Auto Service & Tire, Inc.

4.8 (2,162reviews)

96%

(617) 298-7400

1590 Blue Hill Avenue, Mattapan, MA 02126

96%

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1590 Blue Hill Avenue
Mattapan, MA 02126

Get Directions Website Email

About Auto Service & Tire, Inc.

See Photos

1590 Blue Hill Avenue
Mattapan, MA 02126

Get Directions Website Email

Auto Service & Tire, Inc. is a family owned auto repair business that has been serving the Greater Boston area since 1975. Our goal is to provide high quality repairs on a timely basis. We provide a high level of customer communication throughout the repair process including text and email messaging with vehicle owners. We are partnered with most major insurance carriers. 24 Hour towing services available. Free local shuttle available. Virtual, Online Estimates. (carwise.com autoserviceandtire.com)

Services

Free Estimates
Insurance Company Assistance
Lifetime Warranty
Full Service Mechanical
Towing
Automotive Glass Replacement
Detailing
Paintless Dent Repair
On-Site Car Rental - Enterprise®

Payment Types

Discover Card
MasterCard
Visa
Cash
Debit Card

Languages

English

Hours

Sun	Closed
Mon	8:00 am - 4:00 pm
Tue	8:00 am - 4:00 pm
Wed	8:00 am - 4:00 pm
Thu	8:00 am - 4:00 pm
Fri	8:00 am - 4:00 pm
Sat	8:00 am - 12:00 pm

* Holiday hours may differ.

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Website

Reviews (2,162)

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Rating

1,715 Customers Rated

5 Stars

67.8% Complete

(1465)
4 Stars

8.2% Complete

(178)
3 Stars

1.4% Complete

(31)
2 Stars

0.8% Complete

(17)
1 Star

0.3% Complete

(7)
< 1 Star

0.8% Complete

(17)

Customers say

Overall Customer Satisfaction

Customers consistently praise the shop for delivering high-quality repairs, with many noting their vehicles looked brand new upon return. The team receives strong recognition for excellent customer service, with staff described as friendly, professional, knowledgeable, and courteous. Communication is frequently highlighted as a standout strength, particularly the text message update system that kept customers informed throughout the repair process. Many customers were pleasantly surprised when their vehicles were completed ahead of schedule. Complimentary interior and exterior detailing was a recurring delight mentioned by numerous customers. A few customers noted areas for improvement directly in their feedback, including one who felt the shop could improve on proactively calling with updates rather than waiting for customers to call, one who experienced a repair that took over a month without resolution, and another who suggested vehicles should be test-driven before and after repairs. Overall, the vast majority of customers expressed high satisfaction and indicated they would recommend the shop to friends and family.

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Service Quality
Timeliness
Communication

"Excellent service and quality work. Highly recommend. Great communication including status updates and ..." Read more

"... keep it long it was fixed under the time quoted and their customer service is top notch. They are all very pleasant." Read more

"... start to finish, they made everything super easy, and the repairs were done in just about 2½ weeks. I loved being able to track the progress and costs ..." Read more

"Professional outstanding service they get the job done right!"

"Work was professionally done in a timely manner. The autobody personal were knowledgeable and explained ..." Read more

"AS&T did a great job repairing my car, and got the job done on time as promised. I would recommend them to others!"

"... tell me where they were , to make a long story short they finish my car in 5 days and even rotate my tires and clean out inside of ..." Read more

"... make it look like new. They did not keep it long it was fixed under the time quoted and their customer service is top notch. They are ..." Read more

"Took my car over a month and still didnt fix the problem"

"Later. Waiting for parts and workers to arrive to calibrate."

"Excellent service and quality work. Highly recommend. Great communication including status updates and helpful and knowledgeable staff."

"I loved the up to date communication Vehicle was completed within tje te frame given and ..." Read more

"Communication from the shop, I was doing most of the calling for information."

"... and personable. They made the process smooth and informed me of details throughout the way. I appreciate the great customer service and how they ..." Read more

"The app was good, gave us an update on the progress of the repair."

Service Quality
Timeliness
Communication

Service Quality
Timeliness
Communication