Higgins Body and Paint - West Jordan

4.9 (6,783reviews)
98%
4014 Nike Dr,  West Jordan,  UT  84088
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In operation 28 years.

We specialize in restoring your vehicle to pre-accident condition.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Towing
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Cash
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 8:00 am - 5:30 pm
Tue 8:00 am - 5:30 pm
Wed 8:00 am - 5:30 pm
Thu 8:00 am - 5:30 pm
Fri 8:00 am - 5:30 pm
Sat Closed
* Holiday hours may differ.
Acura
Chrysler
Dodge
Fiat
Genesis
GM
Honda
Hyundai
I-Car
Jeep
Kia
Nissan
Ram
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Email

Reviews (6,783)

Customers say
Overall Customer Satisfaction
Customers consistently praised the shop for outstanding service quality, with many highlighting flawless repairs, perfect paint matching, and vehicles returned in better condition than expected. Communication was a standout strength, with customers appreciating daily text and phone updates that kept them fully informed throughout the repair process. Timeliness was frequently celebrated, as vehicles were often completed days or even weeks ahead of schedule. Customers noted the staff as exceptionally friendly, professional, and accommodating. A few customers mentioned areas for improvement directly in their feedback, including occasional cleanliness concerns upon vehicle return, isolated communication inconsistencies, and rare instances of minor repair imperfections requiring a follow-up visit.
AI-Generated from reviews written in the last 12 months
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"... and nice cold water bottles but most importantly they do incredible work! You would never know that it was damaged. What was above and beyond was that when I picked ..." Read more
"Superior customer service. They were knowledgeable, caring, honest and listened to all of my concerns. They diagnosed ..." Read more
"Higgins Body and Paint are the G.O.A.T! Their service is exceptional. The quality of their work is unparalleled. They keep you informed of timelines, and often finish ..." Read more
"... detail and kept us updated with the process via text. Everything went smoothly and they finished early. They explained all costs up front. Nothing hidden. ..." Read more
"... Higgins Body and Paint for years, they are awesome. Friendly staff, great communication and excellent body repairs." Read more
"... look perfect again but for doing it so quickly and returning it 10 days early!!" Read more
"Was promised Friday, got it back Wednesday"
"I can't tell the repair from the factory original."
"It was done even earlier than expected! They got it done early because they knew I was going out of town."
"Really nice place that repaired my vehicle twice as fast as promised. Very quick and easy to work with and repair job was ..." Read more
"The mechanic or possibly the manager emailed me and kept me abreast of what was happening with my vehicle and that kept me from getting anxious. I appreciate ..." Read more
"Updates were helpful, loved getting texts every day to know what the status was."
"Great customer service Great communication throughout repair Quality work"
"... expectations. I appreciate their commitment to great work and keeping their customers updated on the status of their vehicle all throughout the process." Read more
"Customer service, information, and being informed makes customers want to be a repeat."

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Repair Quality

Customer Service

Great daily communication. Good people, great service and repairs were done nicely! Thank you!

Kept me Informed?

Yes

Ready on Time?

Yes

My Experience

You guys are great!

Likely to Recommend

Repair Quality

Customer Service

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Repair Quality

Customer Service

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Repair Quality

Very friendly and informative staff. Made me feel very comfortable. I really appreciated how they informed me of what was going on.I would recommend you to everyone I know.

Customer Service

Very friendly and helpful.

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Everything was great from start to finish

Repair Quality

Everything looked great! Fast service and the extra mile in detailing the inside was a wonderful surprise!

Customer Service

Very knowledgeable and friendly - great service

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Already have!! Lol

Repair Quality

They are really great!! Dave made it really easy and it took less time than what we thought! They were affordable as well!! If I have any other problems with my cars I am gong to use these guys!! The Ladies up front are very organized and it just runs like a good oil machine! Great company!! My daughters car looks great!!

Customer Service

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Repair Quality

Love the fact that I was kept informed about where they were in the process of repair.

Customer Service

Everyone was 100% professional

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

For sure

Repair Quality

Very good work. Courteous people and a fair price.

Customer Service

Friendly and very helpful staff

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Repair Quality

Customer Service

Great service

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

My Experience

The constant communication was amazing. I am so happy to see the beautiful work. I was overjoyed to get it back earlier than promised. Excellent job team!!

Likely to Recommend

Repair Quality

Customer Service

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Repair Quality

★★★★★ Absolutely amazing experience! They were so easy to work with, incredibly kind, and did an amazing job on my husband’s vehicle after his accident. Which is why I returned. When I have my accident.We truly love their work and couldn’t be happier with how everything turned out. They are wonderful people who genuinely care about their customers. Highly recommend this body shop!

Customer Service

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

I would definitely recommend the shop to others.

Repair Quality

My car looks new again. Thank you for doing such a great job!

Customer Service

Everyone that worked with me to get my car fixed treated me so well.

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

My Experience

Likely to Recommend

I would hands down go there again for any repairs and recommend to friends and family

Repair Quality

they did a great job, went over all of the work they did

Customer Service

Jodi is an absolute doll! She is so welcoming. She took care of all the arrangements including the rental car coming and going. She explained the process and let you know she was available for any questions or further assistance.

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Repair Quality

Happy with the results.

Customer Service

Good experience, great service. Everything went smoothly and I'm glad we went there

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Repair Quality

Brandon was awesome to deal with. Communication from Higgins was great to get. Repairs were top notch

Customer Service

Kept me Informed?

Yes

Ready on Time?

Yes

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