Columbia Auto Body, Inc

5.0 (804reviews)
100%
1567 Colorado Blvd,  Eagle Rock,  CA  90041
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Shop AssistantSparkles

I-CAR Gold Class & OEM Certified for Honda, Acura, Ford, Hyundai, Kia, Genesis, Nissan, Infiniti, and FCA brands (Chrysler, Jeep, Dodge, Ram, Fiat). We restore your vehicle to factory specs with a Lifetime Warranty—done right the first time.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Towing
  • Automotive Glass Replacement
  • Detailing
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Cash
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 8:00 am - 5:00 pm
Tue 8:00 am - 5:00 pm
Wed 8:00 am - 5:00 pm
Thu 8:00 am - 5:00 pm
Fri 8:00 am - 5:00 pm
Sat 8:00 am - 10:00 am
* Holiday hours may differ.
Acura
Chrysler
Dodge
Fiat
Ford
Genesis
Honda
Hyundai
I-Car
Infiniti
Jeep
Kia
Nissan
Ram
Call
Email

Reviews (804)

Customers say
Overall Customer Satisfaction
Customers consistently praise the shop for delivering exceptional repair quality, with many noting their vehicles looked brand new upon return. The team is widely recognized for outstanding professionalism, skill, and genuine care. Communication stands out as a key strength, with customers appreciating regular updates via texts, calls, and voicemails throughout the repair process. Timeliness is another highlight, as repairs were frequently completed ahead of schedule. Customers also appreciated thoughtful extras such as complimentary interior and exterior cleaning. A few customers noted minor issues like a small piece of old plastic found after repair and a slightly delayed completion due to parts availability, though these were communicated proactively and handled with care.
AI-Generated from reviews written in the last 12 months
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"... service of any company I've ever dealt with. The quality of their work is impeccable, and their integrity is World Class." Read more
"Incredible service with impeccable attention to detail. I would highly recommend them. Professional, thoughtful, and always delivering ..." Read more
"Amazing work! They were so professional and had my car done and looking like new in a day. Highly recommend!!"
"Excellent and professional service. They did a perfect job on my car and I was very satisfied. Great communication throughout the whole process."
"... timely manner. When I arrived to pick up my car, the results were better than expected. They thoroughly inspected the vehicle before repairs to make sure the vehicle ..." Read more
"Yes on time and ahead of schedule. Also quality work."
"... detailed both inside and out. It was like new and ready for pickup a day earlier than promised. thank you" Read more
"The car was ready earlier than expected."
"Yes, they estimated that it might take an extra day, and it did. And when I called to do an earlier pick up time ..." Read more
"... pulled up. They did a fantastic job, good as new, faster turnaround than estimated." Read more
"The customer service was amazing! Answered every phone call! Left detailed voicemails! And all of the conversations were extremely professional!"
"Excellent service from estimate to finished repair. Was kept updated along the way and no surprises with cost estimate. Super nice owner."
"A very easy process, good communication, and the work was very thorough and high quality!"
"Daily updates through texts which is great"
"Every step of the process was very well communicated"

My Experience

Great communication, workmanship, and customer service.

Likely to Recommend

Repair Quality

Customer Service

Kept me Informed?

Yes

Ready on Time?

Yes

My Experience

My Experience

Professionally done as quoted. Paul inspires confidence.

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

My Experience

10/10

Likely to Recommend

Repair Quality

Customer Service

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

My Experience

I was greeted by a few employees even before I got out of my car! They guided me through the process to complete my car repairs. They made the whole process easy from start to finish! I will recommend them every chance I get! Thanks for a great experience!

Likely to Recommend

I would recommend 100%. I wanted to contact the person that I hit to tell her to go there!

Repair Quality

From drop off to pick up it was excellent! The staff were very friendly and helpful!

Customer Service

Top notch! Couldn’t have done any better!

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

My Experience

Great personal service.

My Experience

Great service and communication. You get updates for every stage and that helps a lot! Paul is very professional and so great to work with. It was a great experience for me.

My Experience

Thank you so much for addressing my vehicle's repair in a timely and professional manner. Keep up the good work and I wish your repair facility/team more success. Once again... THANK YOU.

Likely to Recommend

Highly recommend the repair facility.

Repair Quality

Customer Service

Kept me Informed?

No

Ready on Time?

Yes

My Experience

The repairs were done so quickly and the car looks like new. They are the friendliest guys around I enjoy working with them.

Likely to Recommend

Repair Quality

Great service incredibly fast turnaround.

Customer Service

Very friendly people joy to work with.

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

My Experience

They did everything so fast, and they even cleaned and vacuumed my car. Not to mention how great they were on communication. Top notch service!

Likely to Recommend

Repair Quality

Great communication and they cleaned and vacuumed after the repairs. Only took 1 week!

Customer Service

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Repair Quality

Amazing customer service, quality and quick work.

Customer Service

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

My Experience

Columbia Auto Body is the best of the best. Thank you for your excellent work and customer service. Completely satisfied.

Likely to Recommend

I will be recommending Columbia Auto Body to everyone I know.

Repair Quality

Very satisfied, excellent service at Columbia Auto Body.

Customer Service

Columbia Auto Body is the best.

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

We are repeat customers and will always recommend Columbia.

Repair Quality

Columbia does quality work.

Customer Service

Paul gives personable service. One feels heard and taken care of when working with him.

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

The best!

Repair Quality

Paul and the crew at Columbia are top notch class and professionalism. Communicates on point, delivers exactly as described with impeccable results. I will not go anyplace else for automotive body service.

Customer Service

Paul and the team at Columbia Auto Body do an amazing job and deliver perfect results. They communicate effectively set realistic expectations and deliver on time. I would trust nobody else with my cars.

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Yes I would recommend to friends

Repair Quality

Very professional, did a great job

Customer Service

Very professional, did a great job

Kept me Informed?

Yes

Ready on Time?

Yes

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