Caliber - Provo

4.8 (5,058reviews)

96%

(801) 377-8820

1545 North State Street, Provo, UT 84604

96%

1545 North State Street
Provo, UT 84604

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About Caliber - Provo

1545 North State Street
Provo, UT 84604

Get Directions Website Email

Get an AI powered repair cost prediction

Instant Estimate

Schedule an estimate appointment

Book Appointment

In operation 29 years, 7 years at this location.

At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.

Services

Free Estimates
Insurance Company Assistance
Lifetime Warranty
Automotive Glass Replacement
Detailing
Paintless Dent Repair

Payment Types

American Express
Discover Card
MasterCard
Visa
Check
Debit Card

Languages

English

Hours

Sun	Closed
Mon	7:30 am - 5:30 pm
Tue	7:30 am - 5:30 pm
Wed	7:30 am - 5:30 pm
Thu	7:30 am - 5:30 pm
Fri	7:30 am - 5:30 pm
Sat	Closed

* Holiday hours may differ.

Ford

I-Car

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Website

Reviews (5,058)

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Rating

4,522 Customers Rated

5 Stars

78.6% Complete

(3978)
4 Stars

7.6% Complete

(384)
3 Stars

1.7% Complete

(87)
2 Stars

0.7% Complete

(35)
1 Star

0.3% Complete

(14)
< 1 Star

0.5% Complete

(24)

Customers say

Overall Customer Satisfaction

Customers consistently praised the shop for outstanding communication, with many highlighting daily text updates that kept them informed throughout the repair process. The quality of repairs was frequently described as excellent, with vehicles returned looking brand new and often cleaner than when dropped off. Timeliness was a standout strength, as numerous customers noted their vehicles were completed ahead of schedule. Staff friendliness and professionalism were widely appreciated. A small number of customers noted isolated concerns about front desk demeanor and occasional communication gaps, as mentioned directly in their feedback.

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Service Quality
Timeliness
Communication

"... Rental that made that part of the experience smooth! The quality of the repairs was amazing!! I give the whole experience a 10!" Read more

"Excellent work; the team was very professional. I received daily updates on my car's repair, and ..." Read more

"The staff was friendly, professional, and did an excellent job with our repair — even getting our vehicle back to us ahead of schedule. Thank you!"

"Wonderful service from start to finish! Took care of the body work excellently. They also returned our car freshly cleaned. We would certainly ..." Read more

"... said theyd get it back to how it looked before, but they got it back to how it looked off the factory line, I mean its literally perfect" Read more

"Fast service received car back 1 full week earlier than estimate, quality work, good communication throughout the ..." Read more

"... and for doing such a great job with our repairs. Getting our car back even a few days early made a huge positive difference for our family. We will ..." Read more

"... and out—that is such a thoughtful added service. It was all finished several days ahead of schedule too." Read more

"... appreciate the updates given during the repair process and it was delivered ahead of schedule. This was a 1010 experience!" Read more

"Dates for completion kept being extended and communication was not transparent or honest. We were ..." Read more

"Dates for completion kept being extended and communication was not transparent or honest. We were first told it would be done mid June, then ..." Read more

"... communication between the shop and customer is great. I never once wondered what was happening and how things were going" Read more

"Caliber Collision kept me informed of each process and timeline. They were wonderful to work with!"

Service Quality
Timeliness
Communication

Service Quality
Timeliness
Communication