Af Collision
In operation 40 years, 34 years at this location.
AF Collision is a family-owned collision repair facility committed to delivering high-quality repairs with integrity, honesty, and genuine care for our customers and community. Our experienced technicians and staff are dedicated to continually improving their skills to provide industry-leading craftsmanship, exceptional customer service, and a repair experience built on trust. Every repair is backed by a lifetime warranty for as long as you own your vehicle. Conveniently located in American Fork, we strive to treat every customer like family while making a positive impact in our community.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Towing
- Automotive Glass Replacement
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Cash
- Check
- Debit Card
- Spanish
| Sun | Closed |
| Mon | 8:00 am - 5:00 pm |
| Tue | 8:00 am - 5:00 pm |
| Wed | 8:00 am - 5:00 pm |
| Thu | 8:00 am - 5:00 pm |
| Fri | 8:00 am - 5:00 pm |
| Sat | Closed |
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Camille was a big help! She was kind and always kept me updated on the progress of my car!
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0 -
I would not hesitate to recommend AF Collision
Repair Quality - 5.0/5.0 -
Great job of staying in contact and updating the progress. Job was well done and no issues.
Customer Service - 5.0/5.0 -
The staff was so friendly and helpful.
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Looks good and it works how it used to!
Customer Service - 5.0/5.0 -
Simple paperwork and they communicated with me the whole time!
Returned Clean
My Experience - 5.0/5.0 -
The car was very clean which I appreciate!
Likely to Recommend - 5.0/5.0
Repair Quality - 4.5/5.0
Customer Service - 4.5/5.0
Returned Clean
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 4.5/5.0
Customer Service - 4.5/5.0
Returned Clean
Likely to Recommend - 4.0/5.0
Repair Quality - 2.5/5.0
Customer Service - 2.5/5.0
Returned Clean
My Experience - 5.0/5.0 -
Looks nice and I liked the kept me updated
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
They kept me updated on progress
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
We got hit by another car and insurance offered 2 body shops to take the car for repair… AF collision was the closest to home and it had good reviews so we picked it. It took them couple of days to get a free slot to take our car so no complaints there as the car was drivable… Now the amazing part… once we got the appointment, the process was super smooth… they took pictures and let us know they’ll provide and estimate and ETA in couple of days once estimator could review it… after he completed the assessment, we got feedback couple times per week with progress, what we were waiting for o the current status of the repairs Once it was completed, we picked it up and I checked but couldn’t find where the impact was… it looks like brand new Thank you AF collision
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Truck looks great! thank you
My Experience - 0.0/5.0 -
Fog lights were installed and one of them isn't working.
Likely to Recommend - 4.0/5.0
Repair Quality - 4.0/5.0 -
It looks amazing. They repaired more than I expected and I love it.
Customer Service - 4.0/5.0 -
They were very kind, but I would have liked more updates.
Returned Clean
My Experience - 5.0/5.0 -
Appreciated getting the car back washed and cleaned inside.
Likely to Recommend - 4.5/5.0
Repair Quality - 5.0/5.0 -
Car looked excellent
Customer Service - 4.0/5.0 -
Would like to have had more consistent updates on repair progress.
Returned Clean
Likely to Recommend - 5.0/5.0 -
I've never had AF Collision repair any of my vehicles before, but now that they've done this great of a job, for a fair price, I'm definitely going to recommend them, as appropriate.
Repair Quality - 5.0/5.0 -
The gave us a fair price estimate, and a specific date to bring in our truck. They sent texts along the way keeping us informed of the progress, and of a hold-up with getting some parts. They even called me when there was a delay on the right bolts. Then they let us know when it was finished. I was very impressed not only with the great work they did, but especially with how well the paint they used matched the rest of the vehicle perfectly - which we had gotten painted over seven years ago. It looks great again!
Customer Service - 5.0/5.0 -
They kept us informed during the entire process, and they were always very pleasant, knowledgeable, and accurate in what they told us.
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0 -
With my experience... I would highly recommend 👍🏻👍🏻
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
The full team were aware and satisfied all of my concerns for services needed. They as questions and made sure to understand what was needed! We shared excitement communication! Their service mattered to them AND me 🏁
Returned Clean
Likely to Recommend - 0.5/5.0
Repair Quality - 0.5/5.0 -
Quite possibly the worst business I have ever dealt with. I’ve never written a Google review before, but the negligence, lack of communication, and incompetence here were so extreme that I feel obligated to warn others. I brought my car in after a minor accident to repair a few scratches. My insurance issued payment the first day they had my vehicle. Despite this, they claimed they hadn’t received the check and delayed starting work for two weeks — even though my insurance agent confirmed it had been cashed just days after it was sent. After finally beginning the repair, it took another two weeks to complete what should have been a simple job. A full month later, with virtually no communication, my car was finally ready for pickup. When we arrived, an employee discreetly attempted to charge the battery before handing the car over. What they failed to disclose was that they had completely drained it. The car drove home, but the next day it would not start and displayed a major system warning — issues that never existed prior to bringing it in. I reached out multiple times with photos and received no response. However, they had no problem repeatedly texting me asking for a review. To make matters worse, my car now has scratches that were not there before, my personal air freshener was thrown away and replaced with a cheap promotional one, and the interior was returned dirty. It’s also concerning that while their Google rating appears high, their Yelp rating sits around three stars. Given my experience — and even a local AutoZone employee mentioning that customers frequently come in after issues with this shop — it makes you question the consistency of those positive reviews. Between the dishonesty, lack of communication, and refusal to take accountability, this was an incredibly frustrating experience. I would not recommend this business.
Customer Service - 0.5/5.0 -
Quite possibly the worst business I have ever dealt with. I’ve never written a Google review before, but the negligence, lack of communication, and incompetence here were so extreme that I feel obligated to warn others. I brought my car in after a minor accident to repair a few scratches. My insurance issued payment the first day they had my vehicle. Despite this, they claimed they hadn’t received the check and delayed starting work for two weeks — even though my insurance agent confirmed it had been cashed just days after it was sent. After finally beginning the repair, it took another two weeks to complete what should have been a simple job. A full month later, with virtually no communication, my car was finally ready for pickup. When we arrived, an employee discreetly attempted to charge the battery before handing the car over. What they failed to disclose was that they had completely drained it. The car drove home, but the next day it would not start and displayed a major system warning — issues that never existed prior to bringing it in. I reached out multiple times with photos and received no response. However, they had no problem repeatedly texting me asking for a review. To make matters worse, my car now has scratches that were not there before, my personal air freshener was thrown away and replaced with a cheap promotional one, and the interior was returned dirty. It’s also concerning that while their Google rating appears high, their Yelp rating sits around three stars. Given my experience — and even a local AutoZone employee mentioning that customers frequently come in after issues with this shop — it makes you question the consistency of those positive reviews. Between the dishonesty, lack of communication, and refusal to take accountability, this was an incredibly frustrating experience. I would not recommend this business.