Aldrich Auto Body and Repair
In operation 36 years.
Aldrich Auto Body is a family owned auto repair business .. Our goal is to provide high quality repairs to all of our customers. We provide a high level of communication throughout the repair process including text and email messaging with our customers. We are a full service Auto body/collision shop, with a full fleet of tow trucks, 3 on sight appraisers, 7 full time body techs, 2 full time painters, 2 full time detailers, 1 full time parts person and 2 full time office persons. We place customer needs and safety at the highest level. Combined with exceptional skill and auto repair knowledge we use the latest in advanced technology and techniques to insure that your vehicle comes back to you looking like new. When it comes to comprehensive collision services, we are proud to be the preferred choice of drivers in the twin-city area. Our paint facility boasts 2 Garmat spray booths in which we utilize PPG waterborne paint in order to maintain an environmentally friendly facility.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Towing
- Automotive Glass Replacement
- Detailing
- American Express
- Discover Card
- MasterCard
- Visa
- Cash
- Debit Card
- English
| Sun | Closed |
| Mon | 8:00 am - 4:00 pm |
| Tue | 8:00 am - 4:00 pm |
| Wed | 8:00 am - 4:00 pm |
| Thu | 8:00 am - 4:00 pm |
| Fri | 8:00 am - 4:00 pm |
| Sat | Closed |
Service Quality
My Experience - 5.0/5.0 -
I loved the weekly updates by text. Made me feel confident that I didn't need to call and check on the progress! Also the ease of picking up and dropping off my rental car! So easy! Thank you!!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 4.0/5.0 -
I am satisfied with the service, great seamless drop off and pick up. There is still a scrape above the bumper that I will be over to have you look at, maybe it can just be buffed out? Thanks.
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
You guys were great. I've been to you multiple times now, and you're thorough, you communicate well, and you take care of everything through insurance so I don't have to do anything. Thank you!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
The staff at Aldrich are amazing. Continued notification on progress on the vehicle. Picking up Suburban they made sure we were completely satisfied. Truck fixed beautiful. Recommend to everyone. Thank you Aldrich for a great job.
Likely to Recommend - 5.0/5.0 -
I would recommend Aldrich to every one. When I picked up my truck they told me to let them know if they missed anything.
Repair Quality - 5.0/5.0 -
100% satisfied truck looks great and customer service A plus.
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 2.5/5.0
Repair Quality - 3.0/5.0
Customer Service - 2.5/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
I found the service to be exceptional. The front office employees did the heavy lifting of dealing with my insurance company and rental car company. They took all the stress away from this experience.
Customer Service - 5.0/5.0 -
see previous comments
Returned Clean
My Experience - 5.0/5.0 -
Great customer service all around Thank you
Likely to Recommend - 5.0/5.0 -
Absolutely will recommend
Repair Quality - 5.0/5.0 -
Absolutely the best experience. Mark and the company kept in constant touch with me. Texts, calls etc. They went above and beyond and more. Thank you so much Aldrich Auto. Great group of guys over there.
Customer Service - 5.0/5.0 -
Chrissy and the girls are fabulous and friendly
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 4.5/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Very satisfied work looks great
Customer Service - 5.0/5.0 -
Excellent customer service it starts as soon as you enter building with women at the front desk. With continued professionalism from start to finish throughout the whole team
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Liked getting updates so I was informed why we had delays, very friendly Rep
Likely to Recommend - 5.0/5.0 -
Very good
Repair Quality - 5.0/5.0 -
Everything seems fine
Customer Service - 5.0/5.0 -
Called to let me know updates on repairs
Returned Clean
Likely to Recommend - 5.0/5.0 -
Would highly recommend Aldrich Auto Body
Repair Quality - 5.0/5.0 -
Aldrich provided excellent service (start to finish), handled all paperwork, gave me reasonable estimates with advice and options, kept me informed on progress, completed work ahead of scheduled… Quality Workmanship! Very Satisfied!
Customer Service - 5.0/5.0 -
Service was top- tier!
Returned Clean
My Experience - 5.0/5.0 -
Everyone was so helpful and knowledgeable. They made the process seamless and easy. With a busy life they made everything so convenient. My car looks amazing and I’m so grateful for everything they took care of for me.
My Experience - 5.0/5.0 -
My car was done in the time they estimated. It looks great. They cleaned the whole interior and exterior. Everyone was kind and professional. They made renting a car so easy for me.
My Experience - 5.0/5.0 -
Awesome job looks brand new! Clean too! Thanks
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Very nice shop everybody was very nice to us and the car was done excellent It looks brand new thank you very much
Customer Service - 5.0/5.0 -
Done in a very timely manner car looks brand new
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 3.5/5.0 -
Would have liked to be kept in the loop of what was going on a little more.