Riverside Collision Repair

5.0 (490reviews)
100%
1649 N Riverside Avenue,  Provo,  UT  84604

In operation 38 years.

Riverside Collision Repair is a full service body shop that has been serving Utah County for 33 years. We also do alignments, mechanical work, and glass replacement.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Full Service Mechanical
  • Towing
  • Automotive Glass Replacement
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Check
  • Debit Card
Languages
  • Spanish
Hours
Sun Closed
Mon 8:30 am - 5:30 pm
Tue 8:30 am - 5:30 pm
Wed 8:30 am - 5:30 pm
Thu 8:30 am - 5:30 pm
Fri 8:30 am - 5:30 pm
Sat Closed
* Holiday hours may differ.
Call
Email

Reviews (490)

Customers say
Overall Customer Satisfaction
Customers consistently praise the shop for delivering high-quality repairs that restore vehicles to like-new condition, often exceeding expectations. Many highlight the exceptional friendliness, patience, and professionalism of the staff, along with their willingness to go above and beyond. Communication is a standout strength, with customers appreciating regular text and email updates throughout the repair process. Timeliness is frequently commended, with numerous vehicles completed ahead of schedule. Customers also value the added touches such as interior and exterior cleaning. A few customers noted minor areas for improvement, including clearer communication on timing and repair explanations upon vehicle return, as mentioned directly in their feedback.
AI-Generated from reviews written in the last 12 months
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"My repairs were completed promptly and their work was superb. They have done work for me before and they are professional, and the work can be described ..." Read more
"... rental place so theyd come pick me up from Riverside. The actual repairs to my vehicle were flawless, and I was especially impressed that they had cleaned ..." Read more
"... kindness when the damage was first looked at and then the repair was completed quite quickly and done very well. The attention to detail was impressive. I recommend ..." Read more
"Beautiful work! I couldn't tell our car had ever been damaged!"
"... communicated with me every step of the process and the repairs were exactly how they said they were going to go. Highly recommend!" Read more
"They were awesome! My car was taken in asap & it was estimated to be finished April 13th but they got it done by April 8th. Picked it up and the repairs were so well ..." Read more
"The vehicle was ready 10 days before their initial estimated time."
"... were so polite and kept me updated the whole time! They even got my car done 2 days early! I highly recommend them for all your needs!" Read more
"They did a fantastic job repairing my truck. And it was done in a timely manner and they handle everything with the insurance company. I couldnt be happier."
"It was ready earlier than expected!"
"... not only in their repair work but also in Actually keeping the Customer informed." Read more
"Riverside communicated with me regularly about the status of repairs to my car. Service was prompt. I'm thrilled ..." Read more
"I got multiple text updates"
"Appreciated being informed every day of progress on repairs. They do excellent work and courtesy to work with."
"They communicated with me every step of the process and the repairs were exactly how they said they were ..." Read more

Likely to Recommend

I always refer friends to Riverside.

Repair Quality

Exceeded my expectations.

Customer Service

Returned Clean

Kept me Informed?

Yes

Ready on Time?

No

Likely to Recommend

Repair Quality

All seemed to be returned to functional and excellent condition

Customer Service

Straight forward communication of the repair work.

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

To all my friends and neighbors!

Repair Quality

Quick and easy to work with!

Customer Service

Communications was on key!

Returned Clean

Ready on Time?

Yes

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

My Experience

You were a lot faster then I expected which was really nice

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

I would recommend this collision center to anyone without hesitation!!

Repair Quality

My experience with Riverside Collision was incredible!! They did a fantastic job!! Beginning with Anja, the estimator, right up until picking up the car, everything was perfect!! They had to deal with a lot of rust areas. And they did an excellent job. The rust was around the top of the windshield and also around the top of the rear window. And they took care of all of it. Plus new molding. The bodywork was excellent!! The paint was excellent!! And they detailed the car before I picked it up. The car looked better than I have ever seen it!! The bid was fair and they did some extra things as well. I would highly recommend this body shop to anyone without hesitation!!

Customer Service

My experience with Riverside Collision was excellent!! The whole experience was fantastic!! From the very beginning with Anja, the estimator, to the very end until picking up the car, everything was perfect!! The bodywork was perfect, and the paint was perfect. They had to deal with some rust around the top of the windshield and some rust around the top of the rear window. They took care of that perfectly, and put new molding in place. The bid was fair and they included extra things as well. And they detailed the car before I picked it up. Car looked better than I have ever seen it!! And they polished the headlights to perfection. The headlights looked brand new. I would recommend this collision center to anyone without hesitation!!

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Repair Quality

Customer Service

Tierza was fantastic and extremely helpful

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Repair Quality

Excellent service and communication.

Customer Service

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Repair Quality

Beautiful work!

Customer Service

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Repair Quality

Always great repair and friendly help. Highly recommend.

Customer Service

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Repair Quality

Repairs and paint look excellent. Riverside got my car back to me in less time than expected.

Customer Service

Employees were helpful, patient and quick to assist in any part of the process I wasn't sure about, whether it was dealing with repairs, insurance or rentals.

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

I would highly recommend this to anyone

Repair Quality

The reception and worker attitude was above exception. The worker completing the job went above and beyond to insure the repair was to my satisfaction would highly recommend this shop

Customer Service

The reception and worker were very pleasant to insure i was completely satisfied, the worker was complete wo review the work with me and went above and beyond. I would recommend this shop to anyone

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Like

Repair Quality

Like

Customer Service

Like

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Repair Quality

Beautiful work! I couldn't tell our car had ever been damaged!

Customer Service

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Kept me Informed?

No

Ready on Time?

No

Likely to Recommend

They are the best

Repair Quality

They were awesome! I would highly recommend them to friends, family and strangers! The car looks fabulous and you can’t find nicer people to repair your car!

Customer Service

The staff was very friendly and knowledgeable.

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

I was treated with care and I was not taken advantage of, they were kind and hard workers, getting something done that meant a lot to me.

Repair Quality

Everyone was so amazing to the people working on my car, to the owner, to the front office ladies. My car looks brand new I’m in love, I can’t even tell that it got broken into. Thank you to the owner for a free oil change I am grateful, and thank you ladies for keeping me taking care of for the amount of time I was in the building waiting for my car to be done with calibrations and the oil change! 🫶🫶🫶

Customer Service

Everyone was so amazing to the people working on my car, to the owner, to the front office ladies. My car looks brand new I’m in love, I can’t even tell that it got broken into. Thank you to the owner for a free oil change I am grateful, and thank you ladies for keeping me taking care of for the amount of time I was in the building waiting for my car to be done with calibrations and the oil change! 🫶🫶🫶

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

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