Caliber - Santa Monica
In operation 29 years, 27 years at this location.
At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- On-Site Car Rental
- American Express
- Discover Card
- MasterCard
- Visa
- Check
- Debit Card
- English
| Sun | Closed |
| Mon | 7:30 am - 5:30 pm |
| Tue | 7:30 am - 5:30 pm |
| Wed | 7:30 am - 5:30 pm |
| Thu | 7:30 am - 5:30 pm |
| Fri | 7:30 am - 5:30 pm |
| Sat | Closed |
Service Quality
My Experience - 5.0/5.0 -
Car looks better than before the accident
Likely to Recommend - 5.0/5.0 -
Couldn’t find a better place
Repair Quality - 5.0/5.0 -
The staff was fantastic. Very knowledgeable helpful and supportive. The quality of the work was outstanding.
Customer Service - 5.0/5.0 -
Fantastic
Returned Clean
My Experience - 5.0/5.0 -
Ivan did an excellent job handling my car repair. He explained the damage on my car to me and the time estimate he gave me was spot on. The whole staff is very friendly and accommodating!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 4.5/5.0 -
The car does have a very strong odor, I don't if it's the paint or some other chemical that was used.
Customer Service - 5.0/5.0 -
Gerald was great!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Kevin was very professional and I’m very satisfied with the work thank you
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Great
Customer Service - 5.0/5.0 -
Excellent
Returned Clean
My Experience - 5.0/5.0 -
Great place and I have had vehicle repaired there before
My Experience - 5.0/5.0 -
Kevin was excellent- very helpful, made timeline clear, communicated as soon as there was an update.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 0.0/5.0 -
My van’s tailpipe was damaged in the accident but was not repaired. After one day of driving, the exhaust hangers broke, leaving the exhaust pipe loose and hanging down.
My Experience - 5.0/5.0 -
The service was great! Angel was very helpful. They kept me informed. Good communication with the car rental from them. Final work looked great. A great experience!
My Experience - 5.0/5.0 -
The constant updates via text and phone. Nothing worse than not knowing where you're at in the process and your follow up system is top notch
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Angel was terrific in keeping me updated. That is top notch customer service
Customer Service - 5.0/5.0 -
Same, Angel kept me up to date via phone and text. That level of service not expected from car repair shops
My Experience - 5.0/5.0 -
Everyone was helpful and communicative. Thank you for fixing our car!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Quick and friendly repair. Thank you!
Customer Service - 5.0/5.0 -
Very helpful
Returned Clean
My Experience - 5.0/5.0 -
Angel did a great job of keeping me appraised of everything. Car looks great.
Likely to Recommend - 4.5/5.0
Repair Quality - 4.5/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Gerardo could not have been better. He was very communicate got everything done as expected. he made me confident and comfortable with the process.
Customer Service - 5.0/5.0 -
Again Gerardo was great. The repairs were done as expected.
My Experience - 5.0/5.0 -
Kevin was very professional and kept me updated throughout repairs. Repairs were done very quickly and my vehicle looks great. Would recommend this caliber.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Kevin's customer service was great. He kept me updated throughout repairs and got everything done in only 4 days. Repairs came out looking amazing. I would definitely recommend this caliber.
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Thank you very much for the great service. Very professional and timely, and Ivan kept me up to date with how the repairs were going. I also appreciated the car wash! I will return if I need repairs again.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Very efficient, good communicators, and did a great job at the repairs. Thank you!