Valley Collision Lindon

4.9 (993reviews)
97%
445 N. State Street,  Lindon,  UT  84042

In operation 8 years.

Valley Collision is a full service body and paint facility. Our staff is I-Car and ASE certified. Our passion is repairing vehicles to pre accident condition with all the correct tools and procedures.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Debit Card
Languages
  • Spanish
Hours
Sun Closed
Mon 8:00 am - 5:30 pm
Tue 8:00 am - 5:30 pm
Wed 8:00 am - 5:30 pm
Thu 8:00 am - 5:30 pm
Fri 8:00 am - 5:30 pm
Sat Closed
* Holiday hours may differ.
I-Car

Reviews (993)

Customers say
Overall Customer Satisfaction
Customers consistently praise the shop for exceptional service quality, proactive communication, and impressive timeliness. Many highlight the daily text updates as a standout feature, keeping them informed throughout the repair process without needing to call in. Repairs are frequently completed ahead of schedule, with numerous customers noting their vehicles were returned earlier than promised. The quality of repairs is widely celebrated, with customers describing results as looking brand new. A few customers noted areas for improvement based on their experiences, including occasional delays in completion dates, cleanliness of vehicles upon return, and communication gaps regarding uncovered parts or repair decisions. Overall, the vast majority of customers express high satisfaction and willingness to recommend the shop.
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"... instant updates at every stage of repair and you really went the extra mile by touching up some other rock chips around the vehicle and leaving me a bottle of touch ..." Read more
"... much for the amazing work you did on my car. The quality, care, and customer service were truly above and beyond. Im so grateful for how easy and stress-free you ..." Read more
"Above and beyond. Great communication and excellent listening when we had questions or concerns throughout the ..." Read more
"... honesty and their friendly personalities. They are extremely trustworthy and reliable. I would highly recommend working with them!" Read more
"... nearly daily reminders. On top of all of this the customer service was outstanding. Car looks good as new, this was a great experience." Read more
"... and did great work a lot of attention to detail and got my vehicle back to me a few days before their scheduled time was." Read more
"... updated on the progress of the repair. Even better, you finished the job seven days sooner than you initially estimated. The car looks great and drives like new. Thanks ..." Read more
"It was much quicker than anticipated."
"Repairs were done quicker than expected. I appreciated the constant communication from the shop on the progress. ..." Read more
"Was delayed 3 days."
"Best Ive ever experienced. They provided status at least every other day during the repair and promptly answered any questions that I had and ..." Read more
"... transparent estimate for the damage to my car. They kept me updated throughout the entire process via text, which I really appreciated. What impressed me most ..." Read more
"Communicated clearly what needed to be done. Kept me notified about progress. Finished earlier than expected. They ..." Read more
"Excellent communication thru text massages and over the phone"
"... so impressed with the text update system. It was nice to know what was happening daily, and not having to call for answers." Read more

Likely to Recommend

Repair Quality

Customer Service

The receptionist was especially helpful and kind.

Returned Clean

My Experience

Amazing personalized service, I really feel the communication was optimal and the kindness of the people there makes me feel comfortable. The quality and speed of the job is a perfect balance. I love the results

Likely to Recommend

Repair Quality

Excelent work, fast and well done

Customer Service

Kind people, answered all my questions and communication was good

Returned Clean

My Experience

They were so kind and caring and on top of it. Above and beyond service. Fixed my car quickly, and did a great job.

Likely to Recommend

Repair Quality

Fast turnaround, great experience

Customer Service

Great service

Returned Clean

Likely to Recommend

Repair Quality

The repair looks like the original damage never happened

Customer Service

Best I’ve ever experienced. They provided status at least every other day during the repair and promptly answered any questions that I had and resolved any concerns.

Likely to Recommend

Repair Quality

Customer Service

Sorry I couldnt fill this out sooner you guys are amazing!!! Highly recommend thank you Nate and the team!!

Returned Clean

Likely to Recommend

Repair Quality

It seems to me that your team did a great job and we had a great experience and I would highly recommend you to anybody And we will be bringing other cars to you in the future,

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

My Experience

Valley was great to work with, they kept me up to date on the work of my car repair. Everything looks good!

Likely to Recommend

I've been here twice in 6 months

Repair Quality

Everyone here was excellent to work with! Strangely enough,this is my second time being rear-ended in 6 months so I have some experience with everyone. 🫣 Thanks for keeping me up to date, and getting it done in such a timely manner!

Customer Service

Returned Clean

My Experience

I have to tell you how much business mean to me by getting my little project done I have told lots of people how fast and quality you do . I’ll always going to bring you my problem that I need done Thank you again. Robert

My Experience

From start to finish, the communication and quality of service was exceptional! Thank you for putting my mind at ease in a stressful situation.

Likely to Recommend

Very likely and I liked how they matched a comparison quote.

Repair Quality

Great service and customer care. Vehicle repair was looked outstanding and I valued the constant contact and updates with me throughout the process from start to finish.

Customer Service

Great custom pre throughout the process. All my questions were answered when needed!

Returned Clean

Likely to Recommend

Repair Quality

Vehicle looks great

Customer Service

Returned Clean

My Experience

Service was prompt and professional. Thanks!

Likely to Recommend

Repair Quality

Great job—very professional and good communication to let us know about the timing and progress

Customer Service

Returned Clean

My Experience

Very friendly. Fast service, flawless repair.

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

The only issue was the time it took to get the correct part. The work was great.

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

My battery was completely dead when I came to pick up my car. They asked me if I just wanted to come back tomorrow. I had just been picked up by a stranger after dropping off the rental car, and dropped off at their location and needed to be to work in five minutes. So no, definitely not, I did not want to have to come back tomorrow. They took no personal responsibility for having drained the battery. Though they did give me a jump that allowed me to get to work. But then I was stranded again until I could get a new battery installed.

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Ellen and team were so easy to work with. Took care of us like we were family. Walked us through every step and got an update every day. Can’t speak highly enough!

Customer Service

Ellen and team were so easy to work with. Took care of us like we were family. Walked us through every step and got an update every day. Can’t speak highly enough!

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

My Experience

You told me when the part came in and I took it over a it was repaired you need a 5 star