Acheson Auto Works

4.9 (409reviews)
96%
8000 University Blvd.,  Clive,  IA  50325

In operation 79 years, 36 years at this location.

Acheson Auto Works is a family-owned automobile and light truck repair facility founded in 1947 by Sam Acheson and his wife, Mary Frances. For over 70 years we've performed a wide range of repairs including collision repair refinishing, preventive maintenance, engine repair, general servicing, heating and AC repair, diagnostics & troubleshooting and various flushes including transmission, coolant, brake, power steering and fuel induction. We do just about all types of repair! Our goal is to offer the best service we can at a reasonable price in a timely fashion to get our Clients back on the road. Sam & Mary's old-fashioned, business principles are still applied to all transactions today. They are; 1.) Under promise-Over deliver 2.) Do what we say we're going to do 3.) Make sure our charges are fair 4.) Complete repairs in a timely manner 5.) Handle problems gratefully and politely 6.) Always be honest 7.) Have fun at work! Bottom Line? WE PROMISE TO DO OUR BEST FOR YOU!

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Full Service Mechanical
  • Towing
  • Automotive Glass Replacement
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 7:30 am - 5:30 pm
Tue 7:30 am - 5:30 pm
Wed 7:30 am - 5:30 pm
Thu 7:30 am - 5:30 pm
Fri 7:30 am - 5:30 pm
Sat Closed
* Holiday hours may differ.

Reviews (409)

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

My Experience

Went well. Good communication on updates.

Likely to Recommend

I will recommend your shop.

Repair Quality

Went very well. Great communication.

Customer Service

Very good.

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Likely to Recommend

Repair Quality

Work done excellent!

Customer Service

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Likely to Recommend

Repair Quality

These folks were absolutely great to work with, start to finish. Thank you, Acheson Auto!

Customer Service

Efficient and kind.

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My Experience

I'm so happy with my car they made it so easy I just can't believe how quick it was done how easy everything went and I love it thank you so much

Likely to Recommend

Repair Quality

I'm extremely happy you were perfect to work with I had no problems you got me in when I needed it it was done When I needed it you did a perfect job I am so pleased thank you very much

Customer Service

They were very pleasant and helpful you have a great staff

Returned Clean

My Experience

From the time that I arrived at AAW until I picked up my repaired vehicle, I felt that I was in good hands. Sam, Leah, ike and Wiz were friendly and helpful. I am very satisfied.

Likely to Recommend

A satisfied customer is the best recommendation

Repair Quality

Quality work = satisfaction

Customer Service

My interactions withAAW staff were excellent

Returned Clean

My Experience

Completely satisfied with the work done on my Hyundai. 100% professional.

Likely to Recommend

Repair Quality

Very satisfied with the repair. After I picked up my vehicle, I noticed the alignment was off slightly, but they have scheduled me to get in and have it looked at promptly. Appreciate the excellent care!!

Customer Service

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Likely to Recommend

Repair Quality

They did a great job. It did take a week longer than anticipated.

Customer Service

Very informative, friendly and professional

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My Experience

As always, great customer service! The repair was done well and on time! Everyone in the shop is friendly, helpful and dedicated!

Likely to Recommend

I have been a customer for many years. I always recommend Acheson’s!

Repair Quality

10++ rating. Always very professional, timely and very Fri. The work on my car was superb!

Customer Service

Friendly, attentive and good listeners

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

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My Experience

I always appreciate the professional work, detailed explanations and ongoing updates from start to finish, personal and friendly interactions from the entire staff, and help making the insurance claim. A special thank you to Sam. The car looks great, repairs are perfect, and it's also clean/vacuumed and smelling brand new!

Likely to Recommend

Repair Quality

Customer Service

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My Experience

Excellent customer service, solid communication, and finished before expected. Leah was great. Mike also went above and beyond and helped with a rock chip. Thanks to all - unpleasant to have hail damage but you made it easy to get my car back to normal!

Likely to Recommend

Repair Quality

Customer Service

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My Experience

My van looks wonderful. Thanks to Acheson staff.

Likely to Recommend

Repair Quality

Customer Service

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My Experience

Likely to Recommend

For sure. Bonus is they work directly with State Farm. My family are all State Farmers. Funny what you get from your parents.

Repair Quality

Well it took over three weeks but with good reason. I appreciated them updating me all the time. It was delicate work. I smashed it good. Thanks

Customer Service

All of them were very friendly including receptionist. Smooth process.

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Likely to Recommend

Repair Quality

Customer Service

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Likely to Recommend

Will definitely continue to use this shop and refer everyone there

Repair Quality

Customer Service

Everyone I spoke with and worked with at Acheson was AMAZING! They were friendly, professional and answered all of my questions and concerns.

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