Gerber Collision & Glass - Orem

5.0 (2,176reviews)
100%
899 N Industrial Park Rd,  Orem,  UT  84057

In operation 85 years, 9 years at this location.

Gerber Collision & Glass - Orem offers quality collision repair/auto body services backed by a National Lifetime Guarantee.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Towing
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Check
  • Debit Card
Languages
  • Spanish
Hours
Sun Closed
Mon 8:00 am - 5:00 pm
Tue 8:00 am - 5:00 pm
Wed 8:00 am - 5:00 pm
Thu 8:00 am - 5:00 pm
Fri 8:00 am - 5:00 pm
Sat Closed
* Holiday hours may differ.
Chrysler
Dodge
Fiat
I-Car
Jeep
Nissan
Ram

Reviews (2,176)

Customers say
Overall Customer Satisfaction
Customers consistently praise the repair shop for exceptional service quality, with many noting their vehicles look brand new or better than before. Communication stands out as a major strength, with customers appreciating daily updates, text messages, and phone calls throughout the repair process. The shop consistently delivers ahead of schedule, often completing repairs days or even a week early. Staff members are frequently described as friendly, professional, and helpful. Additional services like coordinating with insurance companies, handling rental cars, and returning vehicles clean are highly valued. The quality of repairs receives outstanding feedback, with customers noting perfect paint matches and attention to detail. Many customers express strong loyalty, stating they will return for future needs and actively recommend the shop to others.
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"Excellent experience. Received full quote upfront, expectations around timing was clear, daily updates ..." Read more
"Working with Gerber in Orem, UT was a fantastic experience. Repaired my car beautifully and timely. ..." Read more
"The repair was excellent. The team did a fantastic job and my car looks like new again. The staff was ..." Read more
"It looks beautiful! And they went above and beyond to make my car look pretty! The vacuum to the inside ..." Read more
"you guys are the best ! my car looks brand new, the paint job was perfectly done. Great service ..." Read more
"It was ready over a week early. That is unbelievable service."
"It was finished in half the time that I was quoted."
"Before the time frame"
"So fast!"
"They said it would be ready by Monday the next week, and it Actually ended up being done and painted, ..." Read more
"Communication was timely, regular and excellent in every way."
"... quote upfront, expectations around timing was clear, daily updates were provided, and calls and questions were answered and responded to quickly. ..." Read more
"They were awesome!!!!! Communicated so well and so kind! Also the fix was very quick"
"Updates every day we're greatly appreciated!"
"You did a great job repairing my car but what I really appreciated was the way you kept me informed with the text messages."

My Experience

Darien, David and Brittany, all of them were so helpful when your car has been wrecked the way ours was and they were able the car from having a salvage title. I definitely would say that they are an absolute grand slam if anyone ever has to get a collision job done definitely go to Gerber collision and glass in Orem ask for David or Darien his brother 10 out of 10.

My Experience

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Returned Clean

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Great experience from start to finish. Everyone was friendly, professional, and kept me updated throughout the repair. My car looks great. Thank you!

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Returned Clean

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Returned Clean

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Friendly service always do a perfect job

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Friendly service always do a perfect job

Returned Clean

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My Experience

Great to work with. Easy to schedule an appointment and they did a great job keeping me updated on my repairs. Pick up was easy and my car looks great.

My Experience

You did nothing. Why are you asking for feedback?

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Returned Clean

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But I really wanted a little paint bottle that I ask for. It was written on the work order paper.

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My Experience

Thank you for being so easy to work with and taking such great care of me as a customer and for doing an amazing job on my car.

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Very pleased with the work that was done on my car.

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Returned Clean

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wonderful job,

My Experience

The folks at Gerber did a great job fixing my fender bender, finishing faster than they quoted. They even vacuumed and washed the car!! I felt so embarrassed for leaving it dirty, but Gerber went the extra mile. Thank you so much!!!

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My Experience

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I was happy and very satisfied with the work that was done that.I would recommend Gerber collagen and glass two family and friends

Repair Quality

You guys were awesome in repairing it. Looks brand new. Hey big thank you to Gerber Collision and glass 🫠☺️

Customer Service

I was very satisfied. With Brittany. And the gentleman that worked on my car by keeping me informed each day, keeping me informed. I really liked that idea. And they were very Nice to talk with

Returned Clean

Likely to Recommend

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They were prompt in communicating with me the extent of damage and cost of repairs.

Customer Service

Everyone I spoke to was polite and helpful

Returned Clean

My Experience

The team was kind and helpful every step of the way. I loved the regular updates on the status of my car and it was done ahead of schedule. Most importantly they did a wonderful job. My car looks great!

Likely to Recommend

Repair Quality

Everything is perfect. Everyone was kind, kept me in the loop, my car was finished ahead of schedule and it looks great! Thank you!

Customer Service