Advanced Placement Auto Body

4.7 (337reviews)
95%
711 Nth 17th St,  Las Cruces,  NM  88005

In operation 11 years.

Advanced Placement Auto Body is locally grown and operated. We have been in business since 2015, and strive to provide the highest quality repairs in a timely matter. Our quality control procedures insure a proper job is done, and we back our work with a 100% lifetime guarantee. Let us handle your insurance claims! All insurance companies are accepted.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Towing
  • Automotive Glass Replacement
  • Motorcycle Repair
  • Detailing
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Debit Card
Languages
  • Spanish
Hours
Sun Closed
Mon 8:00 am - 5:30 pm
Tue 8:00 am - 5:30 pm
Wed 8:00 am - 5:30 pm
Thu 8:00 am - 5:30 pm
Fri 8:00 am - 5:30 pm
Sat Closed
* Holiday hours may differ.
I-Car

Reviews (337)

Likely to Recommend

Yup, to everyone

Customer Service

These folks are on top of it and kept me in the loop the whole time

Returned Clean

My Experience

Appreciate being kept informed of progress via texts and phone calls. Would recommend and would use again

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

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Repair Quality

Customer Service

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Repair Quality

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Really good experience here! The representative was super nice and quick to get me in. She answered all my questions and helped me as much as possible with my insurance. The owner kept me updated through the whole process and made me feel like I could trust them. They were easy to work with and really cared about helping me. Definitely recommend this place!

Customer Service

Returned Clean

My Experience

Looks great, communication on progress was helpful. Thanks to repair personnel working on the project. Jim Timperman

Likely to Recommend

Repair Quality

Car looks great, excellent rapport with service representative.

Customer Service

Car looks great, excellent rapport with service representative.

Returned Clean

Likely to Recommend

Repair Quality

Very pleased with your work

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Returned car in a very clean condition

Customer Service

Returned Clean

My Experience

Communication was non existent this week. I called several times to ck the status of my vehicle as i live 1.5 hrs away and had to make arrangements with work. Accordingly to numerous texts i received the truck was on schedule to be completed on the 23rd. I did not receive an adequate explanation of the status of my vehicle until I pressed for information on the 24th and was told at 3:30 that my truck would be ready at 4:30 on the 24th. When i picked up my truck today it was 5:00 pm, I inspected my truck after I returned my rental and returned for my truck and found the paint repair to the passenger door not to be satisfactory. There is a spot on the front passenger and a spot on rear passenger door that looks like the paint was touched or the clear coat is missing. There was not any repairs necessary to the rear door.

Likely to Recommend

Repair Quality

Communication was great up until the week that my truck repairs were completed. I received numerous texts messages letting me know that my truck would be completed on 9/23. On 9/22 I reached out to the body shop to because I needed to make arrangements with work so that I could make the trip to return my rental and pick up my truck as I live 1.5 hrs away. I was told it was in detail and that someone would he reaching out to me. On the morning of 9/23 I had not heard from anyone so I once again reached out to the body shop, I was once again told it was still in detail. I advised the girl I spoke with that I needed notice to be able to make the trip since I lived out of town. On 9:24 I once again reached out to the body shop and was told it was still in detail. I advised the girl that if there was still work that needed to be completed jist to let me know, no one was giving me information other than it being in detail. She stated she would call me at 1:30 to let me know what she found out. Once again I did not hear back so I called at 3:30 and there was still no nee information as she had not followed up with the status of my truck. She then stated she would call me back, she called back 5 min later stating my truckwould be ready at 4:30. I did not understand how I was expected to pick up my truck that day as I lived out of town and I had not made arrangements with work, i had advised her of this several times that week. I collected my truck on the afternoon of the 24th. It was at closing time, I apologized for being late and pd my deductible. After inspection there are 2 spots that appear to have something wrong with the paint on the back and front passenger door. The paint was touched when not dry or it was not buffed properly as the spots look dull. I am not happy with overall communication and how someone was not present to review my truck with me when I picked it up. I am also not happy with the appearance of the spots on the doors.

Customer Service

Returned Clean

My Experience

Did a good job. And got it done early than expected. Thank you

Likely to Recommend

Very good

Repair Quality

Did a great job. Got it done early than told. Thank you

Customer Service

Returned Clean

My Experience

The quality of your work is good. Estimated date of completion for the repair work done on my car was October 7. My car was ready on Oct 2. Thanks for a job well done.

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

My Experience

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

My Experience

I love that I got automated text updates regarding my car. They were so professional and everything was super quick and stress free.

Likely to Recommend

I highly recommend Auto Body for your repair needs!

Repair Quality

The Team at Auto Body did a great job repairing my car, and I appreciate their exceptional detailed work. Work was completed in record time! Matt and Ashley were very helpful in taking care of my car needs, they are great people to work with!

Customer Service

Customer Service is top notch, and I highly recommend Auto Body for your car repair needs!

Returned Clean

Likely to Recommend

Repair Quality

This was with a State Farm claim. I was given a date of completion that was then pushed back due to part being ordered. I was understanding and patient that they had to add a week to the completion date. Once this date passed, I got no call or texts about my car. The shop did not call me to update me at all about the status of the car. Instead I had to call them and ask about my car; at this time they then told me it would be about another week for the car to be done. AP auto body also failed to inform State Farm about the delays; and when State Farm tried to call the shop 3 different times to ask about the car and why it was taking so long, no one at the shop answered. State Farm had to get ahold of me and stated that I needed to contact the AP auto body and tell them to call State Farm before they stopped paying for the services due to lack of information from AP auto body. I called AP auto body and told them they needed to call State Farm; thankfully they did and AP auto body quickly finished my car after the call. What originally was supposed to be a week and a half to two week job ended up being over 3 weeks. I am understanding of the shipping situations, but lack of communication and information for AP auto body made the wait frustrating. The car repairs were very nicely done, there were some damages to the window seals that were replaced and look unfinished.

Customer Service

Lack of communication was a big issue.

Returned Clean

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Repair Quality

Customer Service

Returned Clean

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Repair Quality

Customer Service

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Repair Quality

Customer Service

My Experience

My apologies for the typos you all did a fine job I will be recommending you to anyone that I know that needs body work done. Thank you all again.