Caliber - Ankeny

4.9 (1,653reviews)
98%
1501 SE Cortina Dr,  Ankeny,  IA  50021

In operation 29 years, 5 years at this location.

At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 7:30 am - 5:30 pm
Tue 7:30 am - 5:30 pm
Wed 7:30 am - 5:30 pm
Thu 7:30 am - 5:30 pm
Fri 7:30 am - 5:30 pm
Sat Closed
* Holiday hours may differ.
Acura
Ford
Honda
I-Car

Reviews (1,653)

Customers say
Overall Customer Satisfaction
Customers consistently praised the shop for outstanding service quality, with repairs frequently described as flawless, looking brand new, and exceeding expectations. Communication was a standout strength, with many customers highlighting regular updates - often daily or every few days - keeping them fully informed throughout the repair process. Timeliness was also well-received, with numerous customers noting their vehicles were completed ahead of schedule. Customers appreciated the friendly, professional, and knowledgeable staff, as well as the added touch of vehicles being cleaned before return. A few customers noted areas for improvement, including occasional delays, minor missed repair items, and cleanliness inconsistencies, but these were isolated comments within an overwhelmingly positive response pool.
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"... just amazed that they were able to repair my car! It looks like nothing ever happened.. Fantastic experience with the Caliber team. They were regularly keeping ..." Read more
"You cant even tell that there was any kind of damage to the car. Great quality repair and service!"
"My car was completely restored to its pre-damage condition within the time frame I was quoted. Caliber kept ..." Read more
"Great staff. Great repair job. Kept me well informed on process and progress on repair. Stayed late on a Friday to ..." Read more
"... with. They made the process easy and seamless. And their quality of work was outstanding. We would definitely highly recommend using their ..." Read more
"Was finished over a week early."
"Was done in half the time they estimated"
"... and great communication during the entire process! Even got it done earlier than promised! Great people here!" Read more
"A little late but not due to the shop itself."
"I only wish that it did not take so long to get all the parts. The staff was very helpful in keeping in touch about ..." Read more
"Communication is IMPECCABLE!"
"The process was easy and I was given regular updates on the process and estimated time frame for completion"
"I was informed every time there was an update and I was satisfied highly with the communication"
"Yes, daily updates!"
"Caliber did great work on my car and was in clear and consistent communication."

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Quality work, done earlier than promised

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Friendly and helpful

Returned Clean

My Experience

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Absolutely! They were ready to correct their own mistakes that I couldn't recognize and were willing to be open and honest about their work. That is not common anymore but highly needed. Thank you.

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Friendly, helpful, ready to assist, knowlegable, transparent.

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Highly recommend!

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Amazing from start to finish!

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Updated daily with vehicle!

Returned Clean

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All good.

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I like the fact that they kept me up to date on what was going on with my vehicle. They made sure I knew what was needed in terms of repair.

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Returned Clean

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I would definitely recommend this Caliber shop in Ankeny

Repair Quality

I have worked with both Sam and Christian and have been extremely happy with both of them. The lady at the front desk was nice and professional and the mechanics have done wonderful repairs on my Land Rover.

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Great

Returned Clean

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We have used Caliber in the past and will do so in the future if we need repairs.

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My car looks great. Sam explained the damages and repairs needed. He provided me with updates throughout the repair process.

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Sam was really knowledgeable and provided timely updates.

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Returned Clean

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Better than when I bought it!

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Great job

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Returned Clean