out. Timeliness is largely commended, with several vehicles completed ahead of schedule. A few customers noted areas for improvement directly from their experiences, including occasional quality control oversights prior to delivery, delays beyond initial estimates, and requests for more consistent proactive updates.
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"... expectations set, and they followed through with them. The quality of the resulting repairs clearly shows a high degree of skill, workmanship, and dedication to perfection. ..." Read more
"They only fixed half the problem and sent it out the door. Absolutely horrible. 2 weeks in the shop just to ..." Read more
"Great repair work… car looks great and runs great! good communication with us throughout the process! ..." Read more
"... repair was completed within the time frame provided. Everything on the vehicle looks as good or even better than when we purchased it from the dealership!" Read more
"Car looked amazing like it was brand new again on top of fixing they cleaned it it was very nice like I ..." Read more
"They kept me up to date on the repair process. Personel was great to work with. Very satisfied! ..." Read more
"Great communication: There were follow-up calls to update on the repairs ."
"Customer service was great, communication was great"
"I received text message updates on the repairs"
"We needed more updates on the car progress."

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My Experience

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Excellent job and in a very timely manner.

Returned Clean

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100/10. So happy with my experience!

Repair Quality

The quote I received was accurate and everyone was professional and kind. I swear they returned my car to me smelling better and cleaner than when I dropped it off! Will definitely reccomend to others!

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Returned Clean

My Experience

Very pleasant experience and professional ism excellent facility thank you guys

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Great service

Customer Service

Great job

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My Experience

Thank you so much for the awesome job on my Ram! Great job as always!

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I really appreciated that they cleaned my car inside and out before I picked it up. The quality of the work was wonderful.

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All good. My truck looks great and I was very pleased with the communication.

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My Experience

The repair to my vehicle was done to perfection and beyond. My husband is very hard to impress but even he commented what an excellent job they did and said he would absolutely recommend Ace Collision to everyone. Good work! Thank you so much!!

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Repair Quality

Everything looks good but the paint color is a little off from the original.

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Returned Clean

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