Western Auto Crafters

5.0 (839reviews)
100%
811 N. Western Ave,  Los Angeles,  CA  90029
Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Full Service Mechanical
  • Towing
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
Payment Types
  • Discover Card
  • MasterCard
  • Visa
  • Cash
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 8:00 am - 5:00 pm
Tue 8:00 am - 5:00 pm
Wed 8:00 am - 5:00 pm
Thu 8:00 am - 5:00 pm
Fri 8:00 am - 5:00 pm
Sat Closed
* Holiday hours may differ.
Acura
Alfa Romeo
Chrysler
Dodge
Fiat
Ford
GM
Honda
Hyundai
I-Car
Infiniti
Jeep
Kia
Mercedes-Benz Elite
Nissan
Ram

Reviews (839)

Customers say
Overall Customer Satisfaction
Customers consistently praise Western Auto Crafters for their exceptional repair quality, with many noting their vehicles looked brand new upon return. The shop receives high marks for clear, proactive communication and regular progress updates throughout the repair process. Timeliness is a standout strength, with numerous customers highlighting that repairs were completed ahead of schedule. The team is widely described as professional, friendly, and genuinely caring, with seamless coordination with insurance companies also noted as a plus. Customers across multiple visits express strong loyalty and enthusiastically recommend the shop to family and friends. A few customers noted repairs occasionally took slightly longer than anticipated, though this was mentioned as an isolated observation rather than a recurring concern.
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"... turnaround time was exactly what they promised, and the quality of their work was top-tier. My car came back looking better than ever! You can tell they ..." Read more
"Excellent work. They are passionate and go ABOVE and BEYOND!!!"
"Outstanding craftsmanship and customer service during the entire process."
"I was very impressed with the quality of their work on our car. Also, they provided superb customer service to us."
"... beyond and made additional repairs at no extra cost. Their attention to detail is incredible. They also got the job done sooner than expected. ..." Read more
"Delivered ahead of schedule by a week!"
"... extra cost. Their attention to detail is incredible. They also got the job done sooner than expected. Thank you Western Auto Crafters!" Read more
"Done way before the due date !! Thank you!!"
"My car was ready before it was even scheduled to be"
"Amazing experience, they really went above and beyond and even finished early ! 100% recommend"
"... incredible care of my vehicle from start to finish. The communication was clear, the turnaround time was exactly what they promised, and the quality of their work ..." Read more
"... guys were absolutely fantastic. I am so grateful. Everything was easy, clear, and communication flawless. Thank you!" Read more
"... trusted auto shop, I cant explain how great they are. I get constant updates on the progress of my car. They also work seamlessly with my insurance company. ..." Read more
"I got notifications and updates"
"... like new. Everyone was very pleasant and helpful. I appreciated the updates and that is was finished when promised." Read more

Likely to Recommend

Very likely to recommend

Repair Quality

One of the best auto shops i’ve ever taken my car to.

Customer Service

Everyone who works there are super nice and super helpful

Returned Clean

My Experience

They went above and beyond! Very happy with the work done.

Likely to Recommend

Repair Quality

Customer Service

My Experience

Great service

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Customer Service

Returned Clean

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Repair Quality

Sandra, Marko and Daisy were amazing. I strongly recommend.

Customer Service

Returned Clean

My Experience

Amazing work.

Likely to Recommend

Repair Quality

Very satisfying,

Customer Service

Returned Clean

My Experience

Thank you so much for your work on my car!! It looks and feels better than ever :D

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

My Experience

I was very impressed with the quality of their work on our car. Also, they provided superb customer service to us.

Likely to Recommend

Repair Quality

Customer Service

My Experience

Western Auto Crafters did a spectacular job on my damaged car. Customer service is TOP NOTCH!

Likely to Recommend

Repair Quality

Great customer service and high quality work.

Customer Service

Returned Clean

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Customer Service

Returned Clean

My Experience

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My Experience

Very smooth experience and very quick service. Will be returning.

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My Experience

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Returned Clean

My Experience

Excellent communication and excellent work done!

Likely to Recommend

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My Experience

excelente servicio

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Repair Quality

Customer Service

Returned Clean

My Experience

Working with Western Auto Crafters made a challenging situation so easy. They consistently communicated updates and worked in a timely matter. Marko is so personable and helpful.

