Caliber - American Fork

4.8 (4,675reviews)
96%
62 North 1020 West,  American Fork,  UT  84003

In operation 29 years, 7 years at this location.

At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 7:30 am - 5:30 pm
Tue 7:30 am - 5:30 pm
Wed 7:30 am - 5:30 pm
Thu 7:30 am - 5:30 pm
Fri 7:30 am - 5:30 pm
Sat 8:00 am - 12:00 pm
* Holiday hours may differ.
Ford
I-Car

Reviews (4,675)

Customers say
Overall Customer Satisfaction
Customers consistently praised the shop for outstanding service quality, with repairs frequently described as flawless, beautiful, and restoring vehicles to like-new condition. Many highlighted the exceptional professionalism and friendliness of the staff, who went above and beyond expectations. Communication was a standout strength, with customers appreciating regular text updates and being kept informed throughout the repair process. Timeliness was another key highlight, as numerous customers noted their vehicles were completed ahead of schedule. Customers also expressed delight at the unexpected interior and exterior cleaning of their vehicles. A few customers noted areas for improvement directly from their experiences, including inconsistent communication in some cases, occasional delays, and isolated quality concerns such as incomplete repairs or missing parts upon pickup.
Select to learn more
"They took great care of my car! Got it back to me sooner than the expected date they gave me. Everything turned out amazing."
"Beautifully done, under time and under other estimates"
"... delivery was extremely professional and efficient. I was expecting at least 2 weeks to complete the job, but I got my truck back in 4 days. Excellent work and ..." Read more
"... satisfied! Kept me timely informed on the progress, stayed within the timeline and completed the job very professionally! Highly satisfied with the work!" Read more
"... messages during the process kept us in the loop. And you had our car finished 11 days before planned. Very close to perfection!" Read more

Likely to Recommend

Repair Quality

Customer Service

My Experience

Melanie was awesome! Very communicative throughout the whole process. If I ever have a need for car repair again I would come here to have her work on my car.

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Caliber Collision was great to work with. They provided regular updates and did the work faster than expected. I would definitely use them again!

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

We were kept up to date and work was performed as expected

Customer Service

Likely to Recommend

Repair Quality

Customer Service

My Experience

Love the communication and quality of work.

Likely to Recommend

Repair Quality

Customer Service

Likely to Recommend

Repair Quality

Customer Service

Likely to Recommend

Liked the communication and the repair was quick and hassle-free. The needed additional repair of the inner panel is a little sad we have to deal with. But overall it was a good experience

Repair Quality

Repair looks grea! The handles were covered in greasy fingerprints when we arrived to retrieve the car (which were cleaned off before we left). Also a broken inside panel has been discovered since the repair which we haven't reached out about as yet. Thank you for your service.

Customer Service

Great customer service though they have limited payment options. They were quick to respond and always kept us up to date on the status of my vehicle. Thank you

Likely to Recommend

Repair Quality

Customer Service

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

My Experience

Everything was done very well and was completed timely.

My Experience

We are very glad that we chose Caliber Collision to repair our truck. We are grateful for your service, professionalism, dedication and commitment to ensuring that our vehicle was treated properly as if it was your own vehicle!! 10+ all around

Likely to Recommend

Repair Quality

Customer Service

My Experience

BEST COLLISION REPAIR EVER!!!!! I took my Ford there once before and I’m $1000% SATISFIED!!!! Thank you Melanie and co workers!

My Experience

Though I hope I don't need this type of service I will not go anywhere else if it's needed.

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

My Experience

Likely to Recommend

Repair Quality

They were quick, easy to work with and did a great job

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

My Experience

Excellent and consistent communication with my contact at Caliper- Matt.