Caliber - Beverly Hills

4.9 (4,958reviews)
97%
3040 South Robertson Boulevard,  Los Angeles,  CA  90034

In operation 29 years, 11 years at this location.

At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 7:30 am - 5:30 pm
Tue 7:30 am - 5:30 pm
Wed 7:30 am - 5:30 pm
Thu 7:30 am - 5:30 pm
Fri 7:30 am - 5:30 pm
Sat Closed
* Holiday hours may differ.
Ford
I-Car
Mercedes-Benz
Mercedes-Benz Elite

Reviews (4,958)

Customers say
Overall Customer Satisfaction
Customers consistently praise the shop for its outstanding service quality, excellent communication, and timely repairs. Many highlight that vehicles were completed ahead of schedule, with frequent and proactive updates throughout the repair process. The quality of workmanship receives high marks, with customers noting their cars looked brand new upon return. The team is widely recognized for being professional, friendly, and accommodating. A few customers noted areas for improvement, including communication gaps where they had to initiate contact for updates, isolated concerns about missing or loose parts upon vehicle return, and rare reports of personal items going missing. Overall, the vast majority of customers express strong satisfaction and willingness to return and recommend the shop.
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"The best work and customer service ever! I simply love this place!!! Im never trusting anyone else with ..." Read more
"This is the finest, cleanest body shop work I've ever had done, and I've had plenty of experience with body work ..." Read more
"... incredible from start to finish! I trust them so much! Got my car back even better than before and cleaned! Absolutely superb customer service! 10 ⭐️ ⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️" Read more
"... and extremely professional! And most importantly, the body work is beautiful!" Read more
"... able to complete the repairs within a week and the car looks nearly brand new in the area that was repaired. I was pleasantly shocked with how quick and high ..." Read more
"The repairs were completed and I was able to pick up my car 8 days earlier than promised. Great job."
"... entire team, from top to bottom, is world class. My repairs were completed sooner than expected and I was given prompt updates throughout the process. ..." Read more
"They repaired it much quicker then promised"
"... updated about the status of my vehicle repair and even got the job done earlier than promised. They work with enterprise so picking up my rental ..." Read more
"Almost 4 weeks for a job that I was told would take 3 to 4 days at another shop also paid additional $300 ..." Read more
"... with the results, the updates throughout the repair, kept me on the loop all the time. No doubt to recommend caliber to anyone that needs their car repair. 100% ..." Read more
"they responded promptly and professionally to all my questions. The job was done perfectly."
"After I dropped off the car, there was no update no email no call until I called a week later to ask about progress & when the car would be ready."
"Took 7 weeks to repair my car little to no communication from caliber about the delay or what was happening until the day prior to it supposedly ..." Read more

My Experience

Dayon was amazing and kept me up to date on the progress with my car.

My Experience

The work/repair is impeccable. I highly recommend this business.

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Very hellpful

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Returned Clean

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I am very satisfied with the repair shops work. My car looked good as before, there is no complaint on my end. I was very informed of all the work that was done. I was also satisfied with the communication I had from the repair shop.

Customer Service

I am very satisfied with the customer service. There is an open communication whether it was via phone call or text back.

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Repair Quality

My car looks like new!!

Customer Service

Customer service was excellent especially my service manager Dayon. He kept me informed all through my repair process and gave special attention to the small details

Returned Clean

My Experience

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Great job!

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Car looks great!

Customer Service

Lupe was very helpful

Returned Clean

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super fast and amazing service everyone is so kind and helpful!!

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so kind and kept in contact with frequent updates about my car

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Returned Clean

My Experience

Excellent service, it’s always appreciated after a stressful event of being in a car accident and getting property damage to your vehicle. My car came back like nothing happened. Thank you

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they did a good job with the repair and getting me a car rental in the interim when the repairs were delayed, but I wish communication was better

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Returned Clean

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I have had all of my repair work done at Caliber, and they are always friendly, helpful and professional.

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Absolutely will recommend to all of my friends & family!

Repair Quality

Caliber Collision was absolutely a pleasure to work with! Ray of Caliber Collision was exceptionally caring, kind & attentive to all our needs! Hands down one of the best automotive companies!

Customer Service

Again, Ray was absolutely the Best in every way!

Returned Clean

My Experience

Friendly team, excellent repair, and quick service. Thank you Edi & team!