Likely to Recommend

Repair Quality

Customer Service

My Experience

Marko Dimoski was efficient, knowledgeable, went above & beyond. Great customer service throughout the whole experience.

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Returned Clean

My Experience

5-Star Review: I recently had my 2023 Rapid Red Mustang GT/CS repaired at Western Auto Crafters after a collision, and I couldn’t be happier with the entire experience. From the moment I walked in, Marko and his team made everything stress-free and straightforward. Marko personally oversaw the process, paying incredible attention to detail—especially important on a special edition like the GT/CS with its unique styling and paint. The repairs were flawless: the bodywork was seamless, the Rapid Red paint matched perfectly with no visible differences, and they even went the extra mile on the finishing touches to make it look showroom-new again. The team communicated updates regularly, finished the job on time (actually a bit ahead of schedule), and returned the car spotless—washed, waxed, and detailed. It’s clear why Western Auto Crafters has such a stellar reputation in LA for high-quality collision repair. Huge thanks to Marko and the entire crew for treating my Mustang like it was their own. If you need auto body work, especially on a performance car or anything Ford, this is the place to go. Highly recommend—5 stars aren’t enough! Gregory (proud Ford owner)

Likely to Recommend

5-Star Review: “I recently had my 2023 Rapid Red Mustang GT/CS repaired at Western Auto Crafters after a collision, and I couldn’t be happier with the entire experience. From the moment I walked in, Marko and his team made everything stress-free and straightforward. Marko personally oversaw the process, paying incredible attention to detail—especially important on a special edition like the GT/CS with its unique styling and paint. The repairs were flawless: the bodywork was seamless, the Rapid Red paint matched perfectly with no visible differences, and they even went the extra mile on the finishing touches to make it look showroom-new again. The team communicated updates regularly, finished the job on time (actually a bit ahead of schedule), and returned the car spotless—washed, waxed, and detailed. It’s clear why Western Auto Crafters has such a stellar reputation in LA for high-quality collision repair. Huge thanks to Marko and the entire crew for treating my Mustang like it was their own. If you need auto body work, especially on a performance car or anything Ford, this is the place to go. Highly recommend—5 stars aren’t enough! Gregory (proud Ford owner)”

Repair Quality

5-Star Review: “I recently had my 2023 Rapid Red Mustang GT/CS repaired at Western Auto Crafters after a collision, and I couldn’t be happier with the entire experience. From the moment I walked in, Marko and his team made everything stress-free and straightforward. Marko personally oversaw the process, paying incredible attention to detail—especially important on a special edition like the GT/CS with its unique styling and paint. The repairs were flawless: the bodywork was seamless, the Rapid Red paint matched perfectly with no visible differences, and they even went the extra mile on the finishing touches to make it look showroom-new again. The team communicated updates regularly, finished the job on time (actually a bit ahead of schedule), and returned the car spotless—washed, waxed, and detailed. It’s clear why Western Auto Crafters has such a stellar reputation in LA for high-quality collision repair. Huge thanks to Marko and the entire crew for treating my Mustang like it was their own. If you need auto body work, especially on a performance car or anything Ford, this is the place to go. Highly recommend—5 stars aren’t enough! Gregory (proud Ford owner)”

Customer Service

5-Star Review: “I recently had my 2023 Rapid Red Mustang GT/CS repaired at Western Auto Crafters after a collision, and I couldn’t be happier with the entire experience. From the moment I walked in, Marko and his team made everything stress-free and straightforward. Marko personally oversaw the process, paying incredible attention to detail—especially important on a special edition like the GT/CS with its unique styling and paint. The repairs were flawless: the bodywork was seamless, the Rapid Red paint matched perfectly with no visible differences, and they even went the extra mile on the finishing touches to make it look showroom-new again. The team communicated updates regularly, finished the job on time (actually a bit ahead of schedule), and returned the car spotless—washed, waxed, and detailed. It’s clear why Western Auto Crafters has such a stellar reputation in LA for high-quality collision repair. Huge thanks to Marko and the entire crew for treating my Mustang like it was their own. If you need auto body work, especially on a performance car or anything Ford, this is the place to go. Highly recommend—5 stars aren’t enough! Gregory (proud Ford owner)”

Returned Clean