Graham Collision of Pleasant Hill

4.9 (274reviews)
98%
6000 E. University Ave,  Pleasant Hill,  IA  50327
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In operation 57 years.

Graham Collision is a family owed shop with great employees that are highly trained with an eye for quality.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Towing
  • Automotive Glass Replacement
  • Paintless Dent Repair
Payment Types
  • Discover Card
  • MasterCard
  • Visa
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 7:30 am - 5:30 pm
Tue 7:30 am - 5:30 pm
Wed 7:30 am - 5:30 pm
Thu 7:30 am - 5:30 pm
Fri 7:30 am - 5:30 pm
Sat Closed
* Holiday hours may differ.
I-Car
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Email

Reviews (274)

Customers say
Overall Customer Satisfaction
Customers consistently praised the shop for delivering exceptional repair quality, with many noting their vehicles looked brand new or better than before the accident. The complimentary interior and exterior cleaning upon vehicle return was a standout highlight, frequently described as a pleasant and unexpected surprise. Timeliness was a recurring strength, with numerous customers receiving their vehicles ahead of schedule. Regular progress updates via calls and texts were widely appreciated, making customers feel informed and at ease throughout the process. A few customers noted minor concerns such as panel alignment issues, paint chips, and insufficient walkthrough of completed work, as mentioned directly in their feedback.
AI-Generated from reviews written in the last 12 months
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"I can sum up the entire staff in one word: Excellence. From the manager to the front desk receptionist, ..." Read more
"I really enjoyed the customer service. They were friendly, knowledgeable, and answered all the questions. They made the entire thing so easy"
"Graham's did an excellent job, absolutely no short cuts! I will use them for any future repairs!"
"Not only was the repair top notch, the interior detailing was fantastic! Better than the detailing package I pay for! Thank ..." Read more
"... was wonderful to work with. Easy to schedule and the repairs were perfect. I am very satisfied!" Read more
"... work is amazing and completed in a timely manner. Was told to expect 10 days and was completed in 2 days. The only thing that very slightly bothers me is the ..." Read more
"... every step of the way. They got me a rental car. And they were super fast completing the work. They went above and beyond." Read more
"Graham collision did a great job on my car. The work was even done prior to the committed date. Thank you."
"I dropped it off on a Thursday and it was ready on the following Monday and they did a very good job"
"... think sets Graham collision apart from other places. Graham collision kept me apprised of everything in regards to status of my vehicle." Read more
"They were wonderful. They kept me informed every step of the way. They got me a rental car. And they were super fast ..." Read more
"... with the entire process. From quoting to picking up, everything was communicated clearly and you took customer service to the next levels" Read more
"Everything was well communicated throughout the whole process. Everyone I encountered was super polite and helpful. ..." Read more
"... are great and you can tell they love their jobs. I appreciated the progress updates via text. Cant even tell my car had any work done! Thank you ..." Read more

My Experience

The staff was kind and helpful arranging the estimate as well as helping me with the car rental. They also have a texting system that kept me updated about progress. My vehicle was ready on time with the projected schedule. The work they did looks good as new!

My Experience

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Already have

Repair Quality

The vehicle looks exactly as it did before it was hit.

Customer Service

The staff went above and beyond to assist us in getting the car repaired, helping us resolve issues with Enterprise when they screwed up our rental, and kept us informed all the way through the process. They were friendly and professional, making us feel more comfortable in an unfamiliar situation.

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

My Experience

The repair looked excellent, the service was fantastic and done quicker than expected. Your team knocked it out of the park!

Likely to Recommend

Repair Quality

Repair looked great!

Customer Service

Very friendly and helpful!

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

My Experience

Would love to have seen pictures when given daily updates.

My Experience

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

My Experience

Likely to Recommend

Repair Quality

Customer Service

My experience with Graham Collision was superb! Timely and my vehicle was detailed and ready to go when I picked it up.

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Repair Quality

Worked hard to stay in the price the insurance quoted

Customer Service

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

My Experience

Thank you for all your hard work, sweat, time dedication, and patience. I truly appreciate it and I will most definitely recommend everyone to come on down to Graham Collision!!

My Experience

Having my car detailed inside before I got it back was a big surprise and greatly appreciated! The repair was done in a timely manner, communication was awesome!

Likely to Recommend

Repair Quality

So far no issues noticed.

Customer Service

All staff encountered were very honest and helpful

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Repair Quality

Good job

Customer Service

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Repair Quality

Customer Service

Kept me Informed?

Yes

Ready on Time?

Yes

My Experience

I am very pleased with the work and speed of completion. Very friendly staff and helpful.

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Kept me Informed?

No

Ready on Time?

Yes

My Experience

Everything was great. Brannan kept us informed and explained everything.

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

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