CARSTAR Platinum Collision Center

5.0 (812reviews)

100%

(323) 407-6344

5168 FOUNTAIN AVENUE, Los Angeles, CA 90029

100%

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5168 FOUNTAIN AVENUE
Los Angeles, CA 90029

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About CARSTAR Platinum Collision Center

See Photos

5168 FOUNTAIN AVENUE
Los Angeles, CA 90029

Get Directions Website Email

Get an AI powered repair cost prediction

Instant Estimate

Schedule an estimate appointment

Book Appointment

Shop Assistant

Have questions? Get instant help with repair estimates, services, repair status, and appointment booking.

In operation 3 years.

At CARSTAR Platinum Collision Center, we provide the highest quality auto body repair. We offer 24/7 accident support and towing assistance to get you back on the road quickly. Our collision center in Los Angeles, CA provides dent repair, dent removal, storm damage repair and other services. We repair all makes and models, work with most insurance companies and offer a nationwide warranty.

Services

Free Estimates
Insurance Company Assistance
Lifetime Warranty
Towing
Automotive Glass Replacement
Paintless Dent Repair

Payment Types

American Express
MasterCard
Visa
Debit Card

Languages

Spanish

Hours

Sun	Closed
Mon	8:30 am - 5:30 pm
Tue	8:30 am - 5:30 pm
Wed	8:30 am - 5:30 pm
Thu	8:30 am - 5:30 pm
Fri	8:30 am - 5:30 pm
Sat	Closed

* Holiday hours may differ.

Cadillac CT6

Corvette C8

GM Electric Vehicles

I-Car

Call

Website

Reviews (812)

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Rating

781 Customers Rated

5 Stars

93.7% Complete

(761)
4 Stars

1.7% Complete

(14)
3 Stars

0.2% Complete

(2)
2 Stars

0.2% Complete

(2)
1 Star

0% Complete

(0)
< 1 Star

0.2% Complete

(2)

Customers say

Overall Customer Satisfaction

Customers are overwhelmingly satisfied with the repair shop, consistently praising the exceptional quality of repairs, with many noting that their vehicles looked brand new upon return, paint matched perfectly, and panel gaps were flawless. The complimentary detailing service received frequent appreciation as an unexpected bonus. Customer service was highlighted as a standout strength, described as world-class, caring, and professional. Timeliness was another major positive, with numerous customers expressing surprise at how quickly their vehicles were completed, often days ahead of schedule. Regular text and call updates throughout the repair process were widely appreciated. A few customers noted minor communication gaps, such as missed confirmation calls or slight miscommunications, as areas they felt could be improved.

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Service Quality
Timeliness
Communication

"Absolutely phenomenal work done on both vehicles - I was actually amazed at the quality - it was perfect."

"If youre looking for a quality repair, this is the shop. My insurance company denied original parts. The service ..." Read more

"... very impressed in how clean my car came out. Plus the repairs are top notch. They detailed my car to make the rest of my car look like new again. They ..." Read more

"Staff were very helpful and friendly. Great. Fast service."

"... really took great care of my vehicle and repairs. Quality is by far the best!" Read more

"I was shocked my car was ready in 3 days ! Great customer service as well."

"Yes 4 days early I had no rental coverage. 2nd time here and if I ever have another car accident ..." Read more

"... my car was ready. Not only does it look good but they go it done in 2 days !" Read more

"4 day early I was shocked ! My car looks great. Quality fast work !"

"Bumper replacement same day !! Color matched and 0 days in rental. This shop is phenomenal !"

"... about the same time 9:30 am the next day to confirm. No call came that day at all. My car was actually ready a day later. The delivery time was fine, but the ..." Read more

"I was always kept informed with daily updates of where my vehicle Was through out the process. Great customer ..." Read more

"Carstar Platinum absolutely kept me abreast of what was going on and when the repair work would be completed!"

"Yes - received calls pretty much every day to update me. Appreciated."

"The staff was very attentive and communicated when the work was in progress. I am a pretty detailed person and ..." Read more

Service Quality
Timeliness
Communication

Service Quality
Timeliness
Communication