Gerber Collision & Glass - Sandy

4.9 (3,388reviews)
98%
8555 South 700 West,  Sandy,  UT  84070

In operation 85 years, 11 years at this location.

Gerber Collision & Glass - Sandy offers quality collision repair/auto body services backed by a National Lifetime Guarantee.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Towing
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 7:30 am - 5:00 pm
Tue 7:30 am - 5:00 pm
Wed 7:30 am - 5:00 pm
Thu 7:30 am - 5:00 pm
Fri 7:30 am - 5:00 pm
Sat Closed
* Holiday hours may differ.
Acura
Honda
I-Car
Volkswagen

Reviews (3,388)

Customers say
Overall Customer Satisfaction
Customers consistently praise the shop for its outstanding service quality, timely repairs, and proactive communication. Many highlight that vehicles were completed ahead of schedule, often by days or even weeks, which was a pleasant surprise. The repair work is frequently described as flawless, with cars returned looking brand new. Customers appreciate being kept informed through regular texts and calls throughout the repair process. The staff is widely recognized for being friendly, professional, and accommodating. A few customers noted areas for improvement, including occasional cleanliness concerns upon vehicle return, isolated instances of incomplete repairs, and some communication gaps. Overall, the vast majority of customers express high satisfaction and willingness to recommend the shop.
Select to learn more
"The staff at Gerber Sandy Utah were wonderful. They did an amaxing job fixing my car damage from an accident. They called me every day to update on their progress. ..." Read more
"... half the time they had originally quoted me. Now my car looks and feels brand new, not only because of their amazing craftsmanship, but because they also detailed my car. Thank you!" Read more
"... excellent. The finished product turned out great the paint and the repair work can you cant tell that there was ever any damage. They maintain communication with us during the process ..." Read more
"Great craftsmanship with the repairs and appreciate the progress reports that we were retrieving as to the status of completion."
"... is a well managed facility with excellent staff, they deliver high quality services whether that is customer relations or actual repairs. They are awesome!!" Read more
"The repair looks fantastic and they finished inside 1 week instead of the estimated 3 weeks. They were very helpful and kept me updated each day."
"... car. Better then when we first bought it the car. Had it repaired way before the estimated time ." Read more
"... was a nice surprise that my car was done early and it was done even earlier than expected. The car looks so nice and doesnt look like anything happened at all. Youd ..." Read more
"It was over a week later than promised. Service advisor called and said he was on vacation ..." Read more
"Was ready way ahead of schedule"
"Communication and setting expectations were beyond exceptional. At no point did I feel in the dark, or that my issues ..." Read more
"The communication was great!! I have never have a company make sure I knew what was happening with my car and fixing it perfectly."
"... calls letting me know exactly what was going on. I really loved how personable and caring they were." Read more
"Gerber customer support is top-notch with frequent updates on where things stand with your car. I do appreciate ..." Read more
"... I have been to a couple other repair places whose customer service was no where near the superior customer service I got at Gerber. Theyre the best thank you for a job. Well ..." Read more

My Experience

They are fast, communicative and do good repairs. Unfortunately have been reared twice within a couple months and knew with this one where I would go. Unfortunate and annoying but happy they make the process so easy.

My Experience

Excellent service and quality work. Finished ahead of promised time.

Likely to Recommend

Very happy with the experience

Repair Quality

Outstanding

Customer Service

Outstanding

Returned Clean

My Experience

Likely to Recommend

Repair Quality

Always was in good communication with us. Front desk was always kind and helpful and friendly. She was great. We were told when parts would be in and finished. Turned out great

Customer Service

Returned Clean

My Experience

I think it would have been a better experience if the drop off would have been near the same time the parts or glass was arriving at the shop we dropped the car off before the parts were even ordered which extended are time without a vehicle other than that we had a great experience

Likely to Recommend

Repair Quality

Great caring service and follow

Customer Service

Likely to Recommend

Repair Quality

Customer Service

Awesome staff, communicative, easy to connect with to get questions answered, and completed repair ahead of schedule.

Likely to Recommend

Repair Quality

Customer Service

My Experience

Jennifer, Mike and the team at Gerber did a fantastic job restoring our mashed up Subaru to perfect condition. Gerber provided us with excellent customer service and excellent work. We couldn't be happier with our Gerber experience and recommend them highly. We rate Gerber10 out of 10 and give them 5 stars without question!

My Experience

I really appreciate your punctuality,your great customer service and professionalism. Once again, thank you so much!

My Experience

Thanks for keeping me updated on the progress and doing a great job!

My Experience

Beautiful job. Thank you for quick repair and return time. It is not very often that I see a business like this. Thank you very much.

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

My Experience

Excellent job. Car looks like new!

Likely to Recommend

Repair Quality

Customer Service

My Experience

Likely to Recommend

Repair Quality

Customer Service

Likely to Recommend

I wouldn’t suggest this shop to my worse enemy they are terrible and destroyed my car it’s bs and my car will never be correct again

Repair Quality

Terrible having to take my car back for the third time to have it fixed they have absolutely destroyed it inside and out my car was in better shape before the accident

Customer Service

Trying to fight me on every problem not wanting to fix damage they caused Mike is very passive aggressive

Likely to Recommend

Repair Quality

A great job and was completed sooner than expected

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Likely to Recommend

Repair Quality

Customer Service

Returned Clean