Whitlock Collision Repair Center

5.0 (2,685reviews)
100%
836 S 100 E,  Provo,  UT  84606
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We are family owned and operated for over 50 years serving Utah County. We provide a great customer experience while doing top quality repairs. We work on all makes and models. We also work will all Insurance Companies and are a direct repair for most companies. Please call to schedule your free estimate. We appreciate your business!

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Full Service Mechanical
  • Towing
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Cash
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 8:00 am - 5:00 pm
Tue 8:00 am - 5:00 pm
Wed 8:00 am - 5:00 pm
Thu 8:00 am - 5:00 pm
Fri 8:00 am - 5:00 pm
Sat Closed
* Holiday hours may differ.
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Reviews (2,685)

Customers say
Overall Customer Satisfaction
Customers consistently praise the shop for its exceptional repair quality, with many noting their vehicles looked brand new or showroom-perfect upon return. The communication process received high marks, with customers appreciating frequent text and call updates throughout the repair process. Timeliness was a standout strength, as numerous customers highlighted repairs completed ahead of schedule. Customers also valued the seamless coordination with rental car services and the complimentary interior and exterior cleaning. A few customers noted minor follow-up items post-repair, as mentioned in their feedback, but overall satisfaction remains overwhelmingly positive across all aspects of the experience.
AI-Generated from reviews written in the last 12 months
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"These guys are top notch. They are fast and do an excellent job. We have used them for a couple different cars now, ..." Read more
"Amazing job! Cant tell the difference from the repair and paint vs the original paint job next to it."
"... about working with Whitlock was amazing, from the outstanding customer service to the fantastic quality of the repair. I won't go anywhere else!" Read more
"... and cared for. It is firmly locked into place and the paint matches perfectly with the rest of my car. I value hard work and doing a good job rather than ..." Read more
"... expertise, professionalism, integrity, and.efficiency. They give honest bids and do the work correctly and on time as promised. I highly recommend this ..." Read more
"... quality of their work as outstanding. Not only that, the work was done on time and I received frequent emails regarding the status of the repairs. My family ..." Read more
"The repair was completed earlier than promised, and we were very satisfied with the whole process."
"You guys were fantastic to work with! You finished my car ahead of schedule, and the repair work looks amazing. Thanks for the quick turnaround!"
"They had my car done just within a few hours of drop off!"
"Repairs done before promised date. Friendly staff and good repair work."
"... established, proven process for managing th repairs. The communication was excellent. I never wondered where the car was in the process. As new information ..." Read more
"Like I stated before, the communication was top notch and I was glad to be in the loop"
"... of the word. From the reasonable estimate, to the calls and text messages keeping me updated on the parts needed and progress, and the finished job that ..." Read more
"I got an update every single workday. And on the day it was ready they gave me a personal heads up ..." Read more
"... totally professional! My car looks like new again. They communicated throughout the whole process so that I knew the progress. I would whole heartedly ..." Read more

Likely to Recommend

Repair Quality

My car looks good as new!

Customer Service

Great communication, the text updates were awesome. My car was completed on the date estimated.

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

My Experience

The repair is beautiful, my car looks better than before the collision. Everyone was super responsive and always giving me updates on how the car was going. I appreciate everything that you have all done for me during such a stressful time!

Likely to Recommend

Repair Quality

Car looks great.

Customer Service

Kept me Informed?

Yes

Ready on Time?

Yes

My Experience

constant and easily understood communication was appreciated and accurate. They did what they said they were going to in the time frame given.

Likely to Recommend

Would recommend for sure!

Repair Quality

They did what they said they would do, on time, and my car looks great!!

Customer Service

Constantly communicated

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

My Experience

Very well at communicating on time and did a good job with detail oriented questions to make sure I was on the same page. They also worked with the at-fault party so I didn’t have to!

My Experience

My Experience

The Team here is always been GREAT to work with. My husband has always worked with these fine people on anything he needed done. After his passing I will always take my cars to them. Thank you all so much I appreciate you all and your Team.

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

My Experience

It was great to get reacquainted a bit with you guys in the post Steve era thank you so much all the best!

Likely to Recommend

I recommend them whenever I can

Repair Quality

I have done business with Whitlock for over 30 years. With 8 kids and people running in to me last year and this year, I have been a regular customer. They have always done an excellent job!

Customer Service

Always excellent

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Repair Quality

Customer Service

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Repair Quality

It looks good. My car still shakes a lot when it starts up, but I don't know if that was something they could have fixed or if I need a mechanic for that problem

Customer Service

Returned Clean

Kept me Informed?

No

Ready on Time?

Yes

My Experience

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

My Experience

My Experience

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Repair Quality

Customer Service

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Repair Quality

Customer Service

Kept me Informed?

Yes

Ready on Time?

Yes

My Experience

You guys did amazing!!! The bumper on my car is clearly well painted and cared for. It is firmly locked into place and the paint matches perfectly with the rest of my car. I value hard work and doing a good job rather than a fast job, and yall clearly do too. I have a hard time trusting shops from past experiences, but my trust was well-placed with yall! Thank you again so much!

Likely to Recommend

Repair Quality

Customer Service

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Repair Quality

Great work

Customer Service

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

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