Martins Collision Repair

4.8 (3,275reviews)
95%
225 South State Street,  Orem,  UT  84058
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Shop AssistantSparkles

At Martins Collision Repair, our fundamental and unwavering goal is centered on furnishing you with repair services of the highest caliber, complemented by an unwavering dedication to offering outstanding customer assistance. We wholeheartedly grasp the inconveniences and anxieties that often accompany the unexpected requirement for auto body repairs, disrupting your daily rhythm. In this regard, we are resolutely committed to streamlining the entire procedure, guiding you through a seamless journey from initiation to conclusion, all while mitigating any potential sources of frustration along the way.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Full Service Mechanical
  • Automotive Glass Replacement
  • Detailing
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Cash
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 8:00 am - 5:00 pm
Tue 8:00 am - 5:00 pm
Wed 8:00 am - 5:00 pm
Thu 8:00 am - 5:00 pm
Fri 8:00 am - 5:00 pm
Sat Closed
* Holiday hours may differ.
Chrysler
Dodge
Fiat
Ford
Genesis
GM
Hyundai
I-Car
Infiniti
Jeep
Kia
Nissan
Ram

Reviews (3,275)

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Repair Quality

They did a descent job, they quoted to replaced the tail light but they just polished instead but charged the same price

Customer Service

Friendly people but I had to ask if they had received parts and ask when I could drop off the car instead of them reaching out to me

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We’ll see what the outcome is

Repair Quality

Probably not a good idea to get feed back when I came to get my car there were more damage from you. So tomorrow I bring it back again and I’m without a car again for two days. I’m glad you’re taking care of of it though

Customer Service

You’ll need to give my husband a ride home when my husband drops off the car

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I would recommend it but tell them with caution. Just wasnt happy this time with how insurance was handled and the license plate bracket. It was almost a week after my car was done that I actually got to pick it up. I got different stories from Martins and from Insurance.

Repair Quality

Customer Service

I told them when I dropped off my car that I did not want the front license plate bracket put on because #1, its not required in UT anymore and #2, they don't even give you one anymore. She said she made a note but that the guys also don't usually put them on or will ask her to call the customer to verify. I did not receive a call and the bracket was put on. When I mentioned this to Mike as he was showing me the car, it was kind of just brushed off. No offer to fix it or anything. Not only that, but they put the one that was bent and broken from the accident back on.

Likely to Recommend

Minor issues, but the completed work was very well done.

Repair Quality

Customer Service

More updates would have been nice. Our initial impression was that we’d have the car back in a few days, but it was two weeks and we had very little notice of what was going on. The pick up to get the car was nice though.

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They were wonderful! Fast and very affordable!

Customer Service

Very responsive

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Best in biz

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Quick repair and good communication about progress.

Customer Service

Plenty of communication

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Great work, timely completion, was given status reports during the repair.

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There were 500 miles put on the car from the mileage listing when I dropped it off. I’m not sure if this was a mistake or if someone was driving it. It also took longer than was anticipated. Otherwise - a ten.

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Excelent service and very efficient customer support by the technicians or mechanic.

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Front desk personnel are nice but smiling and kindness will make a difference

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The repair was outstanding very impressed with the work

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Greta job, awesome customer service

Customer Service

Awesome job in taking care of me

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Repair Quality

Being charge without previous explanations about the fees

Customer Service

I got a discount of the charges for the car being there for almost 2 days

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