Akiki Auto Body

4.7 (903reviews)
95%
1550 River Street,  Hyde Park,  MA  02136
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Shop AssistantSparkles

Akiki Auto, located in Hyde Park, Massachusetts, was founded in April of 1986 by Mounir and Laura Akiki. We specialize in collision repair, wheel repair, and auto painting. Our goal was to establish a business that would be operated with honesty and integrity and with the hope of passing it down to future generations. In 1997, it did just that – the business was passed down to their children. Since then, the company has grown in both services and square footage. The family is very dedicated to servicing its customer base. Very few shops have the level of talented technicians that our shop has. We select and keep only the best, and keeping them is the top priority at our shop. We look for those with unique qualities in our technicians that show dedication, honesty, and integrity to the job. We make sure you get the very best eagle eye looking over your car to repair it and make it dependable.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Full Service Mechanical
  • Towing
  • Automotive Glass Replacement
  • Paintless Dent Repair
  • On-Site Car Rental - Enterprise®
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Cash
  • Debit Card
Languages
  • Russian
Hours
Sun Closed
Mon 7:00 am - 5:00 pm
Tue 7:00 am - 5:00 pm
Wed 7:00 am - 5:00 pm
Thu 7:00 am - 5:00 pm
Fri 7:00 am - 5:00 pm
Sat Closed
* Holiday hours may differ.
Acura
BMW
Chrysler
Dodge
Fiat
Ford
GM
Honda
Hyundai
I-Car
Jeep
Kia
Nissan
Ram
Rivian Fleet – Vans
Rivian Passenger – R1T/R1S
Subaru

Reviews (903)

Likely to Recommend

Repair Quality

I have already taken the survey. Biggest issue was the very long time to repair my auto. Arthur Baggeroer

Customer Service

The most significant problem was the very long time taken to fix my auto. Also, I have already taken this survey. Arthur Baggeoer

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Sam was very helpful.

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Likely to Recommend

Repair Quality

Customer Service

Returned Clean

My Experience

Akiki Auto Body did an exceptional job repairing my vehicle from the claims process to rental vehicles on site great status updates and the vehicle looked brand new when picked up. They are the only auto body shop I would recommend

Likely to Recommend

Repair Quality

Customer Service

Highly satisfied.

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My Experience

Thank you

Likely to Recommend

Repair Quality

Customer Service

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Likely to Recommend

Repair Quality

Customer Service

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Likely to Recommend

Even if my car came into the shop with a quarter tank of gas, to leave it with a customer with an empty gas signal light coming on by the time they pick up is bad customer service. It’s not only inconsiderate but unsafe

Repair Quality

Customer Service

Returned Clean

My Experience

Thanks for your service

Likely to Recommend

Repair Quality

My daughter, who lives in Hyde Park, recommended your company to me because so many of her neighbors were very pleased with your services.

Customer Service

Samantha was my contact person from beginning to end. She was very warm and friendly, and she appeared to possess a firm grasp of the auto repair process.

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Likely to Recommend

Repair Quality

Akiki did a phenomenal job with my car repair. They were very knowledgeable and very transparent. The whole staff were all very pleasant and helpful from the very start. Thank you!

Customer Service

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My Experience

Sam is an absolute pleasure to work with. Communicates well and is always willing to help with whatever I need. Thank you to the whole team at Akiki for providing 5-star service every time!

My Experience

Everyone was very nice, but the repair took 2 months and my car had no gas when I picked it up.

Likely to Recommend

Repair Quality

The customer service was very good, the only problem was that I had to wait too long for my car.

Customer Service

The customer service was very good, the only problem was that I had to wait too long for my car.

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Likely to Recommend

Repair Quality

Excellent work and fantastically nice people.

Customer Service

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My Experience

The process just took a very long time

Likely to Recommend

For auto body yes. If it’s through insurance maybe not.

Repair Quality

Took a very long time

Customer Service

Very satisfied

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My Experience

There is no front license plate. You took off the front license plate and didnt put it back on!!!

Likely to Recommend

Repair Quality

Took much longer than estimated/ promised- 7 weeks ; not updated weekly as promised

Customer Service

Staff very friendly- especially receptionists but not updated weekly as promised

Returned Clean

My Experience

My car looks brand new from the inside and the outside. Beautiful job!

Likely to Recommend

Yes, who wouldn’t want service like that

Repair Quality

Very very good

Customer Service

Very professional

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