AGC Collision Center Valley

4.7 (642reviews)
91%
6831 Vineland Ave,  North Hollywood,  CA  91605

In operation 4 years.

At AGC Collision, we believe and stand behind our promise. We strive to exceed customer expectations and industry standards with all repairs we perform. Leaving you in safer conditions than when you arrived. Proud to be serving Los Angeles since 1949. A lot has changed since we first opened our doors more than 65 years ago but our commitment to quality repairs and treating our customers right has never wavered. AGC has grown from modest beginnings to what we are today; the premier, family-owned auto collision facility in the Los Angeles area. We have the best technicians in the business to repair and paint your vehicle. Each has earned the prestigious I-CAR Platinum Certificate. AGC had the ability to repair all vehicle types. Whether your ride is a commute car, a pickup, a luxury sedan or a sports car, we have you covered. We know how important your vehicle is to you. With that in mind, we ensure every step is taken to repair your vehicle right the first time. Let us be your solution.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Towing
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Debit Card
Languages
  • Spanish
Hours
Sun Closed
Mon 8:00 am - 5:00 pm
Tue 8:00 am - 5:00 pm
Wed 8:00 am - 5:00 pm
Thu 8:00 am - 5:00 pm
Fri 8:00 am - 5:00 pm
Sat Closed
* Holiday hours may differ.
Audi
BMW
Cadillac CT6
Corvette C8
GM
GM Electric Vehicles
I-Car
Jaguar
Land Rover
Lexus Authorized
Mercedes-Benz
Mercedes-Benz Elite
Polestar
Rivian Passenger – R1T/R1S
Tesla
Volkswagen
Volvo

Reviews (642)

Likely to Recommend

I wouldn’t go anywhere else

Repair Quality

Tony went above and beyond in MANY ways. I hurt my foot and he even pulled the car right up front for me. AGC also gave me updates for my vehicle in the process. They event updates the software of my Tesla for me and charged it. Thanks!

Customer Service

Returned Clean

Likely to Recommend

Very much so. - especially for my friends with high-end cars

Repair Quality

Very satisfied. The work is exceptional and my new bumper looks exactly matched with the rest of the car's color

Customer Service

Tony was fantastic!

Returned Clean

Likely to Recommend

Repair Quality

Everyone I came in contact with was pleasant and helpful

Customer Service

They made time commitments and kept their word

Returned Clean

Likely to Recommend

Repair Quality

Overall it wasn’t the best experience, and the final repairs were not done well. There is a gap in height of the where they don’t quite align, so you can see the difference and feel it clearly when running you hand across it…this was even after a door readjust after the first “final” repairs. I will have to take my car to a different collision center to see if they can fix the necessary adjustment since I don’t thing ACG was able to. That’s something they should have absolutely noticed if they had attention to detail. The interior of the car was also damaged in the course of repairs and I had to order a part to repair the damaged center console. The communication through the overall process left a lot to be desired and the repair date was pushed 3 times leaving my family scrambling to find a rental. Initially we were told that the car was in good hands and we were grateful, however due to the lack of communication and having to resolve this repair elsewhere I would not recommend the center to anyone.

Customer Service

We felt like there was never a straight answer to direct questions and it seems like there’s a lack of accountability and pride in doing the work properly

My Experience

Thank you AGC Collision for your professionalism. My satisfaction was greatly met. My car looks great!

Likely to Recommend

Repair Quality

Excellent customer service, detailed, high quality shop, very transparent. super happy, thank you!

Customer Service

Likely to Recommend

Everything took too much time. The car was initially at your shop for 4 months. Poor coordination and communication with Rivian. We needed to step in both times

Repair Quality

Customer Service

It appeared that there was lots of confusion about needing the Rivian’s to be recalibrated when repair work fir bumper was done. It was merely removing scratches from the bumper. When Rivian was called they indicated no one from your company had contacted them. The car was in your shop for 2 1/2 weeks and then we were told it would take another 2 1/2 weeks. Fortunately my husband knows someone who is very well connected at Rivian. We had our car the next day. Being told it would take 2 1/2 more weeks was very aggravating and costly ($1,000 to rent a car). The lack of communication and coordination with Rivian happened when the car was in for its major repair. We had to step in then as well. Not what we would expect from such a highly recommended repair shop

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

Absolutely!!!!

Repair Quality

Edith and Tony were amazing! I was very picky in selecting AGC and both were very patient and understanding. Given I live in Vegas, I was concerned about the quality of work. In addition, the Insurance company was not easy to manage and they did a great job! I was very impressed with their attention to detail and excellent customer service! They both deserve a raise!!! lol Thank you again JD

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

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Likely to Recommend

Repair Quality

Excellent job and service. Vardan was communicative and responded quickly to my inquiries.

Customer Service

Returned Clean

My Experience

Everyone I spoke with at AGC was polite and extremely professional. Giovanni kept me apprised of the progress with the car at all times and fought very hard with the insurance company to ensure I got the best parts without out-of-pocket expense. I would recommend this shop to anyone with a nice car that has been damaged!

Likely to Recommend

Repair Quality

Outstanding in every way! Thank you Tony and Edith - the best of the best.

Customer Service

Returned Clean

Likely to Recommend

Highly recommend this establishment

Repair Quality

Great service and an excellent job. Super happy and highly recommend AGC.

Customer Service

Really wonderful customer service

Returned Clean

Likely to Recommend

Repair Quality

Tony took care of things and they did a great job with my car. I barely bought it for a month when i was rear ended and it looks brand new again!

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Amazing work. The car looks gorgeous. The full detail and everything when I got it back was a really nice touch. Thank you for all your hard work!

Customer Service

They were always attentive when I called for status updates and they worked well with my insurance company

Likely to Recommend

Very likely and I am gonna tell them to go work with Tony. Not I say others are bad or anything. But I only had a pleasure to work with Tony and it was just amazing!

Repair Quality

It is my second accident and second time brought the car there and both time I am very satisfied specially with working with Tony. Tony really helps to make sure you are satisfied

Customer Service

Tony is the man in the AGC Collision Valley. I have worked with him for two accidents. The main thing is that he understands customers pain and he will do anything to help them out. He was always helpful and really helped me to get my car back soon after the second accident. He is really friendly and amazing to work with. He is definitely the best. Thank you Tony!

Returned Clean

Likely to Recommend

Repair Quality

Over a month to repair a small scratch and a rear bumper and still not have the correct paint job is disappointing to say the least.

Customer Service

Likely to Recommend

Repair Quality

Great service , my car was fixed feels like new again.

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Returned Clean