Cartek Collision Inc

5.0 (195reviews)
100%
4802 Eagle Rock Blvd,  Los Angeles,  CA  90041
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In operation 20 years, 14 years at this location.

Getting into an automobile accident can be extremely stressful. At Cartek Collision, We are full-service collision center proudly serving the communities of Los Angeles. No matter what kind of service your car needs, we repair every make and model of vehicle and work with all major insurance companies to make sure that you get the best quality parts and service for your vehicle. One of our Estimators will perform a visual inspection and explain the process that will be required to resort your vehicle to its pre-loss (before the accident) condition.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Full Service Mechanical
  • Towing
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Cash
  • Debit Card
Languages
  • Spanish
  • German
  • Russian
  • Arabic
Hours
Sun Closed
Mon 8:00 am - 5:00 pm
Tue 8:00 am - 5:00 pm
Wed 8:00 am - 5:00 pm
Thu 8:00 am - 5:00 pm
Fri 8:00 am - 5:00 pm
Sat 8:00 am - 11:00 am
* Holiday hours may differ.
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Reviews (195)

Customers say
Overall Customer Satisfaction
Customers consistently praise Cartek Collision for outstanding repair quality, with many noting their vehicles looked better than before the accident or even brand new. The shop receives high marks for professionalism, friendliness, and a welcoming atmosphere. Customers frequently highlight excellent communication, including proactive status updates throughout the repair process. Timeliness is a strong point, with numerous customers reporting their vehicles were completed ahead of schedule. Several customers noted the seamless handling of insurance coordination as a standout benefit. A few customers mentioned minor delays due to parts availability, though they remained satisfied with the overall experience and final results. The shop is widely recommended, with many customers expressing intent to return for future repairs.
AI-Generated from reviews written in the last 12 months
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"My car looks better than before the accident. Thank you Cartek for taking such car with my Volvo!"
"Customer service was great and very helpful. My car repairs were beyond great. I will trust cartek with any collision repairs"
"They went overboard to please me the car turned out perfect looks like a new car and its a 2010. Ill be using them in the future for ..." Read more
"Fantastic workmanship and communication throughout the repair process. Id highly recommend Cartek to ..." Read more
"... insurance company, completed the work on time, and the craftsmanship was second to none. I highly recommend Cartek." Read more
"My car was ready a day earlier than expected."
"Its about one week late of the promised date which is not bad, however I am totally okay with ..." Read more
"Cartek Collision met our car repair needs, they did fix our car fast… will highly recommend this repair shop."
"... transparent, worked seamlessly with the insurance company, completed the work on time, and the craftsmanship was second to none. I highly ..." Read more
"Carteck took care of all my needs, constantly have updates during the repair. They were incredibly nice and helpful and I would ..." Read more
"... very satisfied with the repairs made to my vehicle. The communication was excellent and I would highly recommend Cartek to family and friends. Thank you ..." Read more
"Yes! Frequent calls so keep me up to date. It made me feel very confident they were working ..." Read more
"... Fast turnaround as long as parts arent back ordered. Good communication." Read more
"Great customer service. Efficient and great Communication!"

Likely to Recommend

Repair Quality

Customer Service

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Repair Quality

Very happy with services and repair for my car thank you , I will. Recommended

Customer Service

Excellent Service thank you

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Repair Quality

Customer Service

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Kept me Informed?

No

Ready on Time?

No

My Experience

I had such a great experience with Cartek Collision. Everyone was incredibly kind and helpful, and the service was fast and efficient. Everything went so smoothly that I was able to go about my schedule without any inconvenience. I truly appreciate how easy and stress-free they made the entire process. Thank you so much for the wonderful service!

Likely to Recommend

Repair Quality

Customer Service

I had a great experience with this body shop. They got everything done right on schedule and were friendly and helpful throughout the whole process. Everything was quick and easy, and I really appreciated how well they took care of me. Highly recommend!

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Repair Quality

Customer Service

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

I always come back

Repair Quality

Amazing fast work

Customer Service

Very friendly

Kept me Informed?

Yes

Ready on Time?

Yes

My Experience

Yes everyone was super helpful. My car came out just like new

Likely to Recommend

I’m coming back again

Repair Quality

My car looks amazing! So happy

Customer Service

Customer service was gray! Everyone was really nice

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Repair Quality

Did a great job

Customer Service

Kept me Informed?

Yes

Ready on Time?

Yes

My Experience

Cartek Collision met our car repair needs, they did fix our car fast… will highly recommend this repair shop.

Likely to Recommend

Repair Quality

Customer Service

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Repair Quality

Customer Service

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Repair Quality

Customer Service

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Repair Quality

Customer Service

Kept me Informed?

Yes

Ready on Time?

Yes

My Experience

Likely to Recommend

Repair Quality

Customer Service

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Repair Quality

Customer Service

Kept me Informed?

Yes

Ready on Time?

Yes

My Experience

My car looks better than new. The team at Cartek was transparent, worked seamlessly with the insurance company, completed the work on time, and the craftsmanship was second to none. I highly recommend Cartek.

Likely to Recommend

Repair Quality

Customer Service

Kept me Informed?

Yes

Ready on Time?

Yes

My Experience

I was very pleased with Cartek. Vic was so caring, patient, and engaging. I immediately felt at ease. He called us to let us know the status and even waited for us so we were able to pick up the car. My highest 10 star rating to Vic and Cartek.

Likely to Recommend

I will definitely recommend Cartek

Repair Quality

Vic and Cartek were great to work with. He communicated well, and worked with us on the schedule, and did a beautiful job on time. Thanks Vic! Highest recommendation

Customer Service

Cartek was great to work with and made us feel cared for and welcome

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Repair Quality

Quick, professional, courteous, and thorough.

Customer Service

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Repair Quality

Customer Service

Kept me Informed?

Yes

Ready on Time?

Yes

My Experience

It took longer than I expected, but the job was well done

Likely to Recommend

Repair Quality

Customer Service

Kept me Informed?

Yes

Ready on Time?

No

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