Caliber - Grimes
In operation 29 years, 5 years at this location.
At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Check
- Debit Card
- English
| Sun | Closed |
| Mon | 7:30 am - 5:30 pm |
| Tue | 7:30 am - 5:30 pm |
| Wed | 7:30 am - 5:30 pm |
| Thu | 7:30 am - 5:30 pm |
| Fri | 7:30 am - 5:30 pm |
| Sat | Closed |
Likely to Recommend - 5.0/5.0 -
They know what they are doing
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 2.0/5.0
Likely to Recommend - 0.5/5.0
Repair Quality - 0.5/5.0
Customer Service - 1.5/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 4.5/5.0
Likely to Recommend - 3.0/5.0
Repair Quality - 4.0/5.0
Customer Service - 3.5/5.0 -
I think I need to take it back in after noticing a gap in the wheel well that was repaired but haven’t had an opportunity to reach back out to them. I am also concerned about the amount of time it takes to get it assessed and potentially repaired
My Experience - 5.0/5.0 -
Great communication on my car throughout the process.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
The whole team was super nice and efficient! Always gave updates, and were very fast! Danny is super awesome and easy to talk to and listened to what we had to say or had questions about!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Everything works and looks better than before the repair.
Customer Service - 5.0/5.0 -
Ryan kept me updated through the entire process. He explained what was occurring and the reasons for any delays. That is greatly appreciated.
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
Everyone was friendly and professional. I received calls at least every other day if not every day with updates and asking if I had any questions.
Likely to Recommend - 5.0/5.0 -
All ready have!
Repair Quality - 5.0/5.0 -
When I walled in the doors. I was greeted as a old friend. All the staff was so wonderful. I loved how they kept dated me all the time. Plus my car was fixed fast and they handled everything it was so easy. Never been in a car wreck so it help so much. Great team
Customer Service - 5.0/5.0 -
They treated me like family they were awesome
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Ryan did a great job keeping me informed thought the while process.
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Full explanation of repair
Customer Service - 5.0/5.0 -
Very respectful
Returned Clean
Likely to Recommend - 5.0/5.0 -
They immediately agreed the bumper was slightly off are working to right that problem.
Repair Quality - 4.0/5.0 -
They communicated well and got me in very fast. Looking at the bumper it is slightly angled, which they promise to fix and said it is likely a fitting issue and not frame which I hope as well, but I would of course preferred not to have to come back in to have that done.
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
My team did a great job! Car looked like new again and they beat the projected completion time!