Aj-Usa, Inc.
In operation 50 years, 32 years at this location.
Since 1976 it’s our commitment to Quality, Factory Approved Repairs and Customer Service that set us apart. What makes us different? It’s our commitment to Quality, On Time Delivery and Customer Service that truly sets us apart. We do things a little differently than others because we have proven that our methods are better for you. Our I-CAR and ASE certified technicians repair your vehicle to pre-accident condition utilizing state of the art equipment. With our computerized frame measuring and paint matching systems, we can ensure your vehicle will not only be safe, but also receive the highest quality repair backed with a limited lifetime guarantee. We have the highest quality ratings and some of the fastest turn around times in the industry. If you want your vehicle fixed right and on time, the choice is clear, AJ-USA is your answer. Since we are a direct repair facility for Tesla, Rivian, AAA, Farmers, Nationwide, & Geico, we can make the entire process “hassle free” for you.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Full Service Mechanical
- Towing
- Detailing
- On-Site Car Rental - Enterprise®
- American Express
- Discover Card
- MasterCard
- Visa
- Cash
- Debit Card
- English
| Sun | Closed |
| Mon | 8:00 am - 5:00 pm |
| Tue | 8:00 am - 5:00 pm |
| Wed | 8:00 am - 5:00 pm |
| Thu | 8:00 am - 5:00 pm |
| Fri | 8:00 am - 5:00 pm |
| Sat | Closed |
My Experience - 5.0/5.0 -
I basically got a new car back. Thanks for the excellent work everyone!!
Likely to Recommend - 5.0/5.0
Repair Quality - 4.5/5.0 -
The only drawback that we experienced was the length of time that it takes, but we always love the work that they do at AJ‘s.
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Smooth process. Friendly and efficient staff
Customer Service - 5.0/5.0 -
Smooth process. Friendly and efficient staff
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 4.0/5.0
Repair Quality - 3.5/5.0 -
The door doesn't feel as solid and has a little trouble closing without force. There also seems to be a rattling under the car at high speeds.
Customer Service - 4.0/5.0 -
Overall very helpful and responsive!
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0
Likely to Recommend - 4.5/5.0
Repair Quality - 4.5/5.0 -
Paying insurance deductible not by credit card or personal check was not clear prior to car pickup and is problem.
Customer Service - 4.0/5.0
My Experience - 5.0/5.0 -
This whole experience of being hit has been a nightmare! I have to say AJ USA was the only silver lining. They took such good care of me and my vehicle looks and drives just like it did before being hit. Their communication was excellent and they were patient with my anxious questions. I highly recommend this company to anyone who needs their vehicle fixed from an accident. A special thanks to Rachel she’s the best and always had a smile on her face. Thank you so much!!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 4.5/5.0 -
It would be a 10 except for the ceramic coating scheduling; I had to intervene to get a better appointment to get my car back sooner. But AJ USA did excellent work on my car (body shop-wise)!
Customer Service - 5.0/5.0
Likely to Recommend - 4.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 4.5/5.0 -
Surcharge in credit card transactions was bit too much. Had to use debit card.
My Experience - 5.0/5.0 -
Terrific job, great staff. I’m proud to drive my car again- looks like new!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Not only is my bumper good as new, my car was washed better than some expensive detailing I've had done. I didn't expect that kind of service. They even went the extra mile and tried their best to vacuum all the dog hair from my hatchback trunk.
Customer Service - 5.0/5.0 -
Communication was also easy and very professional. The text opt-in made delivery and keeping track of my vehicle super simple and convenient.