Af Collision
In operation 40 years, 34 years at this location.
AF Collision is a family-owned collision repair facility committed to delivering high-quality repairs with integrity, honesty, and genuine care for our customers and community. Our experienced technicians and staff are dedicated to continually improving their skills to provide industry-leading craftsmanship, exceptional customer service, and a repair experience built on trust. Every repair is backed by a lifetime warranty for as long as you own your vehicle. Conveniently located in American Fork, we strive to treat every customer like family while making a positive impact in our community.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Towing
- Automotive Glass Replacement
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Cash
- Check
- Debit Card
- Spanish
| Sun | Closed |
| Mon | 8:00 am - 5:00 pm |
| Tue | 8:00 am - 5:00 pm |
| Wed | 8:00 am - 5:00 pm |
| Thu | 8:00 am - 5:00 pm |
| Fri | 8:00 am - 5:00 pm |
| Sat | Closed |
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0 -
With my experience... I would highly recommend 👍🏻👍🏻
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
The full team were aware and satisfied all of my concerns for services needed. They as questions and made sure to understand what was needed! We shared excitement communication! Their service mattered to them AND me 🏁
Returned Clean
Likely to Recommend - 0.5/5.0
Repair Quality - 0.5/5.0 -
Quite possibly the worst business I have ever dealt with. I’ve never written a Google review before, but the negligence, lack of communication, and incompetence here were so extreme that I feel obligated to warn others. I brought my car in after a minor accident to repair a few scratches. My insurance issued payment the first day they had my vehicle. Despite this, they claimed they hadn’t received the check and delayed starting work for two weeks — even though my insurance agent confirmed it had been cashed just days after it was sent. After finally beginning the repair, it took another two weeks to complete what should have been a simple job. A full month later, with virtually no communication, my car was finally ready for pickup. When we arrived, an employee discreetly attempted to charge the battery before handing the car over. What they failed to disclose was that they had completely drained it. The car drove home, but the next day it would not start and displayed a major system warning — issues that never existed prior to bringing it in. I reached out multiple times with photos and received no response. However, they had no problem repeatedly texting me asking for a review. To make matters worse, my car now has scratches that were not there before, my personal air freshener was thrown away and replaced with a cheap promotional one, and the interior was returned dirty. It’s also concerning that while their Google rating appears high, their Yelp rating sits around three stars. Given my experience — and even a local AutoZone employee mentioning that customers frequently come in after issues with this shop — it makes you question the consistency of those positive reviews. Between the dishonesty, lack of communication, and refusal to take accountability, this was an incredibly frustrating experience. I would not recommend this business.
Customer Service - 0.5/5.0 -
Quite possibly the worst business I have ever dealt with. I’ve never written a Google review before, but the negligence, lack of communication, and incompetence here were so extreme that I feel obligated to warn others. I brought my car in after a minor accident to repair a few scratches. My insurance issued payment the first day they had my vehicle. Despite this, they claimed they hadn’t received the check and delayed starting work for two weeks — even though my insurance agent confirmed it had been cashed just days after it was sent. After finally beginning the repair, it took another two weeks to complete what should have been a simple job. A full month later, with virtually no communication, my car was finally ready for pickup. When we arrived, an employee discreetly attempted to charge the battery before handing the car over. What they failed to disclose was that they had completely drained it. The car drove home, but the next day it would not start and displayed a major system warning — issues that never existed prior to bringing it in. I reached out multiple times with photos and received no response. However, they had no problem repeatedly texting me asking for a review. To make matters worse, my car now has scratches that were not there before, my personal air freshener was thrown away and replaced with a cheap promotional one, and the interior was returned dirty. It’s also concerning that while their Google rating appears high, their Yelp rating sits around three stars. Given my experience — and even a local AutoZone employee mentioning that customers frequently come in after issues with this shop — it makes you question the consistency of those positive reviews. Between the dishonesty, lack of communication, and refusal to take accountability, this was an incredibly frustrating experience. I would not recommend this business.
Returned Clean
My Experience - 0.0/5.0 -
Poor office and customer communication. The actual work on the vehicle was was really good. But took longer than expected.
My Experience - 5.0/5.0 -
Great communication and service. A pleasure to work with you all.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Appreciate you assistance. Great job! Will recommend you to others.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
friendly, prompt, did what they said they'd do
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Everything was straight forward, didn’t leave us wondering about anything. Great updates and quick service!
My Experience - 5.0/5.0 -
Thank you for the good work
Likely to Recommend - 5.0/5.0
Repair Quality - 4.5/5.0
Customer Service - 5.0/5.0 -
Siempre cordiales y manteniéndome al tanto
Returned Clean
My Experience - 5.0/5.0 -
Very good professional service!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Awesome to work with. They did a great job. 👍
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Barbara Derricott is the owner, and I want you to know that your attention to detail and service are the BEST I’ve experienced in 30 years. You get 100 gold stars from me! Thank you! I’ll refer everyone to you!
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 4.0/5.0 -
Just recommended you yesterday.
Repair Quality - 3.0/5.0 -
The work was done professionally. It took a week too long. I made an appointment 3-4 weeks prior to bringing my vehicle in but once there it was not worked on for about a week.