Don Joe Auto

5.0 (1,154reviews)

99%

(516) 466-2828

247 East Shore Rd., Great Neck, NY 11023

99%

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247 East Shore Rd.
Great Neck, NY 11023

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About Don Joe Auto

See Photos

247 East Shore Rd.
Great Neck, NY 11023

Get Directions Website Email

Get an AI powered repair cost prediction

Instant Estimate

Schedule an estimate appointment

Book Appointment

Apply for Financing

Shop Assistant

Have questions? Get instant help with repair estimates, services, repair status, and appointment booking.

In operation 5 years.

We have been repairing vehicles for more than 35 years. Our collision center is known for its expertise, honesty, and stellar service. Here at Don Joe Auto Body, we have a team of certified professionals committed to delivering superior quality and service to all of our customers. We place customer needs and safety at the highest level. Combined with exceptional skill and auto repair knowledge we use the latest in advanced technology and techniques to insure that your vehicle comes back to you looking like new. When it comes to comprehensive collision services, we are proud to be the preferred choice of drivers in the tri-city area.

Services

Free Estimates
Insurance Company Assistance
Lifetime Warranty

Payment Types

American Express
Discover Card
MasterCard
Visa
Check
Debit Card

Languages

Spanish

Hours

Sun	Closed
Mon	8:00 am - 5:00 pm
Tue	8:00 am - 5:00 pm
Wed	8:00 am - 5:00 pm
Thu	8:00 am - 5:00 pm
Fri	8:00 am - 5:00 pm
Sat	Closed

* Holiday hours may differ.

Tesla

Call

Website

Reviews (1,154)

Sort By:
Newest
Rating

970 Customers Rated

5 Stars

77.9% Complete

(899)
4 Stars

4.9% Complete

(57)
3 Stars

0.5% Complete

(6)
2 Stars

0.2% Complete

(2)
1 Star

0.3% Complete

(4)
< 1 Star

0.2% Complete

(2)

Customers say

Overall Customer Satisfaction

Customers consistently praise the shop for outstanding repair quality, with vehicles frequently described as looking brand new upon return. The team receives high marks for professionalism, friendliness, and transparency throughout the repair process. Communication stands out as a key strength, with customers appreciating regular text, email, and phone updates that kept them informed at every stage. Many customers highlight that their vehicles were completed ahead of schedule, reflecting strong efficiency. A few customers noted isolated concerns such as minor parts delays, a cost exceeding the estimate, and one instance of an incorrect part being installed, as mentioned directly in their feedback. Overall, the vast majority of customers express strong satisfaction and willingness to recommend the shop to others.

Select to learn more

Service Quality
Timeliness
Communication

"100 out of 10 service. Amazing work and very thorough. Kept me updated throughout the entire process and ..." Read more

"They work they do is impeccable"

"Quality of repair is superb. Impact point on vehicle looks brand new."

"Don Joe did an excellent job with my vehicle. The whole experience was worry free. I love that ..." Read more

"Wonderful service. Friendly and professional. Car looks like new and it was spotless inside and out."

"My car was available a week ahead of repair scheduled"

"My car was ready way ahead of schedule, it saved me a lot of money and not having to rent a car"

"Repaired our car a week ahead of schedule The car was spotless The service people went above ..." Read more

"Beautiful repair job, delivered ahead of original estimated time."

"Yes perfect and turnaround time was better than expected"

"... but what really stood out was the communication. The text updates and app were next level… I always knew exactly what was going on without ..." Read more

"... absolutely perfect and exceeded my expectations. Communication throughout the entire process was excellent—I was kept informed every step of the way. The staff ..." Read more

"Great people. Kept communications lines open with email, text and calls. They even washed and vacuumed the interior. The car ..." Read more

"Communication was top notch"

"Super helpful and communicative, really excellent support and service"

Service Quality
Timeliness
Communication

Service Quality
Timeliness
Communication

"100 out of 10 service. Amazing work and very thorough. Kept me updated throughout the entire process and ..." Read more

"They work they do is impeccable"

"Quality of repair is superb. Impact point on vehicle looks brand new."

"Don Joe did an excellent job with my vehicle. The whole experience was worry free. I love that ..." Read more

"Wonderful service. Friendly and professional. Car looks like new and it was spotless inside and out."

