Caliber - Lehi

4.8 (1,313reviews)
95%
1614 N Boston St,  Lehi,  UT  84043

In operation 29 years, 4 years at this location.

At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 7:30 am - 5:30 pm
Tue 7:30 am - 5:30 pm
Wed 7:30 am - 5:30 pm
Thu 7:30 am - 5:30 pm
Fri 7:30 am - 5:30 pm
Sat 8:00 am - 12:00 pm
* Holiday hours may differ.
Ford
I-Car

Reviews (1,313)

Customers say
Overall Customer Satisfaction
Customers consistently praise Caliber Collision for exceptional service quality, with many noting repairs that make vehicles look brand new or better than before the accident. Communication stands out as a major strength, with customers appreciating regular text and phone updates throughout the repair process. The team demonstrates excellent customer service by going above and beyond, including services like vehicle delivery, thorough cleaning, and working closely with insurance companies. Timeliness is another key positive, with many repairs completed ahead of schedule. While some customers experienced minor issues requiring return visits or communication delays, the overall sentiment reflects high satisfaction with professional staff, quality workmanship, and attention to detail.
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"My car looks like it came right off the dealership lot brand new."
"Amazing service all around! Everyone I spoke with was friendly, helpful, and provided excellent service. ..." Read more
"The repair quality was great and they made the entire experience way easier than I thought it would be. ..." Read more
"Caliber went above and beyond to fix my 2004 Mustang back to looking brand new! They searched high and ..." Read more
"My car looks better now than the day I originally got it. Its perfect. The color match is flawless and ..." Read more
"It was completed a day earlier than expected"
"It was ready ahead of schedule."
"This was phenomenal. The time frame the work was done was outstanding, and well before the promised date. ..." Read more
"My Chevy wasn't supposed to be ready until around June 15th however you all completed the repairs in 9 days. ..." Read more
"It was done way before the original estimate estimated completion date"
"I received updates no less than every other day and sometimes consecutive days. They wanted me to be ..." Read more
"The communication from Caliber Collision was top notch! I was notified every step of the way and never once ..." Read more
"... fast they moved — as soon as they saw the damage, they pre-ordered parts right away which helped get my car repaired much faster than I expected. The repair ..." Read more
"They sent text sometimes twice a day to keep me up to speed."
"They kept me informed every step of the way."

My Experience

Absolutely loved working with Triston he did a fantastic job on our car. He was very communicative, friendly, and helpful!!

Likely to Recommend

Repair Quality

Customer Service

Triston was absolutely amazing to work with and the front desk staff was fantastic as well!!

Returned Clean

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Repair Quality

Customer Service

Returned Clean

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Repair Quality

Customer Service

My Experience

Rachel and Triston were both very professional and efficient. Really quick and amazing service

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

My Experience

Quick and simple. Rachael was amazing with answering my questions and going above and beyond in the claims process

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Great customer service, and the repairs made are pristine. Weird thing though, Car went in with a decent windshield, and when it came back it had a massive crack. don’t see how they would have busted it cause their work was down on the bumper and lights. It might’ve had a rock chip, it’s been hot.

Customer Service

Tristan was friendly and thorough

Returned Clean

My Experience

Very smooth process, explained everything, texted me with updates and delivered on quality workmanship. Truly impressed!

My Experience

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

My Experience

Went above and beyond on my repair! Were communicative the whole time!

Likely to Recommend

Repair Quality

Phenomenal job! Went above and beyond in a timely manner

Customer Service

Returned Clean

My Experience

Jared and Triston were highly communicative throughout the whole process. I never felt left in the dark. They were always reachable. My car looks great. Cherry on top - they washed my car too! She looks shiny and new from the outside.

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Repair Quality

Customer Service

Returned Clean

My Experience

I love my car when I went a pick up I was soo staning my car look like new very happy. Thank you guys for a great job.❤️❤️❤️

Likely to Recommend

Repair Quality

Took care of the damage quickly. Continuously communicated and gave status update. Everything looks great.

Customer Service

Returned Clean

Likely to Recommend

I would choose them again and recommend them to others.

Repair Quality

The services was great. I got right in and my car was done before the scheduled date. The rear bend was damaged and I couldn’t even tell it was ever in a wreck. I would definitely choose them again. I loved the daily updates and fast friendly service.

Customer Service

So friendly and kind.

Returned Clean

My Experience

Work was excellent and on time. Updated often on status of vehicle. I will recommend your shop to friends and family.

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Repair Quality

Customer Service

My Experience

Fast service and covered all the options. Regular and clear communication.

My Experience

The people were polite, knowledgeable and friendly. I received up dates often . The process was smooth and painless. I really appreciated how respectful they were of me. My car was beautifully taken care of and now runs and looks great.

Likely to Recommend

If asked, they would be given a glowing recommendation.

Repair Quality

My car looks and runs like new!

Customer Service

Everyone was so polite and respectful.

Returned Clean

My Experience

The repair didn’t have a consistent body line and communication was not good. Several hours to return calls and no updates other that the text we are working on your vehicle

Likely to Recommend

Repair Quality

They did not make sure all the sensors are working correctly. I get a permanent collision sensor warning that was not there before they fixed my car.

Customer Service

They would say they would get back to us and then would never call. We had to be responsible for communication.

Returned Clean

My Experience

Really great experience, the team had my front bumper restored within a few days. I will say I just hate using insurance on these things because it seems like whatever it takes to get it fixed will just be fixed without the owner of the vehicles knowledge and then you’re stuck with higher insurance because the original estimate was much lower. Still really recommend the caliber team!

My Experience

Above and beyond Thank you.🙏

Likely to Recommend

Repair Quality

Customer Service

Returned Clean