Schottmiller's Auto Body

4.9 (695reviews)
98%
11478 READING ROAD,  Cincinnati,  OH  45241

In operation 3 years.

Schottmiller's Auto Body is a part of the Airport Industries family. Schottmiller's is a family-owned collision repair business. Eddie Thomas, general manager, is a third-generation body shop owner with over 25 years of experience. Schottmiller's mission is to return your vehicle to pre-accident condition in a timely manner while providing world class service. Schottmiller's "taking pride in service for 3 generations". www.airportpaintandbody.com

Payment Types
  • Discover Card
  • MasterCard
  • Visa
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 8:00 am - 5:00 pm
Tue 8:00 am - 5:00 pm
Wed 8:00 am - 5:00 pm
Thu 8:00 am - 5:00 pm
Fri 8:00 am - 5:00 pm
Sat Closed
* Holiday hours may differ.

Reviews (695)

Customers say
Overall Customer Satisfaction
Customers consistently praise the shop for delivering exceptional repair quality, with many noting their vehicles looked brand new or even better than before the damage. The complimentary interior and exterior detailing, along with thoughtful gift bags, are frequently highlighted as standout touches that exceeded expectations. Communication and updates throughout the repair process are widely appreciated, with customers valuing the proactive status notifications. Rental car coordination and seamless drop-off and pick-up experiences also receive strong commendations. A few customers noted areas for improvement, including more consistent proactive communication toward the end of repairs, occasional delays due to parts availability, and isolated instances of missed or misaligned repairs that required a return visit - all of which were promptly addressed by the shop.
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"Excellent service. I am extremely impressed with the quality of the finished repairs. The customer service was professional, friendly, ..." Read more
"It couldnt have been better. Perfect job. Done in a timely manner. The paintless dent repair was so good I cant even tell where it was ..." Read more
"My truck was delivered back to me in better condition than it was prior to the wreck."
"I could not be happier with the quality and customer service at Schottmiller's. Dropoff was easy, estimated completion ..." Read more
"Very professional and efficient! Quality of services performed are exemplary. Highly recommended."
"... professional & their customer service is exceptional. They explain in detail the service they are going to provide and update you regularly on the status of the work." Read more
"Communication was excellent until the last week when I had to call several times to learn the status of my car. ..." Read more
"Best customer service hands down, kept me in the loop the duration that they had my car!! The detailing they do when you get your car back ..." Read more
"Great quality work! Kept me informed of my repair timing. Also kept me aware of any problems and solutions."
"They did great quality work with good communication. I would highly recommend their services and will use them again ..." Read more

Likely to Recommend

I would absolutely recommend them. This is how I discovered them.

Repair Quality

Great people who turned out quality work

Customer Service

Excellent customer service

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Very professional treatment, including courtesy at the front desk.

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Great work on all aspects of the repair, good communication throughout repair, quick resolution and personal touches

Customer Service

Friendly to talk to and prompt

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Repair Quality

Excellent work

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I’ve used them in the past and they provide excellent service.

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Customer Service

Could have kept me better informed regarding completion date.

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I will always recommend them. No one else. I had taken the car to another shop before and had a horrible experience with just getting an estimate and scheduling. That is when State Farm recommended Schottmiller. I will always recommend them. Not only was my car clean there was a Thank You Bag in the passenger seat with a water bottle, and all kinds of goodies. Lll

Repair Quality

If I could them 100 I would. They were over and beyond in every area.

Customer Service

Again I would give them a 100 and not just a 10. From the first time I walked in to the last everyone was super friendly and acted like you were their only customer. Everyone had a smiling face and their attitude was “we are here for you.”

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I recommend

Repair Quality

Good job. Thank you so much guys

Customer Service

I like everything

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I was very pleased with their service; everything was done on time and to a high standard. Thank you.

Customer Service

I was very pleased with their service; everything was done on time and to a high standard. Thank you.

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Repair Quality

Customer Service

Took to long to repair

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I have recommended them to two family members.

Repair Quality

I've had 2 repairs done at Schottmiller's and I have been totally satisfied with the workmanship. The office staff is easy to work with. Totally recommend!

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Great! Always communication both way went well if i called in or they called me with an update. It looks great! I can't wait to drive it again after my fishing trip.

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