Graham Body Shop Inc

4.9 (5,700reviews)

98%

(515) 278-1243

4730 Merle Hay Road, Urbandale, IA 50322

98%

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4730 Merle Hay Road
Urbandale, IA 50322

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About Graham Body Shop Inc

See Photos

4730 Merle Hay Road
Urbandale, IA 50322

Get Directions Website Email

Get an AI powered repair cost prediction

Instant Estimate

Schedule an estimate appointment

Book Appointment

Shop Assistant

Have questions? Get instant help with repair estimates, services, repair status, and appointment booking.

In operation 57 years.

Graham Collision is a family-owned and operated business with multiple locations dedicated to serving the needs of our valued customers. We take pride in treating each customer with the utmost respect while providing superior-quality repairs. Our team takes great care to properly and safely repair vehicles, ensuring that every job meets the highest standards of safety and craftsmanship.

Services

Free Estimates
Insurance Company Assistance
Lifetime Warranty
Detailing
Paintless Dent Repair
On-Site Car Rental - Enterprise®

Payment Types

Discover Card
MasterCard
Visa
Cash
Check
Debit Card

Languages

Spanish

Hours

Sun	Closed
Mon	7:30 am - 5:30 pm
Tue	7:30 am - 5:30 pm
Wed	7:30 am - 5:30 pm
Thu	7:30 am - 5:30 pm
Fri	7:30 am - 5:30 pm
Sat	Closed

* Holiday hours may differ.

Acura

Chrysler

Dodge

Fiat

Ford

Honda

Hyundai

I-Car

Jeep

Kia

Nissan

Ram

Subaru

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Website

Reviews (5,700)

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Newest
Rating

4,649 Customers Rated

5 Stars

71% Complete

(4048)
4 Stars

6.9% Complete

(396)
3 Stars

1.3% Complete

(76)
2 Stars

1.1% Complete

(60)
1 Star

0.4% Complete

(24)
< 1 Star

0.8% Complete

(45)

Customers say

Overall Customer Satisfaction

Customers consistently praised the shop for outstanding service quality, with repairs frequently described as flawless, better than new, and completed to the highest standards. Many highlighted that vehicles were returned cleaner than dropped off, with interior detailing noted as a delightful surprise. Communication was a standout strength, with customers appreciating daily text updates, progress photos, and proactive outreach throughout the repair process. Timeliness was another major highlight, as numerous customers noted their vehicles were completed days or even a week or more ahead of schedule. A few customers noted areas for improvement directly in their feedback, including occasional gaps in communication, parts-related delays, and isolated quality concerns upon pickup. Overall, the vast majority of customers expressed high satisfaction and enthusiastically indicated they would return and recommend the shop to others.

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Service Quality
Timeliness
Communication

"The repair was done super well, from beginning to end. They really paid attention to everything, and it ..." Read more

"... directly with the other parties insurance company, but the entire staff was incredible. Accommodating, clear, honest, very respectful of both me and my vehicle, ..." Read more

"... company. The people were professional and courteous, and they went the extra mile to make my experience the best ever. They even cleaned my truck inside and out before ..." Read more

"... also shocked at how quickly they got it done, and their customer service was a 1010. I had good experiences with everyone I worked with there. I also loved how ..." Read more

"Graham is exceptional! From their customer service to their timely repairs, they are simply the best."

"It was completed far earlier than promised--which was a major plus!"

"Quality workmanship and fast turnaround. They have mastered the art of under-promise and over-deliver. ..." Read more

"It was finished ahead of schedule and my 2018 Beetle looks nearly new."

"Actually ready a day earlier than promised"

"parts were not ready from manufacturer"

"Absolutely. Great communication from start to finish."

"... with everyone I worked with there. I also loved how they sent me progress photos and kept me in the loop. They have an awesome team!! Definitely going back ..." Read more

"I really appreciated the regular text message updates, especially the pictures!"

"There were uncomfortable gaps between communication."

"Communication throughout the process was great. Im satisfied with all the repairs."

Service Quality
Timeliness
Communication

Service Quality
Timeliness
Communication