CARSTAR Glenoaks Collision Center Eagle Rock
In operation 11 years.
At CARSTAR Glenoaks Collision Center Eagle Rock, we provide the highest quality auto body repair. We offer 24/7 accident support and towing assistance to get you back on the road quickly. Our collision center in Los Angeles, CA provides dent repair, dent removal, storm damage repair and other services. We repair all makes and models, work with most insurance companies and offer a nationwide warranty.
- Insurance Company Assistance
- Lifetime Warranty
- Towing
- Automotive Glass Replacement
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Debit Card
- Spanish
| Sun | Closed |
| Mon | 8:00 am - 5:00 pm |
| Tue | 8:00 am - 5:00 pm |
| Wed | 8:00 am - 5:00 pm |
| Thu | 8:00 am - 5:00 pm |
| Fri | 8:00 am - 5:00 pm |
| Sat | Closed |
Service Quality
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Service and communication was amazing.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Charming staff, easy drop-off, great communication, and fast turnaround. I appreciated the ride home from staff member Andy and enjoyed discussing our mutual love of manual transmissions!
Likely to Recommend - 5.0/5.0 -
I had never heard of CarStar before now, and I am glad my insurance company suggested it.
Repair Quality - 5.0/5.0 -
Friendly service and fast turnaround!
Customer Service - 5.0/5.0 -
Katherine was the perfect "repair host." She explained everything and kept me informed. Everyone I spoke to was nice (but I did not catch most of their names!).
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
We are extremely pleased with the entire proess with Carstar. Our interaction with the entire staff was exceptional. Everyone was professional, courteous and knowledgeable. Catherine is a great interface with clients. We have never dealt with such a competent administrstive person. We are especially pleased that the car was delivered in great shape and on time as promised.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Great people; competent and customer oriented. Car delivered on time as promised.
Customer Service - 5.0/5.0 -
See previous commwnt.
Returned Clean
Likely to Recommend - 5.0/5.0 -
I intend to recommend your business at every given opportunity. It’s great to know a place with high standards and that works so professionally (from the front office to the shop) at every turn. Thanks for the great work!
Repair Quality - 5.0/5.0 -
We are completely happy with every aspect of working with you! Thank you.
Customer Service - 5.0/5.0 -
Katherine is absolutely professional, kind, great with follow-through, as well as guiding us through the process. She also communicated very well and in a timely way with the rest of the team, to make sure we could get the car back in time for a long trip. Easy from the first call to picking up the car. Very professional!
Returned Clean
Likely to Recommend - 5.0/5.0 -
Vartan deserves the highest level of recognition for the way he handled my repair from beginning to end at the CARSTAR Glendale location. I was initially hesitant to use CARSTAR Glendale because the other driver’s insurance company recommended the shop as one of its preferred vendors. However, Vartan immediately eliminated every concern I had. He made it clear through his actions that his priority was taking care of me and making sure my vehicle was repaired correctly. He was knowledgeable, professional, honest, patient, and incredibly responsive. He explained the process clearly, answered every question I had, kept me consistently updated, and made sure I was never left wondering what was happening with my car. Vartan also helped coordinate the rental-car process and made everything extremely convenient. What could have been a frustrating and stressful insurance claim became a smooth, organized, and genuinely positive experience because of the way he managed it. The repair itself was outstanding. My car had significant damage to the front bumper, fender, and wheel, yet the entire job was completed in only three days. When I picked it up, the car looked like the accident had never happened. The paint match, body lines, panel alignment, wheel repair, and overall finish were exceptional. The entire team at the CARSTAR Glendale location did incredible work, but Vartan is the primary reason this experience stood out so much. He did not treat me like another claim number or repair order. He treated me like a valued customer and took personal ownership of the entire process. Employees like Vartan are incredibly valuable because they do more than provide good service—they create trust, loyalty, referrals, and a strong reputation for the company. Because of him, I would confidently recommend the CARSTAR Glendale location to my family, friends, and anyone needing collision repair. Vartan represents CARSTAR at the absolute highest level. He deserves to be recognized, appreciated, and rewarded for the exceptional service he provides. Five stars does not feel like enough.
Repair Quality - 5.0/5.0 -
Vartan deserves the highest level of recognition for the way he handled my repair from beginning to end at the CARSTAR Glendale location. I was initially hesitant to use CARSTAR Glendale because the other driver’s insurance company recommended the shop as one of its preferred vendors. However, Vartan immediately eliminated every concern I had. He made it clear through his actions that his priority was taking care of me and making sure my vehicle was repaired correctly. He was knowledgeable, professional, honest, patient, and incredibly responsive. He explained the process clearly, answered every question I had, kept me consistently updated, and made sure I was never left wondering what was happening with my car. Vartan also helped coordinate the rental-car process and made everything extremely convenient. What could have been a frustrating and stressful insurance claim became a smooth, organized, and genuinely positive experience because of the way he managed it. The repair itself was outstanding. My car had significant damage to the front bumper, fender, and wheel, yet the entire job was completed in only three days. When I picked it up, the car looked like the accident had never happened. The paint match, body lines, panel alignment, wheel repair, and overall finish were exceptional. The entire team at the CARSTAR Glendale location did incredible work, but Vartan is the primary reason this experience stood out so much. He did not treat me like another claim number or repair order. He treated me like a valued customer and took personal ownership of the entire process. Employees like Vartan are incredibly valuable because they do more than provide good service—they create trust, loyalty, referrals, and a strong reputation for the company. Because of him, I would confidently recommend the CARSTAR Glendale location to my family, friends, and anyone needing collision repair. Vartan represents CARSTAR at the absolute highest level. He deserves to be recognized, appreciated, and rewarded for the exceptional service he provides. Five stars does not feel like enough.
Customer Service - 5.0/5.0 -
Vartan deserves the highest level of recognition for the way he handled my repair from beginning to end at the CARSTAR Glendale location. I was initially hesitant to use CARSTAR Glendale because the other driver’s insurance company recommended the shop as one of its preferred vendors. However, Vartan immediately eliminated every concern I had. He made it clear through his actions that his priority was taking care of me and making sure my vehicle was repaired correctly. He was knowledgeable, professional, honest, patient, and incredibly responsive. He explained the process clearly, answered every question I had, kept me consistently updated, and made sure I was never left wondering what was happening with my car. Vartan also helped coordinate the rental-car process and made everything extremely convenient. What could have been a frustrating and stressful insurance claim became a smooth, organized, and genuinely positive experience because of the way he managed it. The repair itself was outstanding. My car had significant damage to the front bumper, fender, and wheel, yet the entire job was completed in only three days. When I picked it up, the car looked like the accident had never happened. The paint match, body lines, panel alignment, wheel repair, and overall finish were exceptional. The entire team at the CARSTAR Glendale location did incredible work, but Vartan is the primary reason this experience stood out so much. He did not treat me like another claim number or repair order. He treated me like a valued customer and took personal ownership of the entire process. Employees like Vartan are incredibly valuable because they do more than provide good service—they create trust, loyalty, referrals, and a strong reputation for the company. Because of him, I would confidently recommend the CARSTAR Glendale location to my family, friends, and anyone needing collision repair. Vartan represents CARSTAR at the absolute highest level. He deserves to be recognized, appreciated, and rewarded for the exceptional service he provides. Five stars does not feel like enough.
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Great experience. Repaired everything well and really quickly
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0 -
Raving about them
Repair Quality - 5.0/5.0 -
The staff and service at Carstar are amazing! Such a huge help and relief after an unexpected inconvenience. They made the process so smooth and I felt well taken care of. My car came out perfect and in such a short amount of time! Many many stars!
Customer Service - 5.0/5.0 -
Amazing staff and service in a crazy short amount of time. My car looks brand new and runs perfectly. Somehow they made an inconvenience almost feel like a luxury. Thankful to everyone at Carstar and for connecting me with the sweet staff for my rental as well.
Returned Clean
My Experience - 5.0/5.0 -
ProfEssionalism is PARAMAOUNT!!!!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Was able to complete the work on my car in a timely manner
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Service and communication was great. Fast and efficient. Katherine kept me informed and clarified the process. Overall, everyone there whom I spoke with were very helpful.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
O was very satisfied with their work. I would definitely recommend to anyone else as they’re also very friendly and knowledgeable
Customer Service - 5.0/5.0 -
Katherine was very informative and nice
Returned Clean
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
they were quick, friendly, and professional. I'd easily come here again if need be!
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Carstar was very efficient replacing my catalytic converter that was stolen, they had my vehicle ready in less than two days. They even went the extra mile by washing my vehicle and I like how you can return your rental with them that is amazing it’s one less thing to worry about.
Customer Service - 5.0/5.0 -
The receptionist was very communicative and sent updates, that’s something I liked.
Returned Clean
Likely to Recommend - 5.0/5.0 -
I felt welcomed and informed. The damaged parts of my car were repaired like new. For those reasons, I most definately would recommed Carstar
Repair Quality - 5.0/5.0 -
CARSTAR was communicative, thorough and the service was pleasent. Also, I appreciate how quickly they repaired my car
Customer Service - 5.0/5.0 -
Customer servive was concise and pleasent.
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Excellent service
Likely to Recommend - 5.0/5.0 -
Highly recommend
Repair Quality - 5.0/5.0 -
Excellent service