Alexander Collision Center
In operation 46 years.
The same family has owned and operated for more than 40 years in the Yuma area Our collision center is known for its expertise, honesty, and stellar service. At Alexander Carstar Collision Center , we have a team of certified professionals committed to delivering superior quality and service to all of our customers. We place customer needs and safety at the highest level. Combined with exceptional skill and auto repair knowledge we use the latest in advanced technology and techniques to insure that your vehicle comes back to you looking like new. When it comes to comprehensive collision services, our mission statement says it all. "To provide a sales and service experience that exceeds the customers expectations while maximizing the opportunity for repeat and referral business."
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Full Service Mechanical
- Towing
- Automotive Glass Replacement
- Motorcycle Repair
- Detailing
- American Express
- Discover Card
- MasterCard
- Visa
- Check
- Debit Card
- Spanish
| Sun | Closed |
| Mon | 7:00 am - 6:00 pm |
| Tue | 7:00 am - 6:00 pm |
| Wed | 7:00 am - 6:00 pm |
| Thu | 7:00 am - 6:00 pm |
| Fri | 7:00 am - 6:00 pm |
| Sat | 8:00 am - 12:00 pm |
My Experience - 5.0/5.0 -
Excellent, clear communication! Professional. Quality workmanship. Efficient.
My Experience - 5.0/5.0 -
Me gustó mucho el trabajo que le hicieron a mi carro gracias
My Experience - 5.0/5.0 -
I'm very satisfied with the repair work and the repair time was quick! The staff were very helpful.
My Experience - 5.0/5.0 -
I thought everybody was really nice and that they did a very good job on my car. It looks beautiful.
My Experience - 5.0/5.0 -
It was a rough start when I first brought my vehicle in for repair, but as time went on the performance increased and I gained confidence with who I was dealing with in the end overall it was a nine out of 10 experience I would rely on Alexander Ford again in the future
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Thank you!
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
I was very satisfied. I am very happy with all the services at your Ford dealership. I really feel like you take care of me.
Likely to Recommend - 4.0/5.0
Repair Quality - 4.5/5.0 -
Driver door doesn’t close as smooth as before
Customer Service - 4.5/5.0 -
Very well communication
Returned Clean
Likely to Recommend - 3.5/5.0
Repair Quality - 3.5/5.0
Customer Service - 3.5/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Very professional yet personal and friendly. The work was accomplished with excellent results.
My Experience - 0.0/5.0 -
When I dropped off the vehicle I was told it would be repaired to it’s original state prior to being damaged. I specifically mentioned scratches, issues with the right side mirror and right side window. When I arrived to pick up vehicle I was told they were waiting on those parts. That maybe they would get them later in during the week. If parts were still pending, then the repair is not complete and I should not have to go back days or weeks later to correct the issues that were supposed to be corrected during the approx30 days rhe vehicle was in the shop.
Likely to Recommend - 2.0/5.0 -
Highly unlikely if repairs are not complete. When I dropped off the vehicle the estimator stated the vehilce would be repaired to the state it was in prior to the accident. As of today that is not the case.
Repair Quality - 2.5/5.0 -
Not satisfied because the repairs are not complete.
Customer Service - 2.5/5.0 -
I was contacted to pick up vehicle when it was not complete. Parts were still pending. I was told they would be in later during the week of Feb 17, 2026. Also they only concentrated on the right side of the vehicle and not addressing damage done on the left side of the vehicle. Now I have to wait to see if the parts are received and have to take vehicle in again.
Likely to Recommend - 4.5/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 0.0/5.0 -
The dates that the car was to be repaired by was changed 5 different times and they did not notify me until a few hours from the time I was supposed to to pick it up , on the day O went to pick it up finally , they told me that it may have to wait to the following Monday because the car needed to be calibrated , when I got upset about another delay , they called me about two hours late and told me the car was ready, I don’t think any calibration was done. Then I pick the car up that Friday and I get a text thanking me do e picking the car up a week later. How can you not tell the car was picked up a week ago
Likely to Recommend - 0.5/5.0
Repair Quality - 3.5/5.0
Customer Service - 0.5/5.0 -
Not satisfied at all , the car was in shop for three weeks and the dates for pick up were changed 5 times , I cancelled appointments for pick up of car . The worse experience for repair I have ever had