Valley Collision 300 West

4.9 (1,708reviews)
99%
2521 South 300 West,  South Salt Lake,  UT  84115
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In operation 28 years.

Valley Collision is locally owned and operated, and we take pride in our Utah heritage tracing back to the pioneers. Our families live, work and serve in the community just like yours! We source the majority of our repair materials locally and strive to support other local businesses. Each location is a full service body and paint facility. Staff at Valley Collision are I-Car and ASE certified. Our passion is repairing vehicles to pre accident condition with all the correct tools and procedures.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Towing
  • Automotive Glass Replacement
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Debit Card
Languages
  • Spanish
Hours
Sun Closed
Mon 8:00 am - 5:30 pm
Tue 8:00 am - 5:30 pm
Wed 8:00 am - 5:30 pm
Thu 8:00 am - 5:30 pm
Fri 8:00 am - 5:30 pm
Sat Closed
* Holiday hours may differ.
Acura
Honda
I-Car
Subaru
Call
Email

Reviews (1,708)

Customers say
Overall Customer Satisfaction
Customers consistently praise Valley Collision for outstanding service quality, expert repairs, and exceptional communication. Many highlight that vehicles were returned cleaner than expected, often detailed inside and out, which exceeded expectations. Repairs were frequently completed ahead of schedule, sometimes days or even a week early, reflecting strong efficiency. Staff were widely described as professional, courteous, knowledgeable, and genuinely caring. Customers appreciated frequent text and phone updates throughout the repair process, reducing stress and uncertainty. Several noted the seamless coordination with insurance and rental car companies as a standout convenience. A small number of customers mentioned occasional delays, communication gaps, or minor finishing issues, reflecting areas customers feel could be refined. Overall, the vast majority expressed high satisfaction and willingness to recommend the shop.
AI-Generated from reviews written in the last 12 months
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"... every day on the progress of the work. The shop is recommended by car dealerships for the quality of the work they turn out and their professionalism. I have been ..." Read more
"... estimated completion date. The work is quality and the paint match is shockingly good, especially dealing with having to match 18 year old paint. If Im not mistaken ..." Read more
"... super friendly, courteous, and respectful service. The repaired car was beautiful, and CLEAN!" Read more
"My car looks like it is brand new. You would never guess that it had been in quite the ..." Read more
"... came to pick up the supposedly finished vehicle, there was a very obvious defect in the paint, front and center. I never did get an explanation for how that was ..." Read more
"It was ready several days ahead of schedule."
"Repairs were completed in half the time projected and seem to have been done perfectly."
"My car was done 8 days prior to the estimated completion date. The work is quality and the paint match is ..." Read more
"That was the only thing I didnt love— my car took a lot longer than expected"
"... step of the way was handled very professionally. Got my truck back a week early! everything looks great. thanks to a great team." Read more
"Very timely and high quality repair! They were great at communicating with me throughout the process so I didnt have to worry over my vehicle"
"... that Valley Collision took care of in record time. Communication was clear; notifications came every day on the progress of the work. The shop is recommended ..." Read more
"... more follow up regarding status of my car repairs. Text message updates were not timely" Read more
"Great service. Highly communicative, managed expectations and delivered. Would recommend 1010."

Likely to Recommend

Repair Quality

The process was easy, everyone include Caleb is super helpful and pleasant to work with, the repair work itself was done excellently. Highly recommend!

Customer Service

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Repair Quality

Caleb was courteous. The work was finished in a timely fashion, and when one small area need an adjustment, it was taken care of promptly not a 10. Because there's always something that can be better

Customer Service

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

My Experience

Valley Collision is great! They got my car done quick! They kept me informed of the progress the whole time and it looks good as new. Kaleb and everyone were great! Thank you!

My Experience

Valley collisions made the process so easy! If I need repairs in the future it is where I will go.

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Kept me Informed?

Yes

Ready on Time?

No

Likely to Recommend

Repair Quality

Customer Service

Everyone here was great! From when I first called and spoke with Amber to the frequent updates from Guillermo, everyone I interacted with was wonderful and provided great customer service.

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

My Experience

Your update notification is great, staff competent and friendly. A bad situation with my car was handled well leaving me with a very good impression of your service.

My Experience

My Experience

I would recommend Valley Collision to anyone in need of vehicle repair. Their entire staff is extremely knowledgeable, friendly, and more than willing to address any questions whatsoever. Any time I have employed their services, they have always taken the absolute best care possible of my vehicles. Their pricing is reasonable and they keep their customers updated as to progress regarding a specific work order.

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

My Experience

I am very pleased with the work they did on my car. I can tell they went above and beyond. And to top it off, the staff were all so friendly and made it so easy and stress free, especially in a situation I didn’t plan on being in.

Likely to Recommend

Repair Quality

Excellent work and excellent customer service. Very pleased!!

Customer Service

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

My Experience

Likely to Recommend

Repair Quality

the rubber gasket on my window was not put back properly and ended up causing another issue, and I had to bring my car back in for this to be worked on.

Customer Service

responsive CS

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Repair Quality

Customer Service

Some communication issues, but overall was very pleased. People were kind

Returned Clean

Kept me Informed?

No

Ready on Time?

No

My Experience

Great work done by high quality people!

Likely to Recommend

Great body shop! Very rare in SLC.

Repair Quality

perfect job. Great people and top quality work.

Customer Service

Very nice and polite people. Very informative.

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

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