Albertson Auto Body

5.0 (574reviews)
100%
852 Willis Ave,  Albertson,  NY  11507
Payment Types
  • Cash
Languages
  • English
Hours
Sun Closed
Mon 8:00 am - 5:00 pm
Tue 8:00 am - 5:00 pm
Wed 8:00 am - 5:00 pm
Thu 8:00 am - 5:00 pm
Fri 8:00 am - 5:00 pm
Sat 8:00 am - 12:00 pm
* Holiday hours may differ.

Reviews (574)

Customers say
Overall Customer Satisfaction
Customers consistently praise the shop for delivering exceptional repair quality, with many noting their vehicles were returned looking brand new or even better than before. The level of professionalism and friendliness of the team is frequently highlighted, with customers feeling well-cared-for throughout the process. Communication stands out as a major strength, with customers appreciating timely updates via texts and calls at every stage of the repair. Timeliness is another recurring positive theme, as numerous customers noted their vehicles were completed ahead of the promised schedule. A few customers mentioned minor issues such as a part needing to be ordered separately or a tail light not working upon return, but these were noted directly by customers as not significantly detracting from their overall satisfaction. Customers overwhelmingly recommend the shop to friends and family, reflecting strong trust in the quality and care provided.
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"Repairs were made timely and expertly. Their help with my insurance company and a rental ..." Read more
"I am truly amazed by the quality of the repair. My car looks as good as when I first picked it up ..." Read more
"Amazing service - professional, extremely fast, everything was perfect!"
"It was actualy ready almost 1 week earlier - so faster than they said initially! I am impressed!"
"... kept up to date on the estimated repair date and was thrilled to get my car back 6 days early. The interior was immaculate too. So very pleased ..." Read more
"Estimated 2-3 weeks. Repair was done in less than 2 weeks"
"Car looks new! Repairs were completed within promised time period."
"My car was ready 2 days ahead of schedule."
"... out was their communication throughout the process. They kept me updated on the progress, and I never felt left in the dark. The overall experience was smooth, ..." Read more
"Text messages were sent for each phase of the repair"
"I was informed of the progress of the repair every step of the way - very good communication all around!"
"Between text messages and phone calls we had updates throughout the process."
"My car looks brand new! Exceptional service and communication."

My Experience

Justin is very trust person and timely manage working on.

Likely to Recommend

Repair Quality

Good

Customer Service

Returned Clean

My Experience

My Experience

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

My Experience

Justin at Albertson Auto Body was fantastic! Updated me on the claims process as well as the status of my repairs. All OEM parts were used, which made me happy! Highly recommend

Likely to Recommend

You won’t be disappointed

Repair Quality

Justin an his team did an amazing job on my Grand Highlander. When I dropped it off, Justin went over the car and explained everything that I needed and how long it would take. He kept me in the loop the entire time with updates. Everyone in my parking garage think I got a new car, I tell them I got it fixed. That is how good the quality of their works is. I highly recommend Albertson Autobody, you will not be disappointed.

Customer Service

Justin an his team did an amazing job on my Grand Highlander. When I dropped it off, Justin went over the car and explained everything that I needed and how long it would take. He kept me in the loop the entire time with updates. Everyone in my parking garage think I got a new car, I tell them I got it fixed. That is how good the quality of their works is. I highly recommend Albertson Autobody, you will not be disappointed.

Returned Clean

My Experience

All repairs are perfect. The communication along the way was terrific.

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

My Experience

Justin is the best

Likely to Recommend

Repair Quality

Justin is the best. He took care of everything.

Customer Service

Returned Clean

My Experience

I was ecstatic by the treatment Albert Son auto body shop gave me. Justin was amazing! My car was really banged up from a bad sideswipe. My car was ready in 10 days! It's perfect! TYSM Justin

My Experience

Likely to Recommend

We have in the past recommended them. Great work!

Repair Quality

Customer Service

Excellent customer service! Albertson Autobody communicates updates promptly.

Returned Clean

Likely to Recommend

Repair Quality

Job well done!

Customer Service

Returned Clean

My Experience

Likely to Recommend

No issue recommending

Repair Quality

Justin handled everything efficiently from beginning to the completion of our repairs based on the recommendation of our local representative Maureen. Thanks.

Customer Service

Justin was very good

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

My Experience

Great hob like always

Likely to Recommend

Repair Quality

Awesome job

Customer Service

Awesome job

Returned Clean

My Experience

The workmanship was exceptional

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

My Experience

Always a professional job done by Justin and Albertson Auto Body.

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

My Experience

Justin and Albertson Auto Body are the best. You can tell that they care about the quality of their work and their customers.

Likely to Recommend

Repair Quality

Customer Service

Returned Clean