Caliber - Los Angeles - Griffith Park

4.9 (7,670reviews)

98%

(323) 913-1800

3020 Riverside Dr, Los Angeles, CA 90039

98%

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3020 Riverside Dr
Los Angeles, CA 90039

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About Caliber - Los Angeles - Griffith Park

See Photos

3020 Riverside Dr
Los Angeles, CA 90039

Get Directions Website Email

Get an AI powered repair cost prediction

Instant Estimate

Schedule an estimate appointment

Book Appointment

In operation 29 years, 12 years at this location.

At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.

Services

Free Estimates
Insurance Company Assistance
Lifetime Warranty
Automotive Glass Replacement
Detailing
Paintless Dent Repair

Payment Types

American Express
Discover Card
MasterCard
Visa
Check
Debit Card

Languages

English

Hours

Sun	Closed
Mon	7:30 am - 5:30 pm
Tue	7:30 am - 5:30 pm
Wed	7:30 am - 5:30 pm
Thu	7:30 am - 5:30 pm
Fri	7:30 am - 5:30 pm
Sat	Closed

* Holiday hours may differ.

Ford

I-Car

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Website

Reviews (7,670)

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Rating

6,462 Customers Rated

5 Stars

71.3% Complete

(5469)
4 Stars

8.4% Complete

(647)
3 Stars

1.6% Complete

(126)
2 Stars

1% Complete

(80)
1 Star

0.4% Complete

(28)
< 1 Star

1.5% Complete

(112)

Customers say

Overall Customer Satisfaction

Customers consistently praise the shop for its outstanding communication, with many highlighting frequent and proactive updates throughout the repair process via texts, calls, and personal outreach. The quality of repairs is frequently described as excellent, with vehicles often returned looking brand new. Timeliness is another strong theme, as numerous customers noted their vehicles were completed ahead of schedule. The welcoming and professional demeanor of the staff was widely appreciated, helping customers feel at ease during stressful situations. A few customers noted minor concerns, including alignment issues upon return, cleanliness inconsistencies, and occasional communication gaps, as mentioned directly in their feedback.

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Service Quality
Timeliness
Communication

"If there were a 20 out of 10 I would give it. Exemplary service: friendly, efficient, regular updates, ..." Read more

"Work was done sloppily. Panels not reinstalled properly .Car was returned with new damage. Work was not cleaned ..." Read more

"Excellent service, kind, meticulous and welcoming staff and very helpful! Thank you so much again for everything!"

"Car looked brand new. Service people were very pleasant and competent"

"... and helpful with any and all of my questions. The repair work was flawless and I would definitely used them again if the occasion arises in the future." Read more

"... as well. Not only does my car look fantastic but it was completed a week early! I couldnt be more grateful. Thank you!" Read more

"Though very nice and apparently competent, Caliber Collision took too long to accomplish the repair: 3 months."

"... communication throughout and friendly employees! My car was estimated to take 2 months and only took 3 weeks! Would recommend to everyone" Read more

"Service was excellent and car was completed a week and a half before promised. I was extremely excited."

"... communicating everything insofar as status of repair. only reason i didn't give a 10 was how long it took while it was due to supplier not caliber" Read more

"Caliber was fantastic. They kept me thoroughly updated during the entire process."

"I appreciate the effort put in but I had to call a few times to get updates on the status on my repairs."

"Caliber Collision kept me updated, informed, and had wonderful customer service. They answered any questions I had and were able ..." Read more

Service Quality
Timeliness
Communication

Service Quality
Timeliness
Communication