Acme Auto Body, Inc.

4.8 (5,768reviews)
94%
184 Woodbridge Ave # 186,  Highland Park,  NJ  08904
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In operation 76 years.

We have been repairing vehicles for more than 50 years. Our collision center is known for its expertise, honesty, and stellar service. Here at Acme Auto Body, we have a team of certified professionals committed to delivering superior quality and service to all of our customers. We place customer needs and safety at the highest level.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Full Service Mechanical
  • Automotive Glass Replacement
Payment Types
  • MasterCard
  • Visa
  • Cash
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 8:00 am - 5:00 pm
Tue 8:00 am - 5:00 pm
Wed 8:00 am - 5:00 pm
Thu 8:00 am - 5:00 pm
Fri 8:00 am - 5:00 pm
Sat 9:00 am - 12:00 pm
* Holiday hours may differ.
Acura
Honda
I-Car
Nissan
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Reviews (5,768)

Customers say
Overall Customer Satisfaction
Customers consistently praise the shop for its exceptional service quality, with repairs frequently described as flawless, leaving vehicles looking brand new. The team is widely recognized for its professionalism, friendliness, and dedication to customer satisfaction. Communication stands out as a key strength, with customers appreciating regular text and call updates throughout the repair process. Timeliness is another highlight, as many vehicles were completed ahead of schedule. Customers also value the shop's willingness to advocate on their behalf with insurance companies to ensure quality parts are used. A few customers noted areas for improvement, including delays in repair timelines, inconsistent proactive updates, and occasional finishing touches missed before pickup. Overall, the vast majority of customers express high satisfaction and willingness to recommend the shop.
AI-Generated from reviews written in the last 12 months
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"... ready by the 26th, but they finished two days early. The quality of the repair is flawless. You genuinely cannot tell the car was ever damaged—every detail is perfect, from fitment to finish. ..." Read more
"Acme auto body provided me with an exceptional experience and service all around. The turn around time was efficient, fast, and my ..." Read more
"Excellent service and communication throughout the entire process. The work completed was fast and executed perfectly"
"Excellent service. Did a nice job of repairing and cleaning up the vehicle. Looks like new"
"... professional and a joy to work with. And from what I saw the technicians who did our body work are masters of their craft." Read more
"Exceptional service from start to finish. They provided frequent updates on my car's repair progress and explained the whole process thoroughly. The team ..." Read more
"Excellent customer service. Excellent communication and updates while vehicle was being worked on. Overall great job by the Acme team. I am a very satisfied ..." Read more
"Acme's service was excellent. An accurate timeliness for repairs and clear communication made the process very smooth!"
"I received consistent and clear feedback throughout the process."
"Excellent communication, helpful staff, great body work"

Likely to Recommend

Repair Quality

Customer Service

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Repair Quality

Steve is the man to go. Very transparent and helpful. I was little disappointed with fender adjustment but Steve ensured I am happy and fixed it immediately

Customer Service

Returned Clean

Kept me Informed?

Yes

Ready on Time?

No

My Experience

You did a great job

My Experience

Excelent job and fast

Likely to Recommend

I did still really like the shop. Whenever I called everyone was very nice and helpful

Repair Quality

Customer Service

The app that is supposed to keep you updated is not accurate if it is updated. I had to call a couple days after it said my car would be done to get and update.

Kept me Informed?

No

Ready on Time?

No

My Experience

ACME offered a competent and professional Customer focused operation with integrated coordination between them and our insurance carrier. They also facilitated a rental car service that was equally efficient. These three factors provide a total package rarely found today. We also appreciate the regular ‘communications which ACME helped the insurance company offer to keep us informed of the work being done and when it would be completed..

Likely to Recommend

Repair Quality

Customer Service

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Repair Quality

Great customer service and work

Customer Service

Kept me Informed?

Yes

Ready on Time?

Yes

My Experience

Likely to Recommend

Repair Quality

The ACME team did a wonderful job. They were very easy to deal with through the complete process.

Customer Service

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

My Experience

Have used them 3 times in the last 2 years very professional ,friendly and do great work. I have been fortunate to dealt with Katie all 3 times she make the experience painless .

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Repair Quality

Excellent customer service. Acme kept me up to date with the status of the repair s

Customer Service

Kept me Informed?

Yes

Ready on Time?

Yes

My Experience

My Experience

My Experience

They were friendly and good to work with. They did an amazing job on fixing my car. Thank you.

Likely to Recommend

Repair Quality

The people there were very courteous and friendly

Customer Service

Very helpful and courteous

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

My Experience

Likely to Recommend

Repair Quality

Quality of repair was Great.

Customer Service

Kept me Informed?

Yes

Ready on Time?

Yes

My Experience

Excellent job! You were also very efficient. You will be highly recommended. Thanks again.

Likely to Recommend

Repair Quality

Great job, excellent service, fast turnaround, Highly recommended!

Customer Service

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Repair Quality

Customer Service

Kept me Informed?

Yes

Ready on Time?

No

My Experience

The Jeep was better than before. Thank you Acme Auto. Steve and Katie you guys are the best!

Likely to Recommend

I always do.

Repair Quality

My Jeep looked even better than before. Thanks guys.

Customer Service

Katie and Steve are always a huge help.

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

There were still some scratches on door panels which were not fixed even after requesting to repair.

Repair Quality

Some door side scratches are visible.

Customer Service

It was ok

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Repair Quality

Customer Service

Kept me Informed?

Yes

Ready on Time?

Yes

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