Valley Collision Draper

4.9 (3,630reviews)
97%
12277 S 550 W,  Draper,  UT  84020
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In operation 8 years.

Valley Collision is a full service body and paint facility. Our staff is I-Car and ASE certified. Our passion is repairing vehicles to pre accident condition with all the correct tools and procedures.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 8:00 am - 5:30 pm
Tue 8:00 am - 5:30 pm
Wed 8:00 am - 5:30 pm
Thu 8:00 am - 5:30 pm
Fri 8:00 am - 5:30 pm
Sat Closed
* Holiday hours may differ.
I-Car
Call
Email

Reviews (3,630)

Customers say
Overall Customer Satisfaction
Customers consistently praise Valley Collision for outstanding service quality, seamless communication, and impressive timeliness. Many highlight the repair work as flawless, with vehicles returned looking brand new, and commend the thorough cleaning of cars inside and out as a delightful bonus. The daily text and phone update system is frequently celebrated, with customers noting they always felt informed throughout the process. Repairs are regularly completed ahead of schedule, which customers deeply appreciate. A small number of customers noted areas for improvement, including occasional communication gaps, parts delays, and minor quality control issues flagged at pickup, though these were generally resolved promptly. Overall, the vast majority of customers express high satisfaction and enthusiastically recommend the shop.
AI-Generated from reviews written in the last 12 months
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"The work is always impeccable and the car feels brand new! Everyone is so kind and communicates the process ..." Read more
"... repairing my daughters car! The car looks brand new, the workmanship is top notch, the paint color match is perfect, and they added a nice finishing touch of cleaning ..." Read more
"Multiple things were broken, parts repaired weren't clean. My vents were filthy with in have no idea what and ..." Read more
"... times now. We keep going back to them for one reason, they do an amazing job. They fight for you, they communicate with you throughout the process and have always been ..." Read more
"... making sure everything was taken care of and even got it completed a week before the estimated completion date!" Read more
"... couple of days longer than promised. They said it took a couple of days longer than expected to receive the parts, which delayed the delivery process." Read more
"Valley finished in half the expected time and the vehicle looks better than it did before the accident."
"My car was done 10 days sooner than estimated. It looks amazing, you would never know any accident ..." Read more
"... my car. Contacted the wrong numbers over and over. Gave me the wrong time to pick up my vehicle by over a week." Read more
"Their service is superior. They kept me updated as to the progress of repairs and delays caused by parts not coming in on time or damaged and assured ..." Read more
"Super confusing. Did not help me feel like I knew what they were doing with my car. Contacted the wrong numbers over and over. Gave ..." Read more
"... repairing and then finishing the whole job in 9 days! They sent us texts every day regarding the timing of the repair and what to anticipate. They made the process of ..." Read more
"... evaluation prior to the body shop evaluation. 2. None of my texts were responded to, despite being told I could text for updates if needed. I had to call multiple ..." Read more
"... with the repair work. My car looks brand new. The customer service was above and well beyond with the continuous communication. Thank you so much for delivering my ..." Read more

My Experience

Jesse handled the repair very professionally and was able to get the car back to us in a short time period. The small things mean a lot... such as the detailing inside. Thank you.

My Experience

Very kind and easy to work with. Appreciate the service from here very much. The car looks amazing and drives amazing so far!! Also very good communication!

Likely to Recommend

Definitely will recommend to somebody if given the opportunity!

Repair Quality

Was very nice and communicative. Did a wonderful job fixing the car and also cleaned it. 10/10 services!

Customer Service

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

My Experience

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

My Experience

Yes Tate went the extra mile to have my car done! He rush the process and was super professional, super helpful 5 stars

Likely to Recommend

Repair Quality

TATE WAS GREAT WENT THE EXTRA MILE TO GET MY CAR DONE BEFORE THE TIME GIVEN

Customer Service

Tate was great went the extra mile for sure

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

My Experience

These people are great! They are efficient, well organized and easy to work with. They kept me informed of how the repairs were going and I got my car back 2 days earlier than expected! Highly recommend them!

My Experience

Kurt Smithson was friendly and professional. Couldn't ask for more.

My Experience

My Experience

all work done to my car looks amazing! i am really glad i went through valley collision, Broc kept me updated through it all as my car was worked on and i really appreciated it!

My Experience

My Experience

Tate was tremendous. He walked me through the process told me what needed to be done and explained things like I don’t know anything (which isn’t far from the truth). But he set my expectations about timing straight and fully delivered. I was completely satisfied.

Likely to Recommend

Repair Quality

It looks good, doesn’t rattle and the fact that you can’t tell it was repaired is the biggest win. Thank you.

Customer Service

Tate communicated clearly and often about the repair and it was done well.

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Repair Quality

Brock was great at communicating from start the finish. I am very pleased with the work that was performed and the friendliness of the staff etc

Customer Service

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

My Experience

You were quick and very professional always keeping us informed on the progress . The truck looks amazing thank you

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

My Experience

Likely to Recommend

Repair Quality

Customer Service

Kept me Informed?

Yes

Ready on Time?

Yes

My Experience

You have done an excellent job on two of my cars and I will never take my vehicles to any other place for bodywork! Thank you Jesse for your expertise and great customer service!

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

My Experience

Fast, convenient service

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

My Experience

My Experience

The staff was fantastic and very professional.

Likely to Recommend

Repair Quality

Customer Service

Excellent staff

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

My Experience

Very good job and came in way under the quote.

Likely to Recommend

Repair Quality

The repair is great and they saved us money.

Customer Service

Have no issues with them.

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

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