Caliber - Ankeny

4.9 (1,681reviews)
99%
1501 SE Cortina Dr,  Ankeny,  IA  50021

In operation 29 years, 5 years at this location.

At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 7:30 am - 5:30 pm
Tue 7:30 am - 5:30 pm
Wed 7:30 am - 5:30 pm
Thu 7:30 am - 5:30 pm
Fri 7:30 am - 5:30 pm
Sat Closed
* Holiday hours may differ.
Acura
Ford
Honda
I-Car

Reviews (1,681)

Customers say
Overall Customer Satisfaction
Customers consistently praised the shop for its outstanding service quality, seamless repair process, and exceptional communication. Many highlighted that vehicles were restored to like-new condition, with repairs completed on time or ahead of schedule. Customers appreciated frequent, proactive updates throughout the repair process, often noting daily or weekly check-ins. Coordination with insurance and rental car companies was frequently commended. Several customers noted their vehicles were returned cleaner than when dropped off. A few customers mentioned minor areas for improvement, including occasional delays due to parts availability, minor cleanliness concerns, and isolated instances where small repair details were initially overlooked - all noted directly by customers as constructive feedback rather than major complaints.
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"... the status of repairs, were always friendly, and just overall did an outstanding job. If you're ever in an accident and have a choice ..." Read more
"You cant even tell that there was any kind of damage to the car. Great quality repair and service!"
"My car was completely restored to its pre-damage condition within the time frame I was quoted. Caliber kept ..." Read more
"Great staff. Great repair job. Kept me well informed on process and progress on repair. Stayed late on ..." Read more
"... with. They made the process easy and seamless. And their quality of work was outstanding. We would definitely highly recommend using their ..." Read more
"Was finished over a week early."
"One week to repair my vehicle and it looks great. Thank you great service great repair. Fair price."
"I only wish that it did not take so long to get all the parts. The staff was very helpful in keeping ..." Read more
"Communication is IMPECCABLE!"
"Yes, daily updates!"
"Caliber did great work on my car and was in clear and consistent communication."
"The process was easy and I was given regular updates on the process and estimated time frame for completion"
"I like the fact that they kept me up to date on what was going on with my vehicle. They made sure I knew what was needed ..." Read more

Likely to Recommend

I already have to my next door neighbor

Repair Quality

Overall, very pleased with the experience

Customer Service

Jackie, Jim, Christian, THANK YOU

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Good people

Repair Quality

Everything looks and operates great but time will tell.

Customer Service

Very good people to work with.

Returned Clean

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Returned Clean

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Returned Clean

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I can't find any reason not to recommend them.

Repair Quality

The work was done on time, and within the budget. The paint match was perfect. The rock chips were all removed perfectly. I'm very happy with the results.

Customer Service

They kept me informed of progress, and we're great to work with.

Returned Clean

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Repair Quality

Satisfied with the service

Customer Service

Perfect

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I think they are one of the best in Ankeny. Hopefully I don’t have to take any cars any where else to fine out

Repair Quality

One week to repair my vehicle and it looks great. Thank you great service great repair. Fair price.

Customer Service

Returned Clean

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Repair Quality

The staff is very supportive, and their response time is excellent.

Customer Service

The staff is very supportive, and their response time is excellent.

Returned Clean

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Jim and Bryan were exceptional. The communication and work completed were amazing!

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Returned Clean

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Appreciated the frequent updates. Car looks great.

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Returned Clean

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Repair Quality

Awesome service and communication! Highly recommend.

Customer Service

Very thorough and excellent communication from beginning to end. Top notch

Returned Clean