Cascade Collision Repair Eagle Mountain

4.9 (1,183reviews)
98%
4124 E Pony Express Parkway,  Eagle Mountain,  UT  84005
See Photos
Instant Estimate
Book Appointment
Apply for Financing
Bot
Shop AssistantSparkles

In operation 26 years.

Cascade Collision Repair delivers high-quality, OEM-focused collision repair backed by advanced technology, precision equipment, and factory-trained technicians. With multiple state-of-the-art locations, we provide comprehensive services including collision repair, structural restoration, paint refinishing, diagnostics, and ADAS calibrations—restoring your vehicle to pre-accident condition using manufacturer-approved methods and genuine OEM parts. We proudly maintain certifications with BMW, Ford, Fiat Chrysler Automobiles, Genesis, GM, Honda, Hyundai, INFINITI, Kia, Lucid, Mercedes-Benz, Nissan, Rivian, Subaru, Toyota, Tesla, and Volkswagen, ensuring every repair meets exact factory standards. At Cascade Collision Repair, quality craftsmanship, accuracy, and customer-focused service define every repair we perform.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Towing
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 8:00 am - 5:00 pm
Tue 8:00 am - 5:00 pm
Wed 8:00 am - 5:00 pm
Thu 8:00 am - 5:00 pm
Fri 8:00 am - 5:00 pm
Sat Closed
* Holiday hours may differ.
Chrysler
Dodge
Fiat
Hyundai
I-Car
Jeep
Kia
Ram
Rivian Fleet – Vans
Subaru
Call
Email

Reviews (1,183)

Customers say
Overall Customer Satisfaction
Customers consistently praised the shop for outstanding communication, with many highlighting daily text and call updates that kept them informed throughout the repair process. The quality of repairs was frequently described as excellent, with vehicles returned looking brand new. Timeliness was a strong positive, as numerous customers noted their vehicles were completed ahead of schedule. The front desk staff received exceptional recognition for their professionalism, kindness, and willingness to go above and beyond. A few customers noted minor areas for improvement, including occasional delays due to parts availability, some loose ends on repairs, and isolated cleanliness concerns upon vehicle return - all drawn directly from customer comments.
AI-Generated from reviews written in the last 12 months
Select to learn more
"... thing thats more impressive to me is how amazing the customer service is, every single employee at the Eagle Mountain location has taken such good care of me ..." Read more
"... very satisfied with our experience at Cascade. The repairs were done quickly, but with great craftsmanship and care. The communication was outstanding and the front ..." Read more
"... was seamless and painless in our case. They did a great job with a lifetime warranty and they did it in barely a week. Phenomenal!! Thank you all and I would not hesitate ..." Read more
"... They are not just responsible and communicative, but exceeded my expectations in quality. This time, truck was damaged after someone hit me. The team did an amazing job ..." Read more
"Lots of loose ends that wasnt finished. Headlights not adjusted and horn didnt work. Very unsafe"
"It was ready over a week early."
"Cascade is amazing, super informative, finished my car before the date it was expected to be finished! So friendly will always take my cars here!"
"The service was great and fast.The repair was well done and I got my car sooner than it was expected."
"... look for something. I want to give it a 10, however it almost took an entire month to get the car repaired. And that really took a long time" Read more
"One day late, and I had to pay for the rental for that day. And Ive had to take it in once and now a second ..." Read more
"... was extremely proactive with their communication. I received daily texts with updates and the responded if I had questions. Great job on the repair as well." Read more
"The communication was superior. The job done on the car was amazing. They went above and beyond on helping me get the ..." Read more
"... done quickly, but with great craftsmanship and care. The communication was outstanding and the front desk employees the face of the company were phenomenal." Read more
"... information regularly. It was just the right amount, not overbearing nor was it too little information. Just right." Read more
"We love the constant communication and great job they did!"

My Experience

The staff was amazing. Kind friendly and very willing and knowledgeable in answering questions z

Likely to Recommend

Repair Quality

Always very responsive and communicated everything throughout the process.

Customer Service

Loved the help I got!

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Repair Quality

Customer Service

Kept me Informed?

Yes

Ready on Time?

Yes

My Experience

Cascade did a great job! Fast friendly and easy to work with. Would highly recommend!

Likely to Recommend

Absolutely. They are great!

Repair Quality

I was super happy with them. They got it done quickly and did a great job! It looks brand new again.

Customer Service

Katie was great and explained everything. She was friendly and helpful.

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

My Experience

My Experience

The communication was superior. The job done on the car was amazing. They went above and beyond on helping me get the alignment done.

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Repair Quality

I had to take it back once for a wire hanging near my feet and some controls that were not plugged in all the way. Now I’ve got a check engine light. I’m gonna have to take it back again.

Customer Service

Returned Clean

Kept me Informed?

Yes

Ready on Time?

No

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

My Experience

Thanks for making the whole process smoother and the communication was excellent

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

My Experience

I couldn't be more pleased with the service I serviced. Cascade is absolutely terrific to work with.

Likely to Recommend

Repair Quality

Customer Service

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Repair Quality

Customer Service

If I could do a higher rating, I would. The customer service was absolutely excellent. They were so communicative and made a bad situation so much better.

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Repair Quality

Great Job very communicative

Customer Service

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

My Experience

Likely to Recommend

Repair Quality

Customer Service

Overall great customer service. I had to reach out to get updates instead of being contacted.

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

My Experience

Your guys team was great. Your vendors team needs some work. No complaints with cascade you guys were awesome

Likely to Recommend

Great job

Repair Quality

Your guys vendor was slow. But your staff was awesome kept us up to date. No complaints.

Customer Service

They were awesome

Kept me Informed?

Yes

Ready on Time?

Yes

1 - 20 of 1,183

Nearby Quality Collision Group, LLC – Mso Auto Body Shops

Auto body shops nearby

view more shops in: Eagle Mountain  |  84005