Valley Collision West Jordan

4.8 (2,441reviews)
97%
9285 S. Hawley Park Road #4,  West Jordan,  UT  84081

In operation 7 years.

Valley Collision is locally owned and operated, and we take pride in our Utah heritage tracing back to the pioneers. Our families live, work and serve in the community just like yours! We source the majority of our repair materials locally and strive to support other local businesses. Each location is a full service body and paint facility. Staff at Valley Collision are I-Car and ASE certified. Our passion is repairing vehicles to pre accident condition with all the correct tools and procedures.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Towing
  • Automotive Glass Replacement
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Check
  • Debit Card
Languages
  • Spanish
Hours
Sun Closed
Mon 8:00 am - 5:30 pm
Tue 8:00 am - 5:30 pm
Wed 8:00 am - 5:30 pm
Thu 8:00 am - 5:30 pm
Fri 8:00 am - 5:30 pm
Sat Closed
* Holiday hours may differ.
I-Car

Reviews (2,441)

Customers say
Overall Customer Satisfaction
Customers consistently praise the shop for its exceptional repair quality, with many noting their vehicles looked brand new upon return. Communication stands out as a major strength, with customers appreciating regular text and call updates throughout the repair process. Timeliness is frequently highlighted, as repairs were often completed ahead of schedule. Customers also valued the friendly, professional, and attentive staff. A small number of customers noted areas for improvement, including more consistent communication during delays, greater attention to detail on finishing work, and ensuring all repair items are completed as promised before vehicle return.
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"... even able to finish it ahead of schedule. It was an extraordinarily seamless and professional experience." Read more
"The repair quality was superb, I am very satisfied with how things turned out, my vehicle looks great."
"Repair was done before schedule and looks beautiful. Staff were very nice. Facilities were immaculate. ..." Read more
"... clear pricing, and no hassle at all. Best of all, my car was finished a full week earlier than expected! It runs perfectly, and I couldnt be happier with ..." Read more
"I felt that the front bumper didn't suit my car; moreover, it hadn't actually been replaced—but merely repainted over ..." Read more
"... the rear collision look like it never happened and were even able to finish it ahead of schedule. It was an extraordinarily seamless and professional ..." Read more
"... matches the car, I cant tell that it has been replaced. Excellent on complete the repairs before I expected it to be done,Thank you." Read more
"My car looks perfect and I was so happy how quickly it got fixed!!"
"I really liked that they keep me updated and also it was done when they said it would be done"
"The service was impeccable and the repair was finished faster than I had anticipated. The quality of the work was perfect! Thank you so ..." Read more
"... job and are easy to communicate with. I like the texts that give you updates in the progress of when its going to be done." Read more
"There was consistent communication every step of the way, even if there wasn't a lot to share, just updates ..." Read more
"... Collision's repairs were done to the highest quality. The staff kept me updated via text. Dropping off my vehicle was a breeze and they offered to call a rental. Excellent ..." Read more
"Kept me informed of every step in repairing my car. When I called I always talked to an actual person ..." Read more
"They gave misleading information"

Likely to Recommend

Repair Quality

My car looks even BETTER than when I bought it!

Customer Service

Returned Clean

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Repair Quality

Thanks for taking good care of our baby!

Customer Service

Returned Clean

My Experience

Do awesome work

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Repair Quality

Did an amazing job

Customer Service

Returned Clean

My Experience

From the moment I walked in the door, I was greeted and treated with kindness. I was told it may be up to two weeks, which was fine, I understand. To my surprise, 3 days later it was done. The price was very fair and the work is top notch. Should you ever find yourself in need of their services, it’s good to know a place like this is out there. I know they have a few locations. I went to West Jordan, and so glad I did.

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Repair Quality

Customer Service

Returned Clean

My Experience

The whole team was so courteous and professional, and my car came out looking great! I would definitely bring my car back here if the need arose. Thanks, Valley Collision team!

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Repair Quality

Customer Service

Returned Clean

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Repair Quality

Great service

Customer Service

Repairs look great

Returned Clean

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Repair Quality

Customer Service

Employees made the process extremely easy to understand and were kind. Repairs were made without a problem and were done in a good time.

Returned Clean

My Experience

Davy was amazing! He helped get my van fixed faster than expected and less expensive than expected. I really appreciate everyone I worked with

Likely to Recommend

Repair Quality

Customer Service

Davey and everyone at Valley Collision were great to work with. They even finished the repairs sooner than expected.

Returned Clean

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Repair Quality

Customer Service

Returned Clean

My Experience

They did a fantastic job, from the moment I pulled in.

My Experience

Very professional. I appreciated the progress updates via text. Great work!

My Experience

Carson did a great job on my Subaru Forester. He paid good attention to detail, fully explained the repairs, and kept me updated efficiently. Really appreciate his work.

Likely to Recommend

If aomeone needs body work, I would absolutely recommend.

Repair Quality

Everything turned out great. My only comment would be, I was a little frustrated that though the washer fluid tang was replaced, it wasnt filled. I got stuck with a wet windy windshield driving and no fluid in the tank to clear the view.

Customer Service

Great group of people at Valley Collision. Friendly and helpful. They also kept me informed of the progess which was awrsome.

Returned Clean

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Repair Quality

Customer Service

Returned Clean

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Returned Clean

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Repair Quality

It looks good as new!!

Customer Service

Everyone was very nice and the person working on my car was incredibly helpful and explained everything very well!

Returned Clean

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Repair Quality

Customer Service

Returned Clean

My Experience

Pre ordered by parts, only had my car about a day and a half. Looks nice and clean! They did. Great job thank you!

My Experience

Likely to Recommend

Repair Quality

My only complaint is that the wiper fluid was empty… the reservoir had to be replaced and my bill included a charge of $4 for the fluid, but it was empty. Also the gas tank was so low I had to run straight to the nearest gas station. Didn’t drop it off that low and a warning of how empty it was would have been nice. Otherwise everything was great!

Customer Service

Returned Clean