Airport Paint and Body - Batavia
In operation 21 years, 9 years at this location.
Airport Paint and Body if a family owned collision repair business. Eddie Thomas, general manager, is a third generation body shop owner with over 25 years experience. Airport Paint and Body's mission is to return your vehicle to pre-accident condition in a timely manner while providing world class service. Airport Paint and Body "taking pride in service for 3 generations". www.airportpaintandbody.com
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Full Service Mechanical
- Towing
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- Cash
- English
| Sun | Closed |
| Mon | 8:00 am - 5:00 pm |
| Tue | 8:00 am - 5:00 pm |
| Wed | 8:00 am - 5:00 pm |
| Thu | 8:00 am - 5:00 pm |
| Fri | 8:00 am - 5:00 pm |
| Sat | Closed |
Likely to Recommend - 4.0/5.0
Repair Quality - 4.0/5.0
Customer Service - 4.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Car looked good as new after repair.
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 4.0/5.0
Repair Quality - 4.0/5.0 -
They did a good job but the time it took to get it done was too long.
Customer Service - 4.5/5.0 -
Really good communication
Likely to Recommend - 4.0/5.0
Repair Quality - 4.0/5.0
Customer Service - 4.0/5.0
Likely to Recommend - 2.5/5.0
Repair Quality - 2.5/5.0 -
My right side horn stopped working which is on the side of impact
Customer Service - 2.5/5.0 -
Paint job is bad in some spots
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
We're good at communicating with me
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 4.0/5.0
Repair Quality - 4.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 4.5/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 4.5/5.0 -
Good job
Repair Quality - 5.0/5.0 -
Perfect
Customer Service - 4.5/5.0
Returned Clean
Likely to Recommend - 5.0/5.0 -
I have went to ford for over 20 years and airport paint and body now has me as a customer!!!
Repair Quality - 5.0/5.0 -
Great service so helpful and thorough!!! Definitely coming back!!
Customer Service - 5.0/5.0 -
Wonderful and so helpful however the main receptionist was a rock star!! She went above and beyond and she is why I will be a continuing customer!!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0 -
Yes yes
Repair Quality - 5.0/5.0 -
Excellent jod
Customer Service - 5.0/5.0 -
Very happy
Returned Clean
Likely to Recommend - 2.0/5.0 -
I am concerned and hoping that there will be no additional repairs needed on the vehicle from the accident.
Repair Quality - 2.0/5.0 -
my concern is for safety and making sure that the vehicle is thoroughly checked before returning it to the customer.When I drove the car, I saw that the steering wheel was turned partially to the right and it turns out when I brought it back in that it was a tire rod issue that had to be replaced. My concerns are for safety and ensuring all repairs were completed regarding the accident. I am concerned that there may be other issues with the vehicle.
Customer Service - 4.5/5.0 -
The persons in the front provided friendly customer service.
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 4.5/5.0
Repair Quality - 4.5/5.0 -
Everything looks fine. I want to pass along that am going to have to stop by the Reading Road location for them to put my front license plate back on. I picked the car up later in the afternoon, and there wasn't enough time to put it on. I know Ohio doesn't require front plates. For your elderly customers, we often rely on the front plates to identify the car in large parking lots. I believe you should ask the customer when you contact them to let them know the car is ready, you should ask them if they want to have the front license plate put back on. Thank you.
Customer Service - 4.5/5.0 -
Everything looks fine. I want to pass along that am going to have to stop by the Reading Road location for them to put my front license plate back on. I picked the car up later in the afternoon, and there wasn't enough time to put it on. I know Ohio doesn't require front plates. For your elderly customers, we often rely on the front plates to identify the car in large parking lots. I believe you should ask the customer when you contact them to let them know the car is ready, you should ask them if they want to have the front license plate put back on. Thank you.
Returned Clean
Likely to Recommend - 5.0/5.0 -
I'd rather have perfect repairs than frustrating communication. I am delighted with their repairs.
Repair Quality - 5.0/5.0 -
The job was perfect. It was a complex job because they had to remove the back window and fill a hole in the roof of the car after the antenna got knocked off and inside the lining of the roof. The work they did was flawless. They touched up the paint, perfectly restored the car, and it looks brand new.
Customer Service - 4.0/5.0 -
They would tell my husband, "It will be done on this day." This day would come with no call or other contact. This could be because it is my car, but all calls were supposed to go to him as I am busy and don't answer my phone. But he'd repeatedly tell them to call him, email, text, etc. him. So maybe it was just that their computer address book needs renovations.
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
I've had my vehicle there twice in 3 months and both times they've done an amazing job.
Customer Service - 5.0/5.0 -
Office personnel and very professional and do an amazing job coordinating everything.