"My car was available a week ahead of repair scheduled"

"My car was ready way ahead of schedule, it saved me a lot of money and not having to rent a car"

"Repaired our car a week ahead of schedule The car was spotless The service people went above ..." Read more

"Beautiful repair job, delivered ahead of original estimated time."

"Yes perfect and turnaround time was better than expected"

"... but what really stood out was the communication. The text updates and app were next level… I always knew exactly what was going on without ..." Read more

"... absolutely perfect and exceeded my expectations. Communication throughout the entire process was excellent—I was kept informed every step of the way. The staff ..." Read more

"Great people. Kept communications lines open with email, text and calls. They even washed and vacuumed the interior. The car ..." Read more

"Communication was top notch"

"Super helpful and communicative, really excellent support and service"

Ethan (Tesla owner) reviewed 8/3/26

Will always use them

Staff of amazing and very helpful

Michael (Cadillac owner) reviewed 7/31/26

Great experience and everyone was extremely helpful

Katherine (Tesla owner) reviewed 7/31/26

The whole team was great especially Dan with almost daily updates. The work they did on the car was amazing. Thank you

Steven (Tesla owner) reviewed 7/27/26

Great work. Very timely. Great staff! Kept me updated every step of the way and dealt with the insurance issues. Would definitely recommend. !

Great service and great work.

Kept me updated every step of the way

Elik Eliezer Baruch (Honda owner) reviewed 7/27/26

Thank you so much.

Great people. Kept communications lines open with email, text and calls. They even washed and vacuumed the interior. The car was also ready EARLY!

Sam (Toyota owner) reviewed 7/27/26

Sam (Tesla owner) reviewed 7/27/26

I always recommend Don Joe.

Danylo was the best, he took care of my car with utmost care.

Danylo was great, very knowledgeable and made everything seamless.

Michael (Tesla owner) reviewed 7/27/26

Oded (Jeep owner) reviewed 7/25/26

The customer service was amazing

Very good work and customer service!

Mark (Tesla owner) reviewed 7/22/26

Eric (Tesla owner) reviewed 7/20/26

Anonymous (Ford owner) reviewed 7/20/26

Vehicle looked great at time when I picked it up

Marash (Kia owner) reviewed 7/13/26

I’m always happy with this Auto Body Shop. It’s always a pleasure to take my car to Don Joe Auto Body. They always take care of me. Very satisfied.

Larry (Hyundai owner) reviewed 7/11/26

Changhui (Tesla owner) reviewed 7/10/26

Ashley (Audi owner) reviewed 7/9/26

Thomas (Tesla owner) reviewed 7/8/26

Nam (Tesla owner) reviewed 7/6/26

Good qualty teoair job Frendly customer setvice

Very frendly and good manner

Ryan (Honda owner) reviewed 7/2/26

The finished product was pristine. My car hasn’t looked this good since I bought it.

Fantastic! Highest recommendation

Marie (Hyundai owner) reviewed 7/2/26

Work is always done perfectly and on time as promised

Professional and welcoming

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Most auto body shops offer a written warranty on their repairs. Check with your auto body shop to understand their warranty.

Don Joe Auto

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About Don Joe Auto

Get an AI powered repair cost prediction

Schedule an estimate appointment

Reviews (1,154)

970 Customers Rated

Likely to Recommend - 5.0/5.0 -

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0 -

Returned Clean

Kept me Informed?

Ready on Time?

My Experience - 5.0/5.0 -

My Experience - 5.0/5.0 -

My Experience - 5.0/5.0 -

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

Customer Service - 5.0/5.0 -

Kept me Informed?

Ready on Time?

My Experience - 5.0/5.0 -

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

Customer Service - 5.0/5.0

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0 -

Repair Quality - 5.0/5.0 -

Customer Service - 5.0/5.0 -

Returned Clean

Kept me Informed?

Ready on Time?

Likely to Recommend - 4.5/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Kept me Informed?

Ready on Time?

My Experience - 5.0/5.0 -

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

Customer Service - 5.0/5.0

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Returned Clean

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Returned Clean

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

Customer Service - 5.0/5.0

Returned Clean

Kept me Informed?

Ready on Time?

My Experience - 5.0/5.0 -

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Kept me Informed?

Ready on Time?