Karl Chevrolet Collision Center Ankeny

4.9 (9,043reviews)
98%
1101 Southeast Oralabor Road,  Ankeny,  IA  50021
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In operation 48 years, 43 years at this location.

We repair all makes and models. We offer the following services: Windshield repair and replacement, aluminum repair, paintless dent removal and detailing. Our technicians carry I-CAR platinum certifications for aluminum and steel welding. We are an I-CAR certified Gold Class Collision Center.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Full Service Mechanical
  • Towing
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
  • On-Site Car Rental
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Cash
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 7:00 am - 6:00 pm
Tue 7:00 am - 6:00 pm
Wed 7:00 am - 6:00 pm
Thu 7:00 am - 6:00 pm
Fri 7:00 am - 5:30 pm
Sat 8:00 am - 12:00 pm
* Holiday hours may differ.
Cadillac CT6
Corvette C8
Ford
GM
GM CRN BrightDrop Fleet
GM Electric Vehicles
I-Car
Call
Email

Reviews (9,043)

Customers say
Overall Customer Satisfaction
Customers consistently praised the collision center for its exceptional repair quality, with many noting their vehicles looked brand new upon return. The team received high marks for proactive communication, including daily text updates and timely phone calls throughout the repair process. Timeliness was a standout strength, with numerous customers reporting their vehicles were completed ahead of schedule. The complimentary interior detailing and exterior cleaning surprised and delighted many customers. A few customers noted areas for improvement directly from their comments, including occasional delays in parts availability, minor post-repair imperfections, and isolated concerns about items not being reinstalled correctly. Overall, the vast majority of customers expressed strong satisfaction and willingness to recommend the collision center to friends and family.
AI-Generated from reviews written in the last 12 months
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"The quality of the repair was top notch. We cannot tell anything even happened."
"... know weight times and on schedule was phenomenal. The work was done quality and a follow up phone call was perfect. Appreciated the extra attention to customer service. ..." Read more
"... Collision Shop crew does such fantastic work that you dont even know they touched the vehicle, and thats a fantastic thing!!" Read more
"They did an amazing job fixing my car! Great service, friendly and honest people. I highly recommend!"
"... great job. My vehicle was cleaned inside and out. You cannot even see the repair was made. Will definitely use Karl's Collison Center again if needed." Read more
"Got the car in very quickly and fixed it before my daughter is going back to college. Great job!!!! Thanks."
"Great job, quick service, done 2 days early. Thank you, great shuttle service."
"My pickup was done ahead of schedule. I was kept informed of the progress for the repairs. The work looks good , cant tell ..." Read more
"... personnel were excellent in both quality and service. Being both fast and thorough is impressive!" Read more
"The team was great, and my car was actually done the day before originally expected! I appreciated the texts, keeping me informed of repair ..." Read more
"... done quality and a follow up phone call was perfect. Appreciated the extra attention to customer service. Pick up was even smoother with not having to drop ..." Read more
"... me by text message on the progress they had made.I didnt have to call them once to find out how many more days until my car would be done." Read more
"Kept me informed, ALWAYS courteous EVERYONE I dealt with was engaged with me. Thank you so much!"
"... and helpful. The text message updates were great! I felt informed every step of the way through my car's repairs." Read more
"A+ communication throughout the process"

My Experience

Excellent communication throughout the process.

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Repair Quality

But the paper work wasn't done ,was told to sign blanks sheets so Karl could get claim money, said i would get copies mail. Still none. I want them.

Customer Service

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Repair Quality

Customer Service

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

My Experience

Likely to Recommend

Extremely disappointed will never recommend Karl’s

Repair Quality

Customer Service

Had my car for way too long, awful communication. Very delayed in getting to me felt overlooked

Returned Clean

Kept me Informed?

No

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

My Experience

My Experience

Thank you for fixing our car. Good comms throughout the repair.

My Experience

Joe and Kirk and the team are/were very responsive, professional and knowledgeable. They made the process easy and worry free. They communicated issues / concerns with us and got us our vehicle back in a timely manner.

My Experience

I’m very happy with everything. Very easy to work with.

Likely to Recommend

Did a great job on repairs

Repair Quality

My car looks great

Customer Service

Professional and respectful

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

My Experience

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Repair Quality

Trash left in my truck

Customer Service

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Kept me Informed?

Yes

Ready on Time?

No

My Experience

Likely to Recommend

Very impressed.

Repair Quality

Quality work. Fast.

Customer Service

Very friendly.

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

My Experience

Vehicle was done quickly and they even surprised me by detailing my car VERY HAPPY

Likely to Recommend

Repair Quality

Very pleased did the repairs quickly and very SURPRISED they even Detailed my Vehicle THANK YOU

Customer Service

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Repair Quality

Great communication, good pricing, overall excellent experience.

Customer Service

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

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