Caliber - North Hollywood - Burbank Blvd

5.0 (2,784reviews)
99%
11155 Burbank Blvd,  North Hollywood,  CA  91601

In operation 29 years, 12 years at this location.

At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 7:30 am - 5:30 pm
Tue 7:30 am - 5:30 pm
Wed 7:30 am - 5:30 pm
Thu 7:30 am - 5:30 pm
Fri 7:30 am - 5:30 pm
Sat Closed
* Holiday hours may differ.
Ford
I-Car

Reviews (2,784)

Customers say
Overall Customer Satisfaction
Customers consistently praised the shop for its outstanding repair quality, with many noting their vehicles looked brand new or better than before. The team received high marks for professionalism, friendliness, and attentiveness throughout the repair process. Communication was a standout strength, with customers appreciating frequent text updates that kept them informed every step of the way. Timeliness was another highlight, as many vehicles were completed ahead of schedule, which customers found especially impressive. Several customers noted the added touch of receiving their cars freshly washed and detailed. A few customers mentioned minor delays due to parts availability, though they acknowledged this was outside the shop s control. Overall, the experience was described as seamless, stress-free, and trustworthy, with many customers expressing eagerness to return and recommend the shop to others.
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"... repairs. The staff has incredible customer service. The work they do is top tier and I will always be taking my vehicles there in the future. Thank you ..." Read more
"... me feel comfortable throughout the entire process. The quality of the repair was excellent, and the workmanship was very thorough. They also took the ..." Read more
"This body shop is the best — professional work and flawless results! Highly recommended."
"Not only was the work well-done, but the car was returned immaculately clean inside and out, including the removal of dozens of stubborn spots ..." Read more
"... think I couldve been more pleased with their work… My car looks brand new and the quality of work the Caliber did is top-notch." Read more
"Vehicle was ready four days earlier than promised."
"... to the work done. I was given a 2-3 week estimate, the vehicle was completed within 6 days of drop off" Read more
"They got my car back to me earlier than expected because they knew I needed it for work the following ..." Read more
"They got it done a week ahead of schedule."
"My vehicle was ready 6 days before the date that was promised."
"Extremely professional, excellent customer service, their communication is beyond expectations and I need to say thank you for your kindness!!!"
"Caliber did an amazing job on my car: their communication was top notch and they kept me updated every step of the way. I was Impressed with ..." Read more
"I really appreciate how easy it was to communicate with your business while you had my car, and the repairs ended up being ..." Read more
"... professional. Work was done in a very timely manner. The staff kept me up to date on the progress of the work everyday via text. I will be using Caliber Collision ..." Read more
"I received regular updates throughout the process, which gave me great peace of mind while my vehicle ..." Read more

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My Experience

Thank you all very much for the work you did on my car. The repairs look perfect and my experience with your business was really great. You were all very kind, friendly, helpful and approachable. I really appreciate you!

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Randy helped me with my car and is just the best! Very kind and helpful. He made me feel comfortable and even delivered my car to me when I wasn’t able to pick it up in time. Really great experience with him!

My Experience

Extremely professional, excellent customer service, their communication is beyond expectations and I need to say thank you for your kindness!!!

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Returned Clean

My Experience

Thank you!

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Excellent job, as always !

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Returned Clean

My Experience

Even though the repairs took longer than expected, I know it was out of caliber‘s control, & Randy did everything he could to make it as positive an experience as possible

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My Experience

Caliber Collision did an amazing job in restoring my car to its perfect condition. Randy my agent was awesome made sure that my car will be well taken care of. I would definitely go back with you guys if I ever need body work on my car. Thank you for everything! - Dennis

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Caliber Collision did an outstanding job on my car’s body repairs. Their team was professional, courteous, and kept me informed throughout the entire process from start to finish. A special thank you to Randy, who assisted me every step of the way. He was kind, attentive, and truly went above and beyond to make sure I had a great experience. I highly recommend Caliber Collision to anyone looking for quality workmanship and exceptional customer service.

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My Experience

They were superb! -consistent and clear communication. -knowledgeable and friendly staff. -manager Randy went above and beyond expected level of service and assisted with the car’s return to me and provided rental support after car was returned. -I would recommend them wholeheartedly to all my colleagues and friends.

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Excellent level of service by the team!

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Staff went above and beyond especially manager Randy who handled the car rental return when vehicle needed more time.

My Experience

Randy was professional and made me feel mine was the most important car.

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My Experience

The caliber collision team was amazing! I had a great experience with my replacement from a stolen catalytic converter. Randy was very sweet and answered all my questions, and Jose was very quick at ordering my part and the services did not take long at all! They were great at updating me and I love that there is a text message service to communicate through. I really appreciate the work the team put in to get my car back on the road. They also cleaned out my car completely and it came back in way better shape than I expected. I would recommend caliber to anyone looking for car services.

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My Experience

Experience was great they did a great job and were great with communication

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I would recommend them!

Repair Quality

The job was great and the customer service was really good also!

Customer Service

Thanks Mary!

My Experience

Randy & Josue were very helpful and accessible during the repair