Valley Collision 300 West

4.9 (1,665reviews)
99%
2521 South 300 West,  South Salt Lake,  UT  84115

In operation 28 years.

Valley Collision is locally owned and operated, and we take pride in our Utah heritage tracing back to the pioneers. Our families live, work and serve in the community just like yours! We source the majority of our repair materials locally and strive to support other local businesses. Each location is a full service body and paint facility. Staff at Valley Collision are I-Car and ASE certified. Our passion is repairing vehicles to pre accident condition with all the correct tools and procedures.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Towing
  • Automotive Glass Replacement
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Debit Card
Languages
  • Spanish
Hours
Sun Closed
Mon 8:00 am - 5:30 pm
Tue 8:00 am - 5:30 pm
Wed 8:00 am - 5:30 pm
Thu 8:00 am - 5:30 pm
Fri 8:00 am - 5:30 pm
Sat Closed
* Holiday hours may differ.
Acura
Honda
I-Car
Subaru

Reviews (1,665)

Customers say
Overall Customer Satisfaction
Customers consistently praise Valley Collision for its outstanding service quality, exceptional communication, and impressive timeliness. Reviewers highlight the meticulous attention to detail, with repairs frequently described as flawless and restoring vehicles to like-new condition. The staff is widely commended for being professional, courteous, and genuinely caring. A standout theme across reviews is proactive communication, with customers appreciating daily text updates and phone calls throughout the repair process. Timeliness is another strong point, as vehicles are repeatedly completed ahead of schedule, often days or even a week early. Several customers noted added touches such as complimentary interior and exterior cleaning, assistance with rentals, and even vehicle delivery, all of which exceeded expectations. A small number of customers mentioned minor concerns around paint inconsistencies, interior cleanliness, or automated text accuracy, reflecting areas customers feel could be refined. Overall, the vast majority of reviewers express high satisfaction and enthusiastically recommend the shop to friends and family.
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"... The shop is recommended by car dealerships for the quality of the work they turn out and their professionalism. I have been taking our cars to Valley Collision ..." Read more
"... quality of the repair on my Subaru Forester! From the new doors, molding, and paint color, everything matches up! It looks like a brand new car!" Read more
"... super friendly, courteous, and respectful service. The repaired car was beautiful, and CLEAN!" Read more
"The service was fantastic. They ran ahead of schedule, under cost protection, kept me updated the entire time, were extremely ..." Read more
"It was ready several days ahead of schedule."
"... step of the way was handled very professionally. Got my truck back a week early! everything looks great. thanks to a great team." Read more
"Wonderful experience! My car was ready 3 days early. I received my car clean and fixed. They even offered to stay open late so ..." Read more
"Repairs were completed in half the time projected and seem to have been done perfectly."
"Valley completed the repairs over a week earlier then expected!"
"Very timely and high quality repair! They were great at communicating with me throughout the process so I didnt have to worry over my vehicle"
"Periodic updates were fantastic. 5 star communication."
"Great service. Highly communicative, managed expectations and delivered. Would recommend 1010."
"... that Valley Collision took care of in record time. Communication was clear; notifications came every day on the progress of the work. The shop is recommended ..." Read more
"Communication was very good. I always knew where my car was at during the process of the repair. My car was fixed in a timely manner. ..." Read more

My Experience

Agradesco su buen trabajo y la atención del Sr Guillermo su trato profesional y el trabajo que realizaron gracias

Likely to Recommend

Repair Quality

Friendly, quick, and efficient! Can't ask for better

Customer Service

My Experience

There is some of the buttons kept blank no lightwhen the car start they need to be flashing

Likely to Recommend

Repair Quality

On time, actually ahead of time.

Customer Service

Explained the process well.

My Experience

Every aspect of the job was well done!

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Repair Quality

Customer Service

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Repair Quality

Customer Service

Returned Clean

My Experience

I was informed constantly about the status of repairs. The employees were all professional, courteous, and helpful. Everything was done for me. I didn’t have to lift a finger. Almost makes me want to wreck my truck again. Ha. Ha

Likely to Recommend

Repair Quality

Truly truly professional service with a smile They took care of everything and always Kept me informed as to the status of my repairs

Customer Service

Great professional service with a smile

Returned Clean

My Experience

Got the repair done correctly and quickly.

Likely to Recommend

Repair Quality

quick and quality

Customer Service

good response

My Experience

You all were very professional, and did a great and timely job. Thanks.

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Repair Quality

Customer Service

Returned Clean

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Absolutely

Repair Quality

Very professional and courteous to my needs ! Did a quick turnaround and great work!

Customer Service

Thoughtful and courteous

Returned Clean

My Experience

Excellent communication through the entire process. I was presented with options which I appreciated. My schedule was accommodated for. The work was finished in a timely manner. The car looks great and a lovely touch was the car wash. Thanks to Guillermo and the team.

Likely to Recommend

Repair Quality

Customer Service

Guillermo was great at communicating through the entire process. He greeted me after our first meeting knowing who I was. He made the entire process easy.

Returned Clean

My Experience

I everyone has been very nice and helpful, but was distressed that my parks had not been sent which meant that the repair time was nearly twice as long as predicted Britain

My Experience

I’m happy with the work your team did on our car. Work was completed in a timely manner and we were posted on the progress of the work being done on the care. Overall great experience.

Likely to Recommend

Repair Quality

Worlk was done well, completed early and below quoted price.

Customer Service

Returned Clean

My Experience

Communication was very good. I always knew where my car was at during the process of the repair. My car was fixed in a timely manner. I appreciated that my car was washed before it was returned to me. Every part of my car that needed repair looked brand new

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Repair Quality

Customer Service

My Experience

We were thrilled with the high level of service, consistent and non-intrusive communications via text from Guillermo at Valley. The company obviously prioritizes a “gold standard” for customer satisfaction as part of their business model. Thank you so much for making an unfortunate situation a pleasant and positive experience for our family (and kudos to Guillermo for his raise-worthy level of dedication).

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Repair Quality

Customer Service

Returned Clean

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Repair Quality

Customer Service

Returned Clean

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Repair Quality

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Returned Clean