Columbia Auto Body, Inc

5.0 (782reviews)
100%
1567 Colorado Blvd,  Eagle Rock,  CA  90041
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Shop AssistantSparkles

I-CAR Gold Class & OEM Certified for Hyundai, Kia, Genesis, Nissan, Infiniti, and FCA brands (Chrysler, Jeep, Dodge, Ram, Fiat). We restore your vehicle to factory specs with a Lifetime Warranty—done right the first time.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Towing
  • Automotive Glass Replacement
  • Detailing
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Cash
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 8:00 am - 5:00 pm
Tue 8:00 am - 5:00 pm
Wed 8:00 am - 5:00 pm
Thu 8:00 am - 5:00 pm
Fri 8:00 am - 5:00 pm
Sat 8:00 am - 10:00 am
* Holiday hours may differ.
Chrysler
Dodge
Fiat
Ford
Genesis
Hyundai
I-Car
Infiniti
Jeep
Kia
Nissan
Ram

Reviews (782)

Customers say
Overall Customer Satisfaction
Customers consistently praise the shop for its exceptional repair quality, with many noting their vehicles looked brand new upon return. The team is widely recognized for outstanding professionalism, skilled workmanship, and genuine care for customers. Communication stands out as a key strength, with customers appreciating regular updates via texts, calls, and voicemails throughout the repair process. Timeliness is frequently highlighted, with numerous customers noting their vehicles were completed on time or ahead of schedule. Several customers also appreciated the complimentary interior and exterior cleaning. A few customers noted minor delays in repairs, though these were attributed to parts availability and were communicated proactively. Overall, the shop earns strong loyalty and repeat business, with customers enthusiastically recommending it to friends and family.
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"... customer service of any company I've ever dealt with. The quality of their work is impeccable, and their integrity is World Class." Read more
"Incredible service with impeccable attention to detail. I would highly recommend them. Professional, thoughtful, ..." Read more
"An excellent body shop where the management and staff are extremely professional, skilled and experienced, honest and so courteous. Highly recommended. Thank ..." Read more
"The work was high-quality and in a timely manner. When I arrived to pick up my car, the results were ..." Read more
"Excellent customer service. Thorough evaluation and very honest estimate."
"The car was ready earlier than expected."
"Yes, they estimated that it might take an extra day, and it did. And when I called to do an earlier pick up time due ..." Read more
"... detailed both inside and out. It was like new and ready for pickup a day earlier than promised. thank you" Read more
"As promised and a bit early."
"Work completed ahead of schedule."
"The customer service was amazing! Answered every phone call! Left detailed voicemails! And all of the conversations were extremely professional!"
"The communication is phenomenal. Very professional."
"Daily updates through texts which is great"
"A very easy process, good communication, and the work was very thorough and high quality!"
"Excellent service from estimate to finished repair. Was kept updated along the way and no surprises with cost estimate. Super nice owner."

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My Experience

Extremely professional Extremely kind and courteous Competitive prices 10/10

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Excellent professionalism and courteous.

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My Experience

Paul & the "Crew" are very caring & the repair was completed professionally & on time. Outstanding. As a Senior, age 75, I appreciated the offer of a Uber for drop off & pick up. Truly above & beyond in customer service. Would recommend to others.

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They were prompt and accommodating. The job was done with excellence and in a timely manner.

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Very friendly!

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Columbia Auto Body was AMAZING! They were courteous, professional and completed the repairs on my car just perfectly. I highly recommend Columbia Auto Body to everyone!

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my BMW i3 was flawlessly repaired by Columbia Auto Body. Super clean and detailed both inside and out. It was like new and ready for pickup a day earlier than promised. thank you

Customer Service

from drop off to pick up I was kept informed by email. thank you Paul for your outstanding service.

My Experience

Thank you for the care!

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Thank you for the speed and communication

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My Experience

Quick turn around as promised. Updates throughout the process. Professional and great work.

My Experience

The work that was done on my Lexus GX 460 was perfect as if the Lexus Dealership did the work! I am very happy with the workmanship from Columbia Auto Body !

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Thank you for your service

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My Experience

I was fully satisfied with the service rendered by Columbia Auto Body. My catalytic converter was stolen . On the same day, it was replaced and installed. I greatly appreciated the quick and wonderful service of Paul. I highly recommend this shop

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I really appreciate the friendliest service and quick repair of my car by Columbia Auto body. I highly recommend this auto repair shop.

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My Experience

I appreciate the prompt and affordable turnaround, courteous service and comfortable waiting area when I brought my car in this morning. Thank you!

My Experience

Super quick and super good. Thanks guys!

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Excellent work, on time and at budget.